Tue.Oct 01, 2024

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3 Traps on the Way to Becoming a Customer-Centric Company

Harvard Business

Researchers analyzed data from more than 1,000 customer-centricity transformation projects over the past 25 years. They found that only 15% of CEOs and sales teams have a customer-centric strategy. Most run their company or customer relationships based on a product-focused mindset, which puts the onus on finding a market to sell one’s products to, rather than orchestrating growth together with customers.

Company 224
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7 Ways to Find the Easiest Buyers for Your Consulting Services

David A Fields

We all know the reason State Grid—the world’s third largest company—hasn’t engaged your consulting firm. They’re in China and your Chinese vocabulary begins and ends at “bok choy.” Granted, the fact that they’ve never heard of your firm may play a role too. It’s obvious why State Grid hasn’t called you, but why isn’t your … Continued The post 7 Ways to Find the Easiest Buyers for Your Consulting Services appeared first on David A.

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How to Work Through a Professional Identity Crisis

Harvard Business

This meditation exercise can help you face — and overcome — your fear of failure, says Harvard Business School Professor Arthur C. Brooks.

Exercises 216
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From Contacts to Contracts: Use a "Love List" for Solopreneur Success

Successful Independent Consulting

Most solopreneurs find the majority of their work through referrals or repeat business from previous clients. These successful independents are the ones who come to mind when the need for their services arises. As I explain in my book, Succeeding as a Solopreneur , the two keys to making this happen are being memorable and nourishing your network. Using a “love list” is an excellent way to do both because it keeps your name fresh in people’s minds.

Fashion 195
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How Proposed SEC Disclosure Requirements Could Help Workers

Harvard Business

The SEC has an opportunity to increase transparency, efficiency, and fairness in the U.S. labor market.

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How Tribalism Can Actually Strengthen Workplace Culture

Harvard Business

A conversation with Columbia Business School’s Michael Morris on cultural psychology.

Culture 142
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ISM Manufacturing Contracts 6th Month, 22nd Time in 23 Months

MishTalk

Employment fell sharply but production was up. Prices are declining.

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Choosing Passion: A Founder’s Mission to Meet a Need for Obesity Care

Harvard Business

After founding knownwell to support people in need of obesity care, Brooke Boyarsky Pratt must decide how to scale her company.

Meeting 138
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The paradox of brittle

Seth Godin Blog

Optimizing a device or system means squeezing every drop of productivity out of it. In the short-run, optimization works as long as the world stays the same. We can optimize a device to work at capacity. However, something working at capacity blows up if you step on the gas when you need 5% more out of it. It’s brittle. Smart leaders build for resilience instead.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Ep093 Roger Martin

Girard Training Solutions

On today’s Management Development Unlocked, we replay Eric interview with Roger Martin, co-founder and CEO of ThriveMore Brands. ThriveMore is a platform company with franchise brands under its umbrella, including RockBox Fitness and beem® Light Sauna. They also have a nutrition company and are discussing bringing an overseas franchise concept to America.

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Trump vs Frederic Bastiat: Who Is Right About Tariffs?

MishTalk

Previously, I discussed tariffs and the trade deficit. This post is about Trump’s proposal to use tariffs to fund projects.

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