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Why We Shouldn’t Worry About the Declining Number of Public Companies

Harvard Business

In a parallel development, the number of companies listed on U.S. stock exchanges has declined by almost 50% from its peak in 1996, despite dramatic increase in aggregate market capitalization. Such acquisitions become more lucrative with rising first-mover advantages, pace of technological development, and network externality.

Company 129
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Deep Dive into Customer Segmentation (Part 1 of 2)

Tom Spencer

Customer segmentation is the practice of segmenting customers based on common characteristics. It is a critical step towards identifying growth opportunities in business and should be carried out before undertaking any of the following actions: Developing customized marketing programs (e.g. campaign optimization).

Apparel 103
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How We Think About Innovation at Cisco

Harvard Business

In the manufacturing sector alone, market intelligence firm IDC expects the IoT market to grow to about $100 billion by 2018, a five-year combined annual growth rate (CAGR) of 18%. To keep up, new standards, architectures, and infrastructures will have to develop at the same pace. Gartner predicts that there will be more than 6.4

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How Digital Technology Is Changing Farming in Africa

Harvard Business

UjuziKilimo , a Kenyan startup, uses big data and analytic capabilities to transform farmers into a knowledge-based community, with the goal of improving productivity through precision insights. Sokopepe uses SMS and web tools to offer market information and farm record management services to farmers.

Financial 135
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Consulting 101: Operations, Hierarchies, and Types of Firms

Tom Spencer

Your business just launched a new product and needs to market it. Market trends have changed, and you want to make sure the product will reach the correct target customer. As a result, you hire a team of consultants to explore and recommend marketing strategies. They constantly review, edit, and improve analyst work products.

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Scaling Customer Service as Your Startup Grows

Harvard Business

Along the way, I’ve talked to hundreds of founders, sales and marketing leaders, customer success VPs, and front-line reps about how to build a customer-first SaaS organization. Your #1 focus at this stage is product-market fit. Start a knowledge base. What to do. What to do. What to do. implementation, support).

Metrics 132
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ChatGPT: How Chatbots are Disrupting Entire Industries

Tom Spencer

Recently, I came across ChatGPT, a new chatbot developed by OpenAI that utilizes a powerful language processing model known as GPT (short for “Generative Pre-training Transformer”). One of the key benefits of ChatGPT is its ability to generate high-quality, relevant responses to user input.