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Research: How Top Reviewers Skew Online Ratings

Harvard Business

Researchers used data from IMDb, a leading movie platform, to document this bias, and propose an easy-to-implement algorithm to adjust ratings to better align with external proxies of quality. This means that higher-quality products could paradoxically receive lower average ratings than their less-sophisticated competitors.

Research 229
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Effective Manufacturing Operations Management in 2024

Epicflow

This practice increases supply chain efficiency, makes it cost-effective and responsive to market changes. With fewer defects, you can deliver better-quality products to the market, while the increased efficiency provides more time for research and development to meet changing customer demands. Maintenance management.

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4 Ways to Improve Your Content Marketing

Harvard Business

In the past decade, content marketing has become a widely established practice. Companies have hired writers and Chief Content Officers to run departments, create blogs and other materials, and, in the process, some have assured sales people that content marketing can mean the end of cold calling.

Marketing 138
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Eight Secret Weapons of the Modern Consultant

Steve Shu Consulting

Interpersonal, Facilitation & Leadership Skills – Interpersonal and leadership skills are pretty well-documented in other areas. On facilitation skills, I have seen less documentation on the subject in a concise format. One of my favorite foundational books on leadership is the Leadership Challenge by Kouzes and Posner ( [link] ).

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Your Content Marketing Strategy Doesn’t Have to Be Complicated

Harvard Business

Whether it’s in the latest digital marketing trends or from the keynote at an industry event, we’re constantly being told that “content is king” and that we must “think like a publisher” if we want to stand out online today. If we want more effective content marketing, we have to get smart with strategy.

Marketing 133
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Facilitation Technique: “Painting the Ends of the Spectrum”

Steve Shu Consulting

Here are a couple of examples of “painting the ends of the spectrum”: Trying to hone in on a direction related to strategy – In discussions with a client, framing the discussion by saying something to the effect of, “On the one spectrum, we can focus on simply reviewing the documents to make sure all parties understand.

Sales 247
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The Lockdown Unlocks Real Work

Markovitz Consulting

Elaborately defined, documented, and monitored processes and procedures? The sales, marketing, product, and customer service teams were stuck at the 11th hour (well, the 12th hour, actually) adjusting for the CEO’s violation of structure. Long commutes? Four-hour meetings? Low-value travel? Gone, gone, gone, and gone.