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Online conversations are famously fraught, which creates challenges for people communicating on online platforms, including those used for workplace collaboration. New research suggests that these platforms might want to consider using generative AI to help cool down heated discussions and prepare employees for difficult conversations. The author discusses research that he and his colleagues have conducted on this topic and discusses the ways in which the community platform Nextdoor has started
Every Wednesday, like clockwork, I gear up to craft my newsletter. This ritual begins with a moment of reflection on the week’s highs and lows, a practice that usually sparks a stream of ideas. Failing that, I dive into my treasure trove of topics saved in Evernote. This method never fails to inspire… until it did. This week, I hit a wall.
Should your company be betting on AI as a growth strategy now? How do you distinguish genuine opportunities from speculative fads and make an informed decision on whether AI is your next big bet? In this article, the authors cover five steps to help your company answer this question. After thoughtful analysis, your decision ultimately boils down to this: Does the current state of AI align with your business strategy?
I love the server or bartender who says, “Would you like your usual drink?” One guy sets up my martini when he sees me parking my car outside. Or when they automatically bring my wife a diet soda refill when the class is two-thirds empty. There are people in many stores waiting to help you, and approach you when you seem like you’re trying to find something.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Despite the potential career benefits of building high-status networks, research has long shown that women face greater obstacles in establishing these networks compared to men. The authors’ research, published in the Academy of Management Journal, not only underscores what we know about the unique challenges women face in building high-status networks; it also offers a strategic roadmap for overcoming these challenges.
A common shortcut to cultural divisiveness is to find the single worst person in a different group and highlight and attack their behavior. By making it clear and obvious that this is what THEY (the plural) want and who THEY are, it’s easy to walk away from a larger we. Their worst troll becomes their mascot. And in a media-fueled culture that thrives on division, this is a convenient shortcut.
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A common shortcut to cultural divisiveness is to find the single worst person in a different group and highlight and attack their behavior. By making it clear and obvious that this is what THEY (the plural) want and who THEY are, it’s easy to walk away from a larger we. Their worst troll becomes their mascot. And in a media-fueled culture that thrives on division, this is a convenient shortcut.
I just received copies of the new reprints of four of my books in the UK: I’m really pleased at how the books have stayed relevant and also delighted at what a good job the publisher did with the reissues. Also, the Italian version of This is Marketing just went back for its 14th printing. You can find all of my books here , and the most recent one is here.
Why did the Bud Light boycott affect the beer brand’s sales when many other boycotts have only marginal or short-term impact? An analysis of sales data confirms that Bud Light suffered a sustained downturn in sales, more pronounced in Republican-leaning counties in the U.S. And it explains several factors that determine how vulnerable a brand is to a boycott.
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