article thumbnail

Best Practices in Client Relationship Management

Effective Managers

Seek Feedback and Act on It Regularly seeking feedback shows clients that you value their opinion and are committed to improvement: Surveys and Reviews: Conduct client satisfaction surveys and request reviews to gather insights. Recognize them in newsletters, social media, or at events.

article thumbnail

Custom eLearning Solutions – Transforming Corporate Onboarding

Clarity Consultants

The inclusion of video-based case studies, role-playing activities, and interactive Q&A sections enhances learning retention. Real-World Scenarios and Case Studies Including real-world situations helps learners apply new skills immediately.

Training 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Survey of 3,000 Executives Reveals How Businesses Succeed with AI

Harvard Business

Through a study of AI that included a survey of 3,073 executives and 160 case studies across 14 sectors and 10 countries, and through a separate digital research program , we have identified 10 key insights CEOs need to know to embark on a successful AI journey.

Survey 137
article thumbnail

Effective Instructional Design for Remote and Hybrid Corporate Learning

Clarity Consultants

Conduct surveys or interviews to gather insights, and consider creating learner profiles to guide your design process. Incorporate real-world scenarios and case studies to connect theoretical concepts to practical workplace applications. Identify their job roles, skill levels, and specific learning needs.

Training 278
article thumbnail

How to Get and Use Powerful Client Testimonials

Consulting Matters

The Anatomy of a Benefit-Driven Testimonial or Case Study So, what makes a testimonial truly powerful? Instead, you create a survey or conduct an interview with your clients with specific questions that elicit detailed, benefit-focused responses. It’s all about the structure. Here are some questions you can ask.

How To 156
article thumbnail

Good Management Predicts a Firm’s Success Better Than IT, R&D, or Even Employee Skills

Harvard Business

As Chad Syverson at the University of Chicago wryly noted in his 2011 round-up of the evidence on what drives productivity : “…no potential driver of productivity differences has seen a higher ratio of speculation to actual empirical study” than management. What does the first-ever management survey at this scale tell us?

article thumbnail

What Does an Aspiring Founder Need to Know?

Harvard Business

The survey results show that no single management skill stands out above the rest. For eight out of 10 skill areas that we listed, at least 65% of respondents said that an aspiring founder should give high or very high priority to acquiring skills in that domain. ” Could these findings be skewed by the fact that we surveyed MBA alumni?