Epicflow

AUGUST 30, 2024

Process control involves the use of sensors, automation, and various control systems to monitor and control manufacturing processes and ensure they operate within specified parameters and maintain consistent product quality and production efficiency. Promote a Safety Culture. Reporting and performance analysis.

Operations 204

Operations Management Efficiency Resources 204

Harvard Business

SEPTEMBER 11, 2017

Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e., Establish models, not just metrics.

Metrics 131

Metrics Engineering Efficiency Operations 131

Harvard Business

AUGUST 30, 2018

While experimentation is focused on learning strategic or process improvements, it is equally important to manage the pace of learning through apprenticeship. In a culture of apprenticeship, people receive high levels of on-the-job coaching by others who are higher in skill. Systematically manage apprenticeship.

How To 131

How To Retail Productivity Sales 131

Harvard Business

OCTOBER 8, 2018

We need to build an intentional, human-centered culture and approach burnout and well-being comprehensively — aligning them with other organizational priorities. We need a metric for humanity to evaluate the human capacity and connection among caregivers and patients. Bryan Sexton of Duke University Medical Center.

Metrics 70

Metrics System Healthcare Culture 70

Rick Conlow

AUGUST 21, 2023

Culturally engrained employee recognition and appreciation matters in today’s workplace. Tanner Institute’s 2020 Global Culture Report showed that 87% of organizations with a strong recognition culture reported a positive employer brand. The company may have a toxic culture and employee praise is not a priority.

Training 69

Training Training Culture Leadership 69

Harvard Business

AUGUST 1, 2017

In my experience, legacy managements too frequently misunderstand recommenders’ role in driving innovation and cultural change. Platform companies invest in virtuous cycles to solve problems; more-traditional firms invest in process improvement to solve problems. What metric matters more: engagement or inquiry?

Engineering 72

Engineering Company Data Productivity 72

Harvard Business

JUNE 8, 2017

Candidate centers must provide information including detailed clinical protocols, surgical-patient selection criteria, clinical registry participation (more on that below), information on multidisciplinary shared decision-making, as well as institutional and physician-level performance metrics.

Healthcare 71

Healthcare System Insurance Insurance 71