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The authors state that companies adopting business process reengineering are so focused on the future state that they ignore a thorough analysis of the current state. It made the entire process visible and revealed some glaring issues. I hardly know what to say about this argument. Gee, that sounds terrific.
As Andrew Spanyi , the author of four books on process management, put it to us by email: “RPA does not redesign anything. It operates at the task level and not the end-to-end process level.” ” But RPA can be combined with changes in the relevant business process. Why RPA Needs ProcessAnalysis.
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