Remove Culture Remove Finance Remove Process Improvement
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Effective Manufacturing Operations Management in 2024

Epicflow

Supply chain management aims to regulate the flow of materials, information, and finances across the entire supply chain. Here’s how MOM can transform manufacturing processes. Improving Product Quality MOM optimizes efficiency and improves material storage, which reduces the risk of damage to the final product.

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How People Analytics Can Help You Change Process, Culture, and Strategy

Harvard Business

The people analytics team was surprised — as was finance team in that country, which had no reason to benchmark themselves against other countries and had no idea that they were such a bright spot. In bottoms-up cultural transformation initiatives, the how things are done is equally or more important than what is done.

Culture 139
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Don’t Neglect Your Customers During a Merger

Harvard Business

It’s also important to explain the changes that would have happened anyway — for example, process improvements, strategic shifts in the market, and realignment of structures — regardless of what is happening due to the integration process. Don’t neglect your culture. Create a dedicated deal team.

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Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

Negative organizational culture: The overall culture within an organization can impact teamwork. If the organizational culture promotes competition, silos, or a lack of collaboration, it can trickle down to the team level and hinder cooperation. Others just do not care.

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How to Beat Mid-Career Malaise

Harvard Business

Perhaps “you are being suffocated by a culture that wants to keep you in a state of being perpetually obsessed with your career,” Petriglieri says. This made me more people-focused than process-focused, but it allowed for process improvements in the best way possible, by enabling people to excel.”

How To 133
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Scaling Customer Service as Your Startup Grows

Harvard Business

There are three very common shiny objects that derail customer success efforts in the early stage: Process improvements to issue routing, issue classification, and automated responses seem reasonable. Strategies like outsourcing, hiring lower-cost people, or exotic employment offer tempting cost savings to the finance-minded folks.

Metrics 131
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Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business

In November 2015 Geisinger Health System launched its ProvenExperience program – a wide-ranging cultural and process reengineering initiative whose long-term goal is not just to assure the best customer experience in healthcare, but to offer the best customer experience of any industry.

System 70