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Best Practices in Client Relationship Management

Effective Managers

These may seem old fashioned, and it is a bit, but as a result the personal touch means a lot to clients. Show Appreciation Expressing gratitude and appreciation strengthens client relationships: Thank You Notes: Send personalized thank-you notes after meetings, project completions, or significant milestones.

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Big Companies Are Embracing Analytics, But Most Still Don’t Have a Data-Driven Culture

Harvard Business

Another important and continuing issue is the slow speed with which these established firms make the shift to a data-driven culture. Clearly firms need more-concerted programs to achieve data-related cultural change. Clearly firms need more-concerted programs to achieve data-related cultural change. relate to each other.

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Job Hub: Uber Jobs and Culture

Management Consulted

” The first example that comes to mind when you think of the new sharing economy, Uber has fashioned itself as a quicker, cheaper and ultimately better alternative to taxis. ———– History & Culture. The post Job Hub: Uber Jobs and Culture appeared first on Management Consulted.

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Chinese and American Consumers Have Different Ideas About What Makes a Product Creative

Harvard Business

All products have a constellation of features; we identified 26 cues that at least one of the two cultures nominated as relevant to creativity. To understand the psychology of how each culture views creativity, it’s helpful to know what both cultures agree indicates creativity, and then move to the features where there is disagreement.

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Our Biases Undermine Our Colleagues’ Attempts to Be Authentic

Harvard Business

Jones’ offer was rescinded when she refused to get rid of her dreadlocks, a hairstyle that the firm deemed a poor fit for its culture. In this example, organizational culture and the legal system mutually reinforce the idea that non-Eurocentric hair is unprofessional. Now, let’s look at a different visual cue.

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The Mainstreaming of Augmented Reality: A Brief History

Harvard Business

Despite the fact that Niantic, the American software development company that developed Pokémon Go, has failed to maintain high levels of engagement on the game (its current user base is now 30 million users), the phenomenon demonstrated AR’s potential to be adopted by mainstream culture. Phase 3: A broader range of uses.

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What Creativity in Marketing Looks Like Today

Harvard Business

However, recently they began to take a more holistic approach, focusing on lifetime value and their most profitable segment, the “fashionable spender.” ” This group looks across the business to gather behind-the-scenes information on the runway, newest clothing lines, and aspirational fashion content.

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