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When work and life are overwhelming, it can be difficult to reclaim a sense of joy at work. Research has shown the benefits of incorporating joy, hope, and optimism into the workplace to combat burnout and improve well-being. The author recommends four strategies to reconnect with joy at work on your toughest days: 1) Find your why: Reconnect with your passion and purpose by aligning your work with what brings you joy, what you are good at, and what the world needs. 2) Embrace a beginner’s minds
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How Stellar CX Can Mitigate Customer Churn In today’s fiercely competitive marketplace, customer loyalty is a precious commodity. But what happens when customers walk away? Customer churn, the rate at […] The post The Customer Experience Advantage appeared first on Office Skills Training.
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