Remove Course Remove Operations Remove Sales
article thumbnail

How to Improve Your Sales Skills, Even If You’re Not a Salesperson

Harvard Business

So how can you improve your sales skills, especially if you don’t pitch people often? And what should you do if you lose a sale? “Many of them tell me that sales is something they never want to do in their careers.” ” And yet, he says, “Sales is the most fundamental skill.”

Sales 195
article thumbnail

Replacing the Sales Funnel with the Sales Flywheel

Harvard Business

I’ve been using the sales funnel for 28 years, my whole career. After years of inbound marketing, your company has assets: evergreen content; backlinks to your site; social media followings; and, of course, customers who advocate for your brand. When I started my career, the most profitable application of force was in sales.

Sales 132
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Great Salespeople Are Born, but Great Sales Forces Are Made

Harvard Business

In sales, where charisma and extroversion can be advantages, some people attribute success more to inborn personality traits than to skills that can be coached or taught. ”) But there’s a big difference between individual success in sales and success across an entire sales force. .”) Organization.

Sales 132
article thumbnail

What Sales Teams Should Do to Prepare for the Next Recession

Harvard Business

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. We’ll focus here on what the sales organization should be doing now to prepare for the next recession, with an eye toward using new digital tools.

Sales 132
article thumbnail

Measuring the Long-Term Impact of L&D Initiatives on Business Performance

Clarity Consultants

Are you aiming to increase sales, improve customer satisfaction, or boost employee retention? For example, if your goal is to increase sales, your L&D programs might focus on enhancing sales techniques, product knowledge, or customer relationship management skills. Knowledge retention from eLearning courses.

Metrics 147
article thumbnail

#8: 5 Reasons Why EVERY Consultant Needs Systems Thinking

Consulting Matters

You may have found your way to consulting as a result of developing an expertise within a specific functional area like marketing, sales or operations and now are being invited to contribute towards projects that affect the entire enterprise.

System 216
article thumbnail

Move Your Analytics Operation from Artisanal to Autonomous

Harvard Business

Many organizations today are wondering how to get into machine learning, and what it means for their existing analytics operation. The company needed to target sales and marketing approaches to each company and potential buyer. There are many different types of machine learning, and a variety of definitions of the term.