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5 Ways to Help Employees Keep Up with Digital Transformation

Harvard Business

The team was structured to operate like a startup, with a particular focus on user research, feedback, and a commitment to lean operations. LVMH’s Fashion Group, part of the massive French luxury products group, is one team that’s embracing this approach.

Media 136
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4 Autopsies of Big Change Management Failures

LSA Global

To perform and thrive, you have to be able to adapt to an ever changing environment. If you resist and defy change, your company is not long for this world. Here are a few examples from decades of change management consulting projects of now-defunct organizations that, in order to avoid disaster did not.

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Robo-Advisers Are Coming to Consulting and Corporate Strategy

Harvard Business

Corporations buy and employ human advice from many wise advisors—consultants, lawyers, investment bankers—in the same fashion that investors did in the past. Companies are both operators and investors. Shift to providing advice on business models, not just strategy and operations.

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How Companies Are Benefiting from “Lite” Artificial Intelligence

Harvard Business

These include improving data-mining operations, helping with training, and making structured, repeatable tasks and processes far more efficient and less costly. In short, companies that want to get into this game will have to roll up their sleeves and do some old-fashioned blocking and tackling. Don’t make your AI too lite.

Company 70
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A Tool to Map Your Next Digital Initiative

Harvard Business

Consequently, it is useful to think about investments in digital as essentially investments in change. It includes changes in how an organization interacts with its customers, citizens, or patients; in operational processes; in business models; in supply chain relationships; and in how employees use information to generate insight.

Tools 70
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What the Best Transformational Leaders Do

Harvard Business

Today AWS accounts for just 10% of Amazon’s $150 billion in revenue, but generates close to $1 billion in quarterly operating profit. Established as a separate division in 2006, AWS ultimately addressed a long-standing analyst complaint about Amazon — that its core was only barely profitable.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

From building cross-functional customer segment units to creating additional teams that cut across merchandizing, store operations, and segment owners, senior leadership at Best Buy saw to it that the entire organization embraced an outside-in approach. Q: How long does this process generally take? And what are the benchmarks of success?