Chad Barr

APRIL 25, 2023

As the power and importance of AI and ChatGPT-4 continues to improve and grow exponentially, its transformative impact on our life and business cannot be underestimated. It helps businesses streamline their processes, improve customer experiences, and reveal hidden insights.

Analysis 98

Analysis Data Tools Process Improvement 98

Rick Conlow

JUNE 15, 2022

Always remember, this is not a one-time event. In a manufacturing company, we helped them set up process improvement teams in all areas of the business. People become more motivated when they can develop their skills. Clear Expectations and Goals. Do this one on one and with the team.

Leadership 109

Leadership Training Training eBook 109

Rick Conlow

MAY 31, 2023

We collaborated with other consulting firms to work with a global client that had intense competition and needed significant performance improvement. Our assessment identified a silo mentality throughout the organization and minimal leadership development or training. This cost the company significant business.

Training 99

Training Training Leadership Resources 99

Consulting Matters

APRIL 24, 2020

And through both of those processes, I served as an Operator, and then also as a Project Manager, and then a Master Black Belt Lead Sig Sigma process improvement black belt. And when I left the Navy, I worked at a couple of commercial sites, and then for a couple OEMs, Westinghouse and GE. Charles Browne : Yeah, absolutely.

Interviews 156

Interviews Consulting How To Operations 156

Melissa Agnes

JULY 17, 2014

The definition of a crisis: A negative situation / event that threatens to have long-term repercussions on the organization’s reputation and/or bottom line. And yes, there are crises that develop and play out on social, but the fact of the matter is that a crisis is never purely contained to social.

Media 101

Media Course Journal Process Improvement 101

Harvard Business

SEPTEMBER 11, 2017

There are three very common shiny objects that derail customer success efforts in the early stage: Process improvements to issue routing, issue classification, and automated responses seem reasonable. Don’t put process over people. Don’t do it. What to do. Be intentional about what you measure.

Metrics 132

Metrics Engineering Efficiency Operations 132

Rick Conlow

AUGUST 21, 2023

Employee Appreciation Events: Organizing events dedicated to showing appreciation for employees can be impactful. Personal Development Support : Recognizing employees’ aspirations for growth and providing opportunities for further education or skill development is a valuable recognition program.

Training 69

Training Training Culture Leadership 69