Melissa Agnes

SEPTEMBER 16, 2014

1) Provide social media training for everyone that operates as an admin on a brand account. If they are in any way responsible for content, customer service, monitoring or answering fan questions, they need to have a deeper level of training. Platforms: Managers need to be trained on the platforms they use.

Media 95

Media Training Training Risk Analysis 95

Melissa Agnes

SEPTEMBER 21, 2014

How culture, both organizational and national, impacted Malaysia Airlines’s crisis communication. Faced with this utmost and devastating challenge, how did the airline fare in their crisis management and what lessons can you take away to strengthen your own organization’s crisis plan? How to plan for a global, viral crisis.

Airlines 84

Airlines Management Risk Analysis Analysis 84

Tom Spencer

JULY 28, 2023

Consulting firms can also develop a roadmap to outline the steps required for successful integration, including technology acquisition, data collection and analysis, and training of personnel. Consulting firms can play a vital role in guiding companies through this transformative process.

Operations 78

Operations Energy Data System 78

Harvard Business

AUGUST 1, 2018

” A chatbot trained using Twitter was shut down after only a single day because of its obscene and inflammatory tweets. More recently, a study compared the commonly used crime risk analysis tool COMPAS against recidivism predictions from 400 untrained workers recruited via Amazon Mechanical Turk. Annotate with caution.

Data 48

Data Training Training Metrics 48