LSA Global

JULY 1, 2024

While the specific strategy success metrics vary across different industries and different strategies, metrics tend to fall into four overall buckets: Financial, Customer, Employee, and Other. Here is a list of the top thirteen metrics that CEOs should measure for strategic success.

Metrics 68

Metrics Cash Flow Talent Financial 68

Clarity Consultants

DECEMBER 29, 2023

eLearning consultants are learning and development (L&D) experts who harness their expertise to help companies create engaging, useful, and skill-building online courses. During this stage, eLearning consultants identify critical success metrics related to workforce performance.

ROI 173

ROI Training Training Survey 173

LSA Global

DECEMBER 23, 2024

We know from Employee Engagement Action data that engagement is often influenced by company health, leadership, recognition, and opportunities for career growth and development. decision making , performance management , coaching, succession planning , promotions, and career development).

Strategy 67

Strategy Strategy Strategy& Case Interview 67

Harvard Business

NOVEMBER 8, 2016

In fact, a recent survey found that connecting with a prospect now takes 18 or more phone calls, callback rates are below 1%, and only 24% of outbound sales emails are ever opened. A LinkedIn survey found that B2B buyers are five times more likely to engage with a sales rep who provides new insights about their business or industry.

B2B 194

B2B Sales Media Survey 194

Harvard Business

MARCH 10, 2017

Organizations are spending hundreds of millions of dollars on employee engagement programs, yet their scores on engagement surveys remain abysmally low. da Motta Veiga of American University and Steven King of Emergent Research to develop survey questions to determine how organizations are faring in each area.

Accenture 195

Accenture Survey Interviews Metrics 195

Harvard Business

JUNE 13, 2018

But, what about the application of AI and ML to agile development, testing and even portfolio management? For nearly two decades, many companies have utilized the principles within the Agile Manifesto to deliver faster time-to-market than traditional, or linear development models. Focus on Outcomes, not Metrics.

Agile 105

Agile Development Management Software 105

Harvard Business

DECEMBER 11, 2017

According to a 2008 survey , the vast majority of professionals (94%) worked 50 hours or more a week, and almost half worked more than 65 hours a week. To give more rigor to our meetings, we decided to define a metric for our productivity: average weekly hours worked. Define a metric. For me, it was average weekly hours worked.

Productivity 136

Productivity Metrics How To Meeting 136

Harvard Business

OCTOBER 25, 2018

” In today’s tightening labor market, HR leaders must work relentlessly to develop and recruit people who advance digital transformation across their organizations. We base this claim about HR’s digital skills gap on the results of our latest global leadership survey. Develop data visualization skills.

Data 132

Data Talent Survey Recruiting 132

Harvard Business

JUNE 13, 2018

Read more from CA Technologies: Using AI and Machine Learning for Agile Development and Portfolio Management. Survey Data Shows That Many Companies Are Still Not Truly Agile. One of the key benefits of agile is its focus on securing and implementing timely customer feedback into the development process.

Agile 71

Agile Metrics Productivity Resources 71

Harvard Business

OCTOBER 6, 2016

Investments in traditional leadership development are often misguided and a waste of money. It’s not that development itself isn’t important. So they’re looking for ways to cultivate those competencies and, in the process, feeding the fad-driven leadership development market. Paul Garbett for HBR.

Leadership 134

Leadership Deloitte Culture Pharmaceuticals 134

Harvard Business

FEBRUARY 14, 2017

These traditional approaches develop employees’ skills and enrich their work experience. Two engagement surveys conducted across the organization. Worker performance data broken down into three metrics: Productivity. Surveys can root out toxicity by providing an early warning for managers and HR to intervene.

Productivity 134

Productivity Survey Metrics Data 134

Harvard Business

JUNE 30, 2017

When it comes to training and workforce development, lots of them. In a 2014 survey , 55% of executives said a major constraint to investing in training was that they did not know how to measure success. And in another survey, 87% said they cannot calculate quantifiable returns on their learning investments.

Training 132

Training Training ROI Metrics 132

Harvard Business

NOVEMBER 12, 2018

Meanwhile, in a survey of 89 institutional investors by Callan , 43% of respondents said they incorporate sustainability factors into their investment decisions — up 21 percentage points from 2013. The UN, for example, has outlined 17 broad Sustainable Development Goals for 2030. Progress is measured with 169 targets.

How To 128

How To Survey Metrics Energy 128

Harvard Business

SEPTEMBER 24, 2018

While the focus of many spaces is to create new digital products and services, evidence from broader coworking surveys suggests other roles could benefit from this practice. User satisfaction surveys consistently rank them as the favorite aspect of corporate coworking. A few companies we spoke with also offered examples.

Company 128

Company Case Interview Engineering ROI 128

Harvard Business

OCTOBER 27, 2017

In a recent survey , Bain & Company found that just 2% of companies are successful in achieving their sustainability goals. However, like many of the companies surveyed by Bain, we were unsure how to connect our strategic vision around sustainability with meaningful operational changes. Simone Golob/Getty Images. Make it personal.

Company 134

Company Strategy Strategy Strategy& 134

Harvard Business

NOVEMBER 23, 2017

That time is spent establishing financial and operational metrics, aligning goals with overarching strategy, allocating resources, and reviewing key metrics. High-performing teams spend 14% more time checking their progress against strategic goals by reviewing key metrics and shifting resources accordingly.

Strategy 134

Strategy Strategy Strategy& Enterprise 134

Harvard Business

NOVEMBER 7, 2016

The people the model identifies as those with the most promise are often the ones a company will invest in through additional training and talent development programs. New workplace metrics are needed to help leaders get a more complete picture of this. But are these measurement methods still valid?

Leadership 132

Leadership Talent Software Deloitte 132

Harvard Business

JULY 28, 2017

In PwC’s 2017 Global Digital IQ Survey, 52% rated their digital IQ as strong. The survey, conducted among 2,200 technology executives, identified critical skill gaps such as cybersecurity and privacy. Ten years ago the PwC survey found that emerging technology constituted 17% of a company’s digital technology budget.

Company 133

Company Tools Survey Education 133

Management Consulted

SEPTEMBER 25, 2016

Even as recently as 2006, the concept of measurement, management and their impact on philanthropy was not considered a key tool to business development – that’s why The Ultimate Question 2.0 The Net Promoter Score is a customer loyalty metric originally formulated by Fred Reichheld, Bain & Company, and Satmetrix in 2003.

Bain 100

Bain Survey Banking Metrics 100

Harvard Business

OCTOBER 17, 2017

The United States spends 40% more per patient than other developed countries but suffers the worse overall health outcomes. Instead of being reactive and treating conditions already present, the objective should be to proactively identify children at risk before they develop a health condition and keep them on the path to wellness.

Metrics 128

Metrics Efficiency System Development 128

Harvard Business

FEBRUARY 24, 2017

In a recent survey , 70% of respondents said that CEOs focus too much on short-term financial results, and nearly 60% said that they don’t focus enough on positive long-term impact. ” Many CEOs in our interviews emphasized the importance of choosing the right metrics to support both/and decision making.

Metrics 112

Metrics Study Financial Operations 112

Harvard Business

MAY 30, 2018

The most recent results from The CMO Survey conducted by Duke University’s Fuqua School of Business and sponsored by Deloitte LLP and the American Marketing Association reports that the percentage of marketing budgets companies plan to allocate to analytics over the next three years will increase from 5.8% purchase funnel metrics).

Marketing 133

Marketing Data Advertising Talent 133

Harvard Business

OCTOBER 23, 2017

Previous work has relied on surveys and self-reported assessments — methods of data collecting that are prone to bias. The metric we used for this is called weighted centrality. This means trying bias-reduction programs, but also developing policies that explicitly level the playing field.

Study 134

Study Data Leadership Survey 134

Harvard Business

MAY 19, 2016

One musician was described as having inborn ability (the “natural”), whereas the other musician was described as having worked hard to develop her ability (the “striver”). The profiles were randomly generated, so any potential alignment between objective metrics (e.g.,

Talent 120

Talent Study Metrics Guidelines 120

Harvard Business

MARCH 13, 2018

MGM also developed a communications campaign that reached all employees from all angles. And as a result, the company accomplished a successful internal transformation of its culture and external transformation of its brand as evidenced by positive feedback in employee and customer surveys.

Company 147

Company Training Training Culture 147

Rick Conlow

MAY 17, 2023

The Container Store offers its employees competitive pay and benefits, as well as a strong focus on training and development. TDIndustries offers its employees a comprehensive wellness program, opportunities for professional development, and a strong commitment to community service.

Leadership 112

Leadership Training Training Airlines 112

LSA Global

MAY 30, 2017

Employee engagement surveys are only effective when employees respond. Moreover, you need a high enough Engagement Survey Response Rate in order to collect aggregate, accurate, and actionable data. If you are worried about Engagement Survey Response Rates, you need to do something about it. But what? Allow for Q&A time.

Survey 37

Survey Metrics Data Talent 37

Harvard Business

OCTOBER 3, 2014

An Accenture survey conducted last year found that only one in five companies said that they were “very satisfied” with the returns they’ve received from analytics to date. But the survey also found that only 33% of businesses in the U.S. Identify the right metrics that “move the needle.”

Enterprise 70

Enterprise Metrics Analysis Survey 70

LSA Global

MAY 10, 2021

In a recent McKinsey survey, almost 70% of respondents said that developing the skills of their current staff was the most important method of building talent – even more than hiring. You will know that you are on the right path when all key stakeholders agree about how and where should you invest in developing people.

Talent 69

Talent Training Training Survey 69

Harvard Business

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. To increase diversity at senior executive levels, more must be known about one group in particular: women of color in midlevel leadership, who successfully developed and progressed beyond individual contributor and first-line management.

Management 132

Management Leadership Culture Development 132

Harvard Business

MARCH 21, 2017

As Strategy& reported in its 2015 survey of 1,757 executives, “innovation today is a key driver of organic growth for all companies — regardless of sector or geography.” We know innovation drives corporate growth. GDP growth over the past 30 years. One possible explanation is that R&D has gotten harder.

Company 126

Company Research Industry Engineering 126

Harvard Business

JUNE 28, 2018

We surveyed more than 160,000 workers between November 2017 and April 2018 as part of our PayScale Raise Anatomy study , which resulted in two major findings. ” Instead of relying heavily on performance metrics, ensure that every raise request prompts a look at market data for the given position.

Research 131

Research Data Analysis Marketing 131

Harvard Business

AUGUST 29, 2016

Many companies are busy mapping their customer experience and tracking customer activity across physical stores, call centers, e-commerce sites, and social media, gathering mountains of data from their own surveys, customer tracking systems, loyalty programs, and third-party providers.

Retail 132

Retail Apparel Financial ROI 132

Organizational Talent Consulting

MAY 15, 2023

Evidence from workplace studies on the benefits of character suggests that leaders with high character scores outperform others on company performance metrics. This article provides three practical steps to help you develop your character strengths and pass your next character test. Everyone I know strives for good habits.

Leadership 76

Leadership Journal Development Survey 76

Harvard Business

OCTOBER 9, 2017

The professional development should be engaging and dynamic so that adult learners seek it out because they view it as worthwhile. Perhaps one should be a story of success (what we did well for a patient) and another of a failure (where we must improve). Offer a communications curriculum to clinical and non-clinical staff.

Guidelines 134

Guidelines System Efficiency Meeting 134

Harvard Business

OCTOBER 31, 2017

Doctors are working harder than ever and spending more of their time documenting clinical metrics and measuring patient satisfaction. A survey we recently administered to over 1,000 physicians, along with performance data from athenahealth’s network of medical and revenue cycle records, offers useful guidance.

Survey 71

Survey Leadership Productivity Groups 71

Harvard Business

SEPTEMBER 28, 2016

A recent survey showed that STEM degrees are among the most lucrative for graduates. A usual practice that organizations follow to develop future leaders is using organizational programs. Developing Tomorrow’s Leaders. Developing a skilled team requires the soft skills that build team affiliations. Insight Center.

Talent 70

Talent Metrics Leadership Research 70