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Best Practices in Client Relationship Management

Effective Managers

Invest in Relationship-Building Activities Spending time building relationships outside of regular business interactions can strengthen bonds: Client Events: Host events, webinars, or workshops to engage with clients in a more informal setting.

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New Workshop: Avoiding the Conclusion Trap (and Other Pitfalls)

Markovitz Consulting

If so, join me in January for a workshop on better problem solving. I’m joining forces with the fantastic folks at the Iowa Lean Consortium for a 4-part, 4-week workshop based on my new book, The Conclusion Trap. Why Do You Need This Workshop ? The workshop is online (of course). What Will You Learn ? What Do I Do Next ?

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Melissa Agnes to Conduct Issues Management Workshop at CPRS National Summit

Melissa Agnes

Many still haven’t mastered the art of issues management as it pertains to social media, which is the focus of Melissa Agnes’s workshop at this year’s CPRS National Summit in Banff, Alberta. Workshop: Effective Issues Management in this Digital Age. Interested in attending Melissa’s workshop?

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Melissa Agnes to Conduct Crisis Management Workshop at the GCC Government Social Media Summit in Dubai

Melissa Agnes

On September 17th and 18th 2014, Melissa Agnes, President and co-founder of Agnes + Day, will be presenting a two-day workshop on social media for crisis and emergency management for healthcare at the GCC Government Social Media Summit in Dubai. Workshop outline: Social media for healthcare. Understand how to measure results.

Media 80
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Acing the Case Study Assessment

freshminds

The Case Study of the consulting interview process may seem like the most daunting part for some. McKinsey - Four practice case studies to work from here. OC&C One short case study example here in this pdf. Next, here are the top three Case Interview Gurus and their books and websites to check out. 'Case

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Transforming Customer Experiences: Driving Performance and Profitability in the Service Sector - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

“This case study may change the way you think about thinking,” says Buell. The company hired IDEO to help them determine how to better align their operating model with the needs of their customers. We’re very intentional about fostering those interactions.”

Education 101
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Using Case Studies in Training Programs

Gina Abudi

This is where case studies come in. Case studies, based on real-life situations within the organization and related to the employee’s responsibilities, enables for practicing new concepts learned in the classroom environment. The post Using Case Studies in Training Programs appeared first on Gina Abudi.