Case Studies Magazine Sales 
Harvard Business
DECEMBER 20, 2018
In 2017, CIO magazine reported that around one-third of all customer relationship management (CRM) projects fail. Front-line sales professionals and managers rarely find the majority of these capabilities useful in winning more business for the company. And the sales team — well, they mostly hated it. The result?
Harvard Business
JUNE 26, 2017
Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. VIP passes for spectators, subscription to our magazine, and discounts in the MMC store,” Alan noted. “Do you work for Mendoza?” ” she said.
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MAY 7, 2013
Search. ); 1to1 Magazine. Sales Effectiveness. Sales Effectiveness. Sales & Marketing Effectiveness. In some cases, delivering an exceptional customer experience is a matter of recognizing a customer by name or personalizing the experience in some other way based on information thats available about that customer.
Harvard Business
AUGUST 22, 2016
The voluminous case studies and articles about the firm would fill entire file cabinets in the typical business school storage area. Nokia’s CEO was featured on the cover of Forbes magazine in 2007, with the headline “Nokia: A billion customer and counting. I start by making a model of the business.
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MAY 5, 2013
Search. ); 1to1 Magazine. Sales Effectiveness. Sales Effectiveness. Sales & Marketing Effectiveness. 1to1 Magazine. 1to1 Case in Point. Sales Effectiveness. Emerging Business Tactics. Weekly Digest. Infographics. Meet the Editors. Gartner | 1to1 Awards. Customer Champions. Customer Experience.
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MAY 3, 2013
Search. ); 1to1 Magazine. Sales Effectiveness. Sales Effectiveness. Sales & Marketing Effectiveness. 1to1 Magazine. 1to1 Case in Point. Sales Effectiveness. Customer Strategy Magazine |. Emerging Business Tactics. Weekly Digest. Infographics. Meet the Editors. Gartner | 1to1 Awards. PGreenblog.
MishTalk
JULY 23, 2015
Of course, Illinois is not the only state dominated by high Democrat taxes and public sector spending but it serves as a good case study of what Democrats do when they have total control of budgets for decades. The results are startling. Today, Chicago’s public sector unions are underfunded, according to the City itself, by $26.8
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