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How AI Fits into Lean Six Sigma

Harvard Business

AI already is being used in some areas of process improvement, and the usage of this technology — including generative AI — promises to grow. But it will never fully replace people — and that poses management challenges. That’s because it can perform tasks faster and much less expensively than humans alone.

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4-Step Checklist to Better Change Management

LSA Global

Better Change Management Is Notoriously Hard. Because change is so constant in today’s marketplace, you’d think we’d all be better at it by now. But by its very nature, behavioral change is hard to achieve. 4 Steps to Better Change Management. 4 Steps to Better Change Management.

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Hidden Heroes: Business Operations in Companies of All Sizes

Tom Spencer

Process Improvement One of the key functions of business operations teams in big companies is to analyze existing business processes and identify areas for improvement. They can also monitor vendor compliance and manage any associated risks.

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How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

The transformation office approached the country finance leaders with their findings and made them partners in process improvement for the rest of the subsidiaries. It’s unlikely the CPG company would have been able to recognize and replicate these bright spots if they had undertaken transformation with a top-down approach.

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Managing BPI Projects

Gina Abudi

Managing Stakeholders Expectations around Change Managing business process improvement (BPI) projects are challenging enough. Add to that the need to manage stakeholders’ expectations around change as it relates to the BPI project and your challenges have doubled!

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Gaining Clarity in What You Care About Most Deeply in Your OD Work

Consulting and Organizational Management

The profession has become filled with niche players……executive coaching, team building, process improvement, change management, etc. The problem with offering advice is that there are so many definitions of OD now. We now have expert solutions often in search of problems.

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Value-Based Care Alone Won’t Reduce Health Spending and Improve Patient Outcomes

Harvard Business

Lean’s core principles include value being defined by the customer’s (patient’s) needs, aggressively removing waste from processes, improving processes continually, and engaging employees actually doing the work to identify issues and provide solutions.