Remove Change Management Remove Fashion Remove Sales
article thumbnail

4 Autopsies of Big Change Management Failures

LSA Global

To perform and thrive, you have to be able to adapt to an ever changing environment. If you resist and defy change, your company is not long for this world. Here are a few examples from decades of change management consulting projects of now-defunct organizations that, in order to avoid disaster did not.

article thumbnail

5 Ways to Help Employees Keep Up with Digital Transformation

Harvard Business

Unilever has acquired Dollar Shave Club , a young startup, for $1 billion in a move to introduce a new model of subscription sales. This shift gives CPGs an opportunity to gain rich insight into the tastes and habits that drive their sales. Coca-Cola recently reshuffled its leadership team to focus on growth, innovation, and digital.

Media 59
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Tronc vs. the Right Way for Publishers to Compete in the Digital Age

Harvard Business

But it’s really reporting that sets a publication apart, even in seemingly trivial areas like fashion and entertainment. Nobody ever says, “Gee, I just consumed some really enlightening content and it really change the way I think about things.” In fact, as a CEO I was constantly in people’s hair.

Journal 36
article thumbnail

Why So Many High-Profile Digital Transformations Fail

Harvard Business

GE also went to work on transforming internal processes like sales and supplier relationships. P&G could probably have lost little ground to competitors had it invested in digital in a more targeted fashion. Some performance indicators, including service margins, began to improve.

Company 31
article thumbnail

How Companies Are Benefiting from “Lite” Artificial Intelligence

Harvard Business

.” When the company upgraded its commercial insurance line for small businesses a few years ago, the agents jammed internal call centers with questions about how the policies worked and how to set sales quotes. The cost of simply expanding the call centers was prohibitive. Don’t make your AI too lite.

Company 28
article thumbnail

What the Best Transformational Leaders Do

Harvard Business

From day one, Hiesinger began executing a plan for repositioning the declining core of steel manufacturing by divesting less profitable product lines, focusing on higher-margin custom manufacturing, and even opening 3D printing centers to fashion components such as parts for wind turbines. They Use Culture Change to Drive Engagement.

article thumbnail

The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

An outside-in perspective means that companies aim to creatively deliver something of value to customers, rather than focus simply on products and sales. They’ve also grown their sales 134 percent while the S&P 500 has grown just 53 percent. They grew their sales 233 percent while the S&P 500 has grown just 10 percent.