Harvard Business

JULY 19, 2018

respond to those incentives will have limited generalizability, and may not be at all relevant in most work contexts or in other cultures. Metrics that capture the extent to which research achieves these goals could be additional ways to assess scholarly impact.

Research 131

Research Journal Ethics Metrics 131

Harvard Business

JULY 11, 2017

After repurposing many of the original structures and facades, the district is now evolving into a retail, restaurant, arts, and culture destination, a forum for local events, a flexible work space for businesses, and a residential area, all while evolving its manufacturing with 21 st century operations.

Development 180

Development Real Estate Retail Guidelines 180

Harvard Business

JUNE 6, 2017

We live in a culture of “yes.” But here’s the trouble with having a corporate culture built around likability: When people are afraid to turn down noncritical projects, good ideas get smothered. PlayPump’s downfall lay in its failure to measure by those metrics, leading them to run headfirst toward catastrophe.

Metrics 134

Metrics Culture System Course 134

Harvard Business

SEPTEMBER 24, 2018

While open houses welcome almost everyone as part of their marketing and outreach efforts, campsites carefully vet participants according to expertise, personality, or cultural fit. ” The role of community managers in fostering this culture can’t be overstated. The latter is crucial. Be clear about your goals at the outset.

Company 128

Company Case Interview Engineering ROI 128

Harvard Business

NOVEMBER 29, 2017

Facebook runs security engagement programs year-round, but the most important tool in our arsenal is Hacktober, an annual, monthlong tradition each October designed to build and maintain a security-conscious culture. One of the best examples of this is our Capture the Flag (CTF) competitions. Insight Center.

Education 134

Education Culture Engineering Course 134

Martinka Consulting

JANUARY 18, 2019

We had to hustle to end at 9:30 so all-in-all, a very successful event. This includes culture, life balance, passing the business on to the next generation, the quality of work, and keeping valued employees. The use of metrics, management reports, etc. The post Lessons From Events appeared first on Martinka Consulting.

Banking 40

Banking Sports Construction Metrics 40

Harvard Business

MAY 31, 2017

The financial health of the organization was the most important metric for management and governance to follow. Our analyses suggest that it’s the latter — and the common factor across various types of performance seems to be culture. Or are there some common drivers of performance in general?

Comparison 134

Comparison Financial Report Data 134

Harvard Business

SEPTEMBER 11, 2017

Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Establish models, not just metrics.

Metrics 132

Metrics Engineering Efficiency Operations 132

Successful Independent Consulting

AUGUST 18, 2021

A client of mine uses Microsoft Teams and I engage with them in the way they culturally use Teams, every single day. Even though we may think of going native as a bad thing in consulting because we lose objectivity, in building relationships it's a great thing in the context of fitting into their culture.

Consulting 195

Consulting How To Meeting Tools 195

Harvard Business

DECEMBER 17, 2018

.” Our solution – one transferable to other organizations pursuing innovation – has been to create an agile network of volunteer ambassadors and coaches throughout the company who have taken collective responsibility for making innovation happen and steering our organizational culture in the right direction.

Company 132

Company Agile Training Training 132

Harvard Business

AUGUST 31, 2018

What were the critical events, and what lessons did they learn? Others wanted power in order to bring out the best in their teams and foster an inclusive culture. I had a very diverse team with a very different and strong culture. It was a huge lesson for me in that, as a leader, [I had to] to learn the culture.

Management 132

Management Leadership Culture Development 132

Harvard Business

MAY 8, 2017

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Methodologies 134

Methodologies Culture Company Metrics 134

Organizational Talent Consulting

JULY 17, 2023

Culture is acutely critical during notable changes, such as M&As, which offer an opportunity for a renewed start on culture. When two organizations combine through mergers and acquisitions for economic reasons, it is doubtful that the two cultures will remain precisely the same.

Culture 52

Culture Resources Tools Leadership 52

Harvard Business

DECEMBER 1, 2016

To promote innovation and local service, the company hires people with entrepreneurial backgrounds and gives them freedom to design promotions, sales programs, and marketing events however they like. The senior leadership team meets often to look at metrics and trends. What’s unique about this company’s leadership?

Leadership 70

Leadership Metrics Operations Culture 70

LSA Global

JUNE 17, 2024

Once your sales strategy is clear enough , you can then focus on the sales strategy success metrics that the sales training must impact. Create the Right Sales Culture The next step is to ensure that your sales culture is healthy enough, accountable enough, and aligned enough with the sales strategy to help, and not hinder sales performance.

ROI 64

ROI Training Training Sales 64

Harvard Business

OCTOBER 8, 2018

We need to build an intentional, human-centered culture and approach burnout and well-being comprehensively — aligning them with other organizational priorities. We need a metric for humanity to evaluate the human capacity and connection among caregivers and patients. Bryan Sexton of Duke University Medical Center.

Metrics 70

Metrics System Healthcare Culture 70

LSA Global

JULY 15, 2024

A winning sales strategy has clarity and agreement regarding ideal target clients , unique value propositions , strategy success metrics , and activities correlated to superior sales performance. That means making sure that the sales culture is healthy enough to fully engage, motivate, and retain top sales reps.

Training 56

Training Training Sales Culture 56

Consulting Success

JANUARY 29, 2018

Ron and his partners at Navalent help companies that are in pursuit of a substantial transformational change, whether it be strategic formulation, organizational design, cultural shifts, or executive leadership behaviors. Description: Today I’m joined by seasoned consultant and passionate leader Ron Carucci.

Development 154

Development Consulting How To eBook 154

Harvard Business

JULY 25, 2017

The relationships that you form with each of your direct reports are central to your ability to fulfill your three core responsibilities as a manager: Create a culture of feedback, build a cohesive team, and achieve results collaboratively. Perks can reflect and reinforce a culture, but they can’t create it. Do focus on feedback.

Culture 72

Culture Report Methodologies Sports 72

Harvard Business

AUGUST 19, 2016

These events have left many in despair, wondering why the violence keeps happening and whether anyone knows what to do about it. Departments blame “rogue cops,” not organizational culture. Reining in this behavior requires a change in police culture. In reality, these claims are nearly always false.

Culture 70

Culture System Training Training 70

Rick Conlow

AUGUST 21, 2023

Culturally engrained employee recognition and appreciation matters in today’s workplace. Tanner Institute’s 2020 Global Culture Report showed that 87% of organizations with a strong recognition culture reported a positive employer brand. When executed well it elevates engagement and retention.

Training 69

Training Training Culture Leadership 69

Harvard Business

AUGUST 9, 2016

But for phase three (buy and transform), financial discipline is not an event, but a pattern; strategic clarity is not a direction, but a commitment; operational excellence is not a tool, but a mindset. That means that in this phase, PE firms also require expertise into leadership, talent, and organizational capabilities and culture.

Talent 70

Talent Real Estate Financial Operations 70

Harvard Business

MAY 15, 2017

Studying forecasting tournaments where anonymous experts predicted future events, Tetlock found that some forecasters could consistently predict better than others. Making predictions in terms of mathematical probabilities forces employees to quantify their own uncertainties about future events. The Arc of Forecasting at Twitch.

Company 71

Company Training Training Engineering 71

1 to 1

JUNE 29, 2022

With executives searching for answers, the event focused on providing insight and tactics to help customer experience leaders understand more about what customers and employees want and how to deliver quality interactions in this unique, uncertain climate. Virtual employees go the distance to cultivate culture.

Conference 29

Conference Culture Operations Metrics 29

Harvard Business

NOVEMBER 28, 2017

Understand the social and cultural factors that present the greatest risk and vulnerability. Even greater action is needed to bend the curve in Tianjin, where genetic factors mean people are more prone to diabetes at lower body-mass-index (BMI) levels, and in Mexico, where diabetes is already the number one cause of death.

System 78

System Culture Tools Examples 78

Harvard Business

JUNE 19, 2017

In an agile organization, HR needs to provide the same services it’s always provided — hiring, professional development, performance management — but in ways that are responsive to the ongoing changes in the culture and work style of the organization. Consider the cautionary example of a large bank I recently worked with.

Agile 72

Agile Software Case Interview Interviews 72

Harvard Business

JANUARY 2, 2018

This message is reinforced in meetings, at events, and with various awards for contributing to the culture. One of the metrics they follow is how long it takes to properly greet customers. At Marriott, the expectation is that everyone contribute to creating a positive community in the workplace. Define civility.

Training 71

Training Training Survey Report 71

Harvard Business

APRIL 26, 2017

Many of these effects may have long-term consequences, like reduced innovation, that are not captured in short-term financial metrics. As firms might differ in number of employees they downsized, we controlled for the percentage of employees reduced in each downsizing event.

Company 71

Company Balance Sheet Resources Financial 71

Harvard Business

AUGUST 8, 2016

Hospitals began identifying key processes that needed to be conducted the same way every time (such as the preparation and insertion of a central venous catheter), and set up reward and punishment systems for compliance, including standard quality metrics to evaluate provider performance. Reluctance to simplify interpretations.

Operations 70

Operations Research System Culture 70

Harvard Business

AUGUST 26, 2016

Sometimes this information indicates life events and triggers at the individual level — getting married, moving to a new home, or a lifestyle change such as finding a new job. By middle data, we mean information that’s somewhere between the big, country-level data and the category-specific microdata.

Fashion 70

Fashion Education Data Trends 70

LSA Global

NOVEMBER 2, 2023

Best of Sales Conference Keynote Speakers With a focus on becoming the best sales leader you can be, the best of sales conference keynote speakers kicked off the event with a keynote address focused on the top sales moves for leaders to maximize profitable growth.

Conference 36

Conference Sales Talent Culture 36

Harvard Business

JULY 3, 2018

People use imprecise words to describe the chance of events all the time — “It’s likely to rain,” or “There’s a real possibility they’ll launch before us,” or “It’s doubtful the nurses will strike.” Lee Powers/Getty Images.

Survey 71

Survey Productivity Examples Analysis 71

Harvard Business

FEBRUARY 6, 2017

And yet our management culture and tools are set up to work in terms of outputs. The foundation participates in an annual event to celebrate the industry, and executives wanted to have a demonstrated success that they could show off to funders at that event. Using the Alternative to Output: Outcomes.

Management 70

Management System Software Productivity 70

LSA Global

DECEMBER 12, 2023

Crafting a Compelling Plot: The Essence of Effective L&D A compelling narrative is not about isolated events but the seamless integration of characters and storylines. A culture of continuous learning not only prepares employees for shifts in the business but also fosters the resilience and adaptability required to be a better leader.

Development 36

Development Training Training Talent 36

1 to 1

MAY 3, 2013

Industry Events. Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. Industry Events. White Papers. 1to1 Case in Point. 1to1 Executive Dialogue. Sponsorships.

Media 37

Media Metrics Advertising Trends 37

LSA Global

DECEMBER 21, 2022

Are not shy about cold calling or attending networking events. The main advantage of separating a sales function into sales hunters and sales farmers is that you can focus on and cater to different sales strengths, metrics, personalities, and motivations. What makes sense for your unique sales strategy and culture?

B2B 36

B2B Sales Metrics Meeting 36

Consulting Success

JANUARY 29, 2018

Ron and his partners at Navalent help companies that are in pursuit of a substantial transformational change, whether it be strategic formulation, organizational design, cultural shifts, or executive leadership behaviors. What kind of metric do you use to measure that in terms of compensation based on great client work?

Development 190

Development Consulting How To Case Interview 190