Harvard Business

MARCH 13, 2018

companies $450 billion to $550 billion per year in lost productivity. They attempt to make people feel that they’re working for a responsible company or that the company’s leaders care about them. MGM wanted to reposition itself from merely a casino company to a worldwide resort and entertainment company.

Company 143

Company Training Training Culture 143

Markovitz Consulting

MAY 19, 2021

We can argue over specific metrics, but we’d all agree that we have to account for physical as well as mental/emotional health. As with individuals, there will be disagreement over metrics, but clearly we have to consider financial performance, internal stakeholders (employees), and external stakeholders (community). They do both.

Company 124

Company Balance Sheet Metrics Engineering 124

LSA Global

NOVEMBER 6, 2024

Next, they learned how to design a team charter with their teams in order to aligned team goals, roles, and strategy success metrics with overall strategic priorities. Do your managers know how to create strategic clarity and commitment with their teams? Learn more about getting aligned.

Management 68

Management Training Training Talent 68

LSA Global

DECEMBER 23, 2024

We know from organizational culture assessment data that employee engagement and employee experience (EX) are pivotal to organizational success. Misalignment between these people strategies can lead to decreased productivity, higher turnover, and a misaligned company culture.

Strategy 67

Strategy Strategy Strategy& Case Interview 67

Harvard Business

DECEMBER 29, 2016

More often the dilemmas were the result of competing interests, misaligned incentives, clashing cultures. Companies can warp their own ethical climate by pushing too much change from the top, too quickly and too frequently. Cross-cultural differences. Companies become ethical one person at a time, one decision at a time.

Ethics 134

Ethics Company Emotional Intelligence Study 134

LSA Global

DECEMBER 2, 2024

Researchers at the University of Georgia and Penn State found that up to 45% of a company’s performance (i.e., Whether steering a startup through rapid growth or leading an established corporation through disruption, the CEO’s influence permeates every facet of an organization’s strategic trajectory and cultural orientation.

Strategy 69

Strategy Strategy Strategy& Leadership 69

Harvard Business

OCTOBER 27, 2017

In a recent survey , Bain & Company found that just 2% of companies are successful in achieving their sustainability goals. However, like many of the companies surveyed by Bain, we were unsure how to connect our strategic vision around sustainability with meaningful operational changes. Simone Golob/Getty Images.

Company 134

Company Strategy Strategy Strategy& 134

LSA Global

JULY 1, 2024

Knowing what CEOs should measure for strategic success is crucial for making informed decisions and steering the company to where it wants to go in a way that makes sense. Here is a list of the top thirteen metrics that CEOs should measure for strategic success.

Metrics 68

Metrics Cash Flow Talent Financial 68

Harvard Business

APRIL 5, 2017

The McKinsey Global Institute, in conjunction with FCLT Global, recently released research stating that long-term-oriented companies perform better than those that focus on short-term results. While a laudable effort in principle, measuring a company’s tendency to make myopic operating and investing decisions is fiendishly complex.

Metrics 99

Metrics Study McKinsey Cash Flow 99

Management Consulted

OCTOBER 16, 2016

BTS GROUP INTERVIEWS AND CULTURE. BTS has acquired seven companies in the last eleven years, expanding their practice areas with every move. In 2005, they acquired Strategic Management Group, Inc; a collection of investment companies with holdings in healthcare and biotech as well as other areas. Cable Companies.

Groups 100

Groups Interviews Culture Case Interview 100

Successful Independent Consulting

AUGUST 31, 2020

Many companies are already saying they won’t require every employee to return to the workplace this calendar year. A client of mine uses Microsoft Teams and I engage with them in the way they culturally use Teams, every single day. Photo by Euan Cameron on Unsplash. And likely, this isn’t temporary.

Consulting 355

Consulting How To Meeting Tools 355

Harvard Business

AUGUST 3, 2017

To motivate, manage, and reward B2B salespeople, many companies use sales incentive plans that link large commissions or bonuses to individual results metrics, such as territory quota achievement. The company wins through a better-motivated sales team that produces short-term results and is more likely to achieve company goals.

Sales 135

Sales Metrics B2B Culture 135

Harvard Business

OCTOBER 29, 2018

companies spent over $90 billion dollars on training and development activities in 2017, a year-over-year increase of 32.5 %. For example, several months ago, a global financial services company asked me to design a workshop to help their employees be less bureaucratic and more entrepreneurial. Photodisc/Getty Images.

Training 131

Training Training Company Development 131

Harvard Business

JULY 28, 2017

The companies that think their employees’ digital IQs are unimportant are probably few and far between. After all, in just one decade the concept of “digital” has changed from a niche skill set to something that’s mandatory for virtually all blue-chip companies. How the best companies get up to speed.

Company 133

Company Tools Survey Education 133

Harvard Business

DECEMBER 17, 2018

.” Our solution – one transferable to other organizations pursuing innovation – has been to create an agile network of volunteer ambassadors and coaches throughout the company who have taken collective responsibility for making innovation happen and steering our organizational culture in the right direction.

Company 131

Company Agile Training Training 131

Harvard Business

MARCH 10, 2017

Based on those conversations, I identified three environments that matter most to employees: cultural, technological, physical. For instance, compared with the other companies I studied, those that invested most heavily in employee experience were included 28 times as often among Fast Company’s Most Innovative Companies, 11.5

Accenture 195

Accenture Survey Interviews Metrics 195

Harvard Business

MARCH 21, 2018

They’ll also note that “safety pays” in reducing costs, or admit they fear reputational damage following a significant incident at their company. I watched with concern as the company, under pressure from activist shareholders to increase profits, cut costs and let its safety program deteriorate.

Operations 188

Operations Chemicals System Metrics 188

Harvard Business

SEPTEMBER 27, 2018

Fintona Financial (not the company’s real name) had a problem. They had built their business on customer experience — so, poor NPS scores could be the death of their company. They would continue tracking their normal metrics but, for the next few weeks, these metrics wouldn’t impact teams’ compensation.

Company 132

Company Metrics Financial Benchmarking 132

Management Consulted

DECEMBER 26, 2016

———– History & Culture. The company prides itself on its innovative, forward-thinking culture, and believes that its work is a reflection of that culture. Uber expects an all-in commitment from you to make sure that the company is successful in the city or market you are working in.

Culture 100

Culture Case Interview Interviews Transportation 100

Epicflow

JUNE 10, 2024

Promoting change management and innovation In an era of constant change and disruption, the CPO is the one who drives organizational change and fosters a culture of innovation. Also, a CPO makes sure that a company is capable of applying diverse PM methodologies and executing a variety of projects.

Resources 157

Resources Methodologies Efficiency Metrics 157

Harvard Business

FEBRUARY 22, 2017

Practitioners and pundits alike have long debated which metric is best for assessing the performance of a service organization. Given that the service department is a cost center in most companies, service leaders have long relied on AHT as a critical lever for keeping staffing levels, and therefore costs, in check. Related Video.

Metrics 123

Metrics Video Fashion Report 123

Harvard Business

OCTOBER 6, 2016

To help them in their new roles, companies spend almost $14 billion a year on courses, books, videos, coaches, tests, and executive education programs — and such spending rose 10% last year. People in the company know what it stands for, and this gives them freedom to lead in different but complementary ways.

Leadership 134

Leadership Deloitte Culture Pharmaceuticals 134

Harvard Business

OCTOBER 24, 2016

The most significant culture shift today for marketing teams is adopting an analytical marketing approach. At SAS, where I work, we’ve built an analytical culture by focusing on three approaches. Despite marketing for an analytics software company, we had to be pulled out of our spreadsheet-lined comfort zone. .”

Culture 70

Culture Marketing Metrics Data 70

Harvard Business

FEBRUARY 16, 2017

Many companies are investing heavily to identify what leads to high engagement in order to motivate employees, thereby increasing their happiness and productivity. But based on our research with several large companies, we want to offer a word of caution: Engagement is often an ambiguous term. Company 1: Strong Correlation.

Productivity 133

Productivity Culture Metrics Data 133

Harvard Business

MAY 25, 2017

On November 9, 2016, the shareholders of Australia’s largest company, and the world’s tenth-largest bank , revolted. ” Take, as an example, the world’s largest mining company by market capitalization, BHP Billiton. ” What has emerged more recently is the use of nonfinancial, but still objective, KPIs. .”

Financial 119

Financial Banking Metrics Benchmarking 119

Harvard Business

MAY 17, 2017

The airline industry is a cautionary tale of what happens when companies emulate new business models without bringing over the associated mental models. In contrast, companies like JetBlue decided to emulate Southwest’s entire system: mental model, business model, and measurement model.

Airlines 134

Airlines Strategy Strategy Strategy& 134

Harvard Business

DECEMBER 1, 2016

The Empathy Index seeks to answer the question: Which companies are successfully creating empathetic cultures? These are the companies that retain the best people, create environments where diverse teams thrive, and ultimately reap the greatest financial rewards. This year we added a carbon metric. Methodology.

Company 70

Company Ethics Methodologies Automotive 70

Johanna Rothman

MARCH 6, 2024

In Effective Agility Requires Cultural Changes: Part 1 , I said that real agile approaches require cultural change to focus on flow efficiency , where we watch the flow of the work , not the people doing tasks. What about those cultural changes? All roads lead to Flow Metrics.) Too few organizations can do that.

Agile 81

Agile Culture Efficiency Metrics 81

Harvard Business

JUNE 6, 2017

We live in a culture of “yes.” But here’s the trouble with having a corporate culture built around likability: When people are afraid to turn down noncritical projects, good ideas get smothered. Every company is in a value race. Oftentimes, we say “yes” when we should say “no.”

Metrics 134

Metrics Culture System Course 134

Harvard Business

NOVEMBER 23, 2017

That time is spent establishing financial and operational metrics, aligning goals with overarching strategy, allocating resources, and reviewing key metrics. High-performing teams spend 14% more time checking their progress against strategic goals by reviewing key metrics and shifting resources accordingly.

Strategy 134

Strategy Strategy Strategy& Enterprise 134

Harvard Business

MAY 8, 2017

Companies that claim to be “transforming” seem to be everywhere. Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm.

Methodologies 134

Methodologies Culture Company Metrics 134

Harvard Business

JULY 4, 2018

Pressure to speak English in the workplace continues to grow as more and more companies invest in globalizing their teams. Our company EF Education First annually releases the world’s largest study of English proficiency in various countries and industries. Working Across Cultures. You and Your Team Series. Erin Meyer.

How To 134

How To Education Research Culture 134

LSA Global

FEBRUARY 17, 2025

They practiced, applied, and received feedback on a proven process to co-create a team charter to define and align team goals, norms , and strategy success metrics with overall strategic priorities and team roles and responsibilities. Do your managers know how to create a clear line of sight for people to contribute ?

Management 41

Management Training Training Talent 41

Effective Managers

MARCH 15, 2024

This involves observing market trends, internal performance metrics, and feedback from customers and employees. It’s about crafting a narrative that explains why change is crucial for the organization’s future success and how it aligns with the company’s mission and values.

Metrics 100

Metrics Culture Trends Resources 100

Harvard Business

NOVEMBER 29, 2017

Most companies are hard at work building technology to better protect themselves and their users or customers. People are the most important factor in any company’s cybersecurity strategy, and investing in security engagement goes a long way in helping companies reduce the probability of a breach. Insight Center.

Education 133

Education Culture Engineering Course 133

Harvard Business

NOVEMBER 29, 2018

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

System 130

System Healthcare Metrics Report 130

Harvard Business

SEPTEMBER 19, 2017

I’ve been a consultant for almost 20 years, advising companies on complex challenges in ethics, risk, and responsibility. And so I get asked questions like “What evidence can I provide that doing the right thing will make or save a company money?” Metrics Are Not Your Friends. Let’s be clear.

Ethics 135

Ethics Metrics Energy Financial 135