Harvard Business

MAY 25, 2017

According to its annual report, those include financial metrics such as “attributable profit; underlying EBIT (earnings before interest and taxation); and total shareholder return (share price and dividends which are assumed to be reinvested).” ” Now a full 50% of the assessment was subjective.

Financial 122

Financial Banking Metrics Benchmarking 122

LSA Global

APRIL 7, 2025

Group dynamics can be influenced by performance pressure , workplace politics , power dynamics, organizational change , bias, frustration, a lack of strategic clarity , miscommunication, weak team norms , or even groupthink. Popular opinion even a majority doesnt automatically justify taking punitive action.

Construction 53

Construction Leadership Metrics Culture 53

Harvard Business

FEBRUARY 22, 2017

Practitioners and pundits alike have long debated which metric is best for assessing the performance of a service organization. It’s not surprising that the metric figures prominently on a service rep’s scorecard. Why is average handle time such a bad metric for service? AHT is a culture killer.

Metrics 126

Metrics Video Fashion Report 126

Harvard Business

FEBRUARY 16, 2017

After experimenting with a number of potential behavioral metrics, we settled on using one that approximates average weekly working hours as our primary measure. This gave us two groups: those who work long hours (above the median) relative to their colleagues and those who work shorter hours (below the median).

Productivity 133

Productivity Culture Metrics Data 133

Harvard Business

OCTOBER 3, 2018

The impact went beyond the one specific metric. In short, our definitions and measurement tools have gotten in the way of capturing the true value of well-being programs for employees and their employers, and traditional metrics, such as ROI, don’t always reflect whether the program is relevant to the employee.

How To 128

How To Metrics Groups Energy 128

Harvard Business

OCTOBER 6, 2016

We surveyed and interviewed executives from more than 2,000 companies, asking extensive questions about how they develop leaders, how their companies are managed, how they coordinate their work, and what their organizational culture looks like. The culture at GE, for example, centers on execution, simplicity, and innovation.

Leadership 134

Leadership Deloitte Culture Pharmaceuticals 134

Harvard Business

NOVEMBER 6, 2018

There are plenty of different distinctions that one can draw, of course, and any attempt to group data scientists into different buckets is by necessity an oversimplification. Establishing this peer group is key; data scientists are curious creatures that want to grow and learn from each other.) Decision scientist: Humans. Who to hire.

Data 132

Data Engineering Software Metrics 132

Harvard Business

JUNE 6, 2017

We live in a culture of “yes.” But here’s the trouble with having a corporate culture built around likability: When people are afraid to turn down noncritical projects, good ideas get smothered. PlayPump’s downfall lay in its failure to measure by those metrics, leading them to run headfirst toward catastrophe.

Metrics 134

Metrics Culture System Course 134

Harvard Business

SEPTEMBER 24, 2018

The purpose of these spaces can vary widely, but they typically fall into one or more of three groups: transformation, innovation, and future-proofing. While open houses welcome almost everyone as part of their marketing and outreach efforts, campsites carefully vet participants according to expertise, personality, or cultural fit.

Company 128

Company Case Interview Engineering ROI 128

Harvard Business

JULY 4, 2018

Over the years, we have found, again and again, that a country’s English proficiency correlates closely with metrics of innovation and overall economic well-being. Working Across Cultures. To Lead Across Cultures, Focus on Hierarchy and Decision Making. How to Successfully Work Across Countries, Languages, and Cultures.

How To 134

How To Education Research Culture 134

Harvard Business

AUGUST 10, 2018

It seems likely that the values driving us to be workaholics in the first place are also encouraging us to “optimize” ourselves by using metric-driven “hacks.” Mindfulness meditation has also been shown to reduce levels of interleukin-6 , a biomarker in the blood that is elevated in high-stress groups.

Study 133

Study Metrics Culture Research 133

Harvard Business

NOVEMBER 29, 2017

Facebook runs security engagement programs year-round, but the most important tool in our arsenal is Hacktober, an annual, monthlong tradition each October designed to build and maintain a security-conscious culture. One of the best examples of this is our Capture the Flag (CTF) competitions. Insight Center.

Education 134

Education Culture Engineering Course 134

Harvard Business

JULY 11, 2017

After repurposing many of the original structures and facades, the district is now evolving into a retail, restaurant, arts, and culture destination, a forum for local events, a flexible work space for businesses, and a residential area, all while evolving its manufacturing with 21 st century operations.

Development 180

Development Real Estate Retail Guidelines 180

Harvard Business

MARCH 13, 2018

.” This not only reinforced the company’s desired identity as an entertainment brand but also helped seed the “SHOW” acronym that summarized its desired brand-led culture: S for smile and greet the guest. H for hear their story. O for own the experience. W for “wow” the guest.

Company 147

Company Training Training Culture 147

Harvard Business

DECEMBER 29, 2016

More often the dilemmas were the result of competing interests, misaligned incentives, clashing cultures. The lure of incentives are a problem in boardrooms too: Bonus payments and executive share schemes are often based on short-term business metrics, which can be counter to long-term success. Cross-cultural differences.

Ethics 137

Ethics Company Emotional Intelligence Study 137

Harvard Business

AUGUST 1, 2018

Although the quality of annotation is adequate for many tasks, human annotation is inherently prone to a plethora of culturally ingrained biases. Combine traditional machine learning metrics with fairness measures. In our project, we anticipated that this might introduce bias into our models.

Data 124

Data Training Training Metrics 124

Harvard Business

OCTOBER 18, 2018

This is why health care leaders need to focus on aligning innovation with existing cultural values, and devote more time to explaining how new processes and behaviors will allow employees to better enact their values and deliver high quality care. A safety group collated this data by unit and included it in a posted weekly report.

Data 125

Data Culture Training Training 125

Harvard Business

JULY 1, 2016

” But when Mubarik Imam, head of growth and partnerships for WhatsApp, told the company’s extraordinary story to a group of high-level executives and technology experts at a conference in Palo Alto last year, the narrative was conspicuously free of digital breakthroughs or “aha!” ” moments. .”

Productivity 132

Productivity Engineering Accenture Banking 132

Harvard Business

MARCH 19, 2018

Our analysis found distinct groups at both ends of the loneliness spectrum: the who’s who of loneliness, so to speak, as well as their more fortunate counterparts, the “unlonely.” Over time, these prosocial nudges can steer a workplace in the right direction, creating a healthier, more supportive culture.

Research 134

Research Report Study Survey 134

Harvard Business

MAY 8, 2017

Before describing those, let’s look at how we identified the exceptional firms that rose to the top of our ranking, a group we call the Transformation 10. We then narrowed the list to 18 finalists using three sets of metrics: New growth. They Use Culture Change to Drive Engagement. Microsoft is a case in point.

Methodologies 134

Methodologies Culture Company Metrics 134

Harvard Business

JULY 28, 2017

The word “digital” used to mean your company’s investments in IT, and perhaps social media readiness, but now it’s bigger, touching on your company’s overall culture. Jump ahead to 2017, and that same metric is just 18%.

Company 134

Company Tools Survey Education 134

Harvard Business

AUGUST 31, 2018

To increase diversity at senior executive levels, more must be known about one group in particular: women of color in midlevel leadership, who successfully developed and progressed beyond individual contributor and first-line management. Sixteen women were interviewed and seven others participated in a focus group.

Management 132

Management Leadership Culture Development 132

Rick Conlow

MAY 17, 2023

This type of leadership creates a culture of trust, respect, and open communication within the organization. 10 Cultural Principles of Servant Leadership Embrace the ten key principles of servant leadership. Servant leaders prioritize the team, creating a culture of trust and respect that leads to increased employee engagement.

Leadership 112

Leadership Training Training Airlines 112

Harvard Business

OCTOBER 29, 2018

After asking leaders in the organization why they felt the need for training, we discovered the root causes of their problem had more to do with: Ineffective decision-making processes that failed to clarify which leaders and groups owned which decisions. The culture reinforced asking permission for everything.

Training 131

Training Training Company Development 131

Harvard Business

AUGUST 30, 2018

Productivity (revenue divided by expense) increased by 20% year over year (far more than the 9% increase in revenue that the control group stores averaged); customer satisfaction increased by 11% (the control group saw it decrease by 4%); and sales increased by 8% (the control group saw only a 2% increase).

How To 131

How To Retail Productivity Sales 131

Harvard Business

MARCH 13, 2018

As mid-level managers of separate companies (groups of 140 to 210 people) within the same Army Brigade over the past two years, we were evaluated against each other. Dan implemented these ideas in his group and, inspired by the openness of his competitor, described his plan to incorporate courtesy reviews by the inspection team.

Operations 127

Operations Exercises Conference System 127

Harvard Business

OCTOBER 9, 2018

This quickly became a requirement for even the most non-technical jobs, forcing people across every industry and age group to adapt with the changing times, or risk getting left behind. Is real-time web traffic an important metric for the team to keep an eye on? Today, the bar for computer proficiency is set much higher.

Data 128

Data Sales Case Interview Meeting 128

Prudent Pedal

JULY 27, 2021

How firms use ESG to position their businesses is of strategic importance to a firm’s brand, demand generation, client relationships, recruiting, and culture. According to Forbes, “The Davos Manifesto highlighted a set of 22 quantitative core ESG metrics and then added a more advanced phase two aspirational set of 34 metrics.

Metrics 76

Metrics Deloitte Government Trends 76

Harvard Business

MARCH 12, 2018

At some point, every leader has dealt with a person — or, worse, a group of people — who has lost motivation. But since Tom’s boss was under pressure to meet a number of website metrics, she didn’t have the flexibility to implement his ideas. Brandon Lyon/Getty Images. It’s frustrating, isn’t it?

Management 134

Management System Metrics Examples 134

Harvard Business

FEBRUARY 24, 2017

Great stories are credible, simple, consistent, and use both financial and nonfinancial metrics to link a long-term vision and firm values with a distinctive business strategy and focused operational priorities. ” Many CEOs in our interviews emphasized the importance of choosing the right metrics to support both/and decision making.

Metrics 113

Metrics Study Financial Operations 113

Harvard Business

OCTOBER 17, 2017

The program has shown promising results : One group of participants has experienced greater academic achievement and lower rates of incarceration and teen pregnancy after just six years. Still, these metrics have yet to include broader measures of wellness such as academic achievement, involvement in crime, or job outcomes (i.e.,

Metrics 128

Metrics Efficiency System Development 128

Harvard Business

OCTOBER 23, 2017

The metric we used for this is called weighted centrality. Bias, as we define it, occurs when two groups of people act identically but are treated differently. ” and “What about our company culture has limited women’s growth?” ” and “Are women acting differently than men in the office?”

Study 134

Study Data Leadership Survey 134

Harvard Business

OCTOBER 9, 2017

Health systems that want to avoid those pitfalls need leaders who invest in shaping an organizational culture that values hearing patients’ voices. They don’t have the benefit of pooled knowledge, ability to make fully informed mutual decisions, or time to build trust.

Guidelines 134

Guidelines Efficiency System Meeting 134

LSA Global

NOVEMBER 1, 2023

Receive Assessment Results Certified professional assessors and smart technology score participants’ behaviors against research-backed and client aligned leadership competencies required for success in your unique workplace culture. Individual and group comparisons are available. Learn more about getting aligned.

Comparison 67

Comparison Talent Training Training 67

LSA Global

JULY 8, 2024

your workplace culture ), your next step is to define the key roles, performance expectations, competencies, and micro-behaviors required to get there. Effective competencies are behavior-based and aligned to non-negotiable cultural beliefs, corporate values , and strategic priorities. That is a mistake.

Talent 51

Talent Metrics Culture Leadership 51

Harvard Business

JUNE 18, 2018

When it comes to changing clinician behavior, leaders have to think more broadly about the local organizational culture clinicians work in. Relying too heavily on financial incentives to boost performance can often lead to gaming of metrics (e.g., A Stronger Focus on Culture. What the Research Says.

Healthcare 71

Healthcare Culture Financial Guidelines 71

Rick Conlow

AUGUST 19, 2021

There is also no better way to sap the vitality of a group than to show up for work with a ho-hum attitude. In fact, research shows that purpose-driven businesses excel in a variety of business metrics better than others. They also must believe in what they are attempting to accomplish. Too many managers are negative. It is contagious.

eBook 144

eBook Leadership Emotional Intelligence Research 144