Harvard Business

JANUARY 9, 2025

In 2021, researchers at MIT and McKinsey teamed up to ask more than 100 companies how they were using AI in their operations and to learn what separated the highest-performing companies from the rest. They conducted a similar survey in 2023 to see what had changed. They found that the gap between leading companies and the rest had widened; that the payback-period for AI investments was much shorter; and that leading companies were better at identifying and implementing use cases that delivered p

Company 67

Company McKinsey Survey Operations 67

LSA Global

JANUARY 9, 2025

Mistakes When Designing Core Values Company values often adorn the walls of offices or feature prominently on corporate websites, but turning those words into meaningful team norms can be a significant challenge. Too many companies make mistakes when designing core values. These common mistakes lead to ineffective and watered down platitudes that fail to create the strategically aligned and differentiated behaviors required for values to mean something to the business and the people in the busin

Culture 59

Culture Data Leadership Company 59

Harvard Business

JANUARY 9, 2025

Six actions to take to sustain progress, create profitable growth opportunities, and build a more capable organization.

Development 57

Development Leadership Strategy Strategy 57

MishTalk

JANUARY 9, 2025

The cleanup has not even begun because fires are still uncontained. Let’s discuss costs.

Insurance 50

Insurance Insurance 50

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

Harvard Business

JANUARY 9, 2025

Online platforms from Amazon to Goodreads to IMDb tap into the so-called wisdom of the crowd to rate products and experiences. But recent research suggests that more experienced buyers tend to select better products and therefore expect higher quality, which leads them to rate more stringently. This means that higher-quality products could paradoxically receive lower average ratings than their less-sophisticated competitors.

Research 48

Research Productivity Data Sales 48

Seth Godin Blog

JANUARY 9, 2025

It costs more than you think. Last month, I hit the old stock on the Avery labels in my office cabinet. I had a bunch of things to send out, and off they went. It turns out, who knew, that old labels stop sticking. It’s entirely possible some of my really important packages never got there, but it’s hard to tell. It was certain, though, that the adhesive wasn’t doing its job.

Marketing 33

Marketing Sales Productivity 33

MishTalk

JANUARY 9, 2025

Consumer credit unexpected declined. But what do we make of it?

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MishTalk

JANUARY 9, 2025

Much of the EU is struggling to get defense spending up to 2 percent of GDP. 5 percent of GDP has zero chance. Let’s discuss the math.

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