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7 Employee Comments that Destroy a Team

Rick Conlow

Early in my career, I had a process improvement project that included service managers from various locations. Go here for the complimentary dynamic eBook: Create a High Performance Team. .” These are the naysayers who have every excuse in the book for why the goal cannot be achieved. It would have never happened.

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6 Turnaround Tactics for a Failing Team

Rick Conlow

One large retail company tried for four years to improve their customer experience to no avail. With a change of pace and new strategies that I brought, they made significant gains in four months. With training for multiple process improvement action teams, they won the JD Power Award. A few people were fired as a result.

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6 Turnaround Tactics for a Failing Team

Rick Conlow

One large retail company tried for four years to improve their customer experience to no avail. With a change of pace and new strategies that I brought, they made significant gains in four months. With training for multiple process improvement action teams, they won the JD Power Award. A few people were fired as a result.

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How to Discover and Own Your Consulting Superpower: Interview with Charles Browne

Consulting Matters

And through both of those processes, I served as an Operator, and then also as a Project Manager, and then a Master Black Belt Lead Sig Sigma process improvement black belt. I started with an article, then a five-dollar eBook, and then $199 you know strategy workbook. I want to go in there and solve the problems.