October, 2016

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How Narcissists Steal Your Consulting Business (and What You Need to Learn)

David A Fields

Narcissists. They attract admirers like trick-or-treaters to chocolate. Countless throngs buy their offerings—metaphorically or literally. As consultants, we don’t want to be narcissists; yet, narcissistic competitors can eat your consulting business alive. Narcissistic personalities have been very visible as of late. Many may be what Michael Maccoby calls “productive narcissists,” whose aggressive energy, engaging charm, and relentless self-importance power impressive business success.

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Implementing Behavioral Science Initiatives

Steve Shu Consulting

Applied behavioral science is a relatively new concept within the business community. This short video is part of planned series of videos to increase awareness and improve the implementation of behavioral science initiatives in business. These videos complement material from the book, Inside Nudging: Implementing Behavioral Science Initiatives. This video addresses predominant organization types, implementation elements, and Behavioral GRIT™.

Video 204
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The Top 8 Undergrad Consulting Majors

Management Consulted

As consulting has become more popular (frantically so), we are getting increasing numbers of emails from undergrads – and even high schoolers – begging the question – if you want to break into consulting, what should you major in – and what majors are deal-breakers? Here at MC, we’re always looking for new ways to help you land your dream consulting job.

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The Carrot and the Stick: Understanding What Motivates Employees

Clarity Consultants

What gets people more motivated to work: the carrot (a reward) or the stick (a consequence)? Does one method stand head and shoulders above the other in terms of effectiveness? The answers to these questions depend on how you view your employees. Douglas McGregor at the MIT Sloan School of Management coined his ‘Theory X’ and ‘Theory Y’ in the 1960s to describe the dichotomy of individual characteristics.

Resumes 150
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How Avaya Turned Around Its Customer Ratings

Harvard Business

In 2011 Avaya had a major likability problem, and the according market performance you would expect. Reeling from the growing pains of a $475 million merger with Nortel, the business communications company faced lingering customer disillusionment and falling profits. Avaya’s 2011 Net Promoter Score (NPS) was in the 20s (on a scale of -100 to +100), suggesting that it would have a hard time keeping the customers it had, let alone grow on word of mouth.

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The First Rule of Successful Consulting

David A Fields

Consultants have much to learn from the words of a Harvard medical professor who was addressing his students in 1926. In fact, you might even call if the first rule of successful consulting. Dr. Francis W. Peabody taught before doctors had antibiotics to combat bacterial illnesses (and give rise to superbugs), before hospitals bristled with technology (and a three-day stay cost more than a small house), and before chocolate was known to stave off depression (I have nothing bad to say about choco

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Nudging and Behavioral Architecture

Steve Shu Consulting

Applied behavioral science is a relatively new concept within the business community. This short video is part of planned series of videos to increase awareness and improve the implementation of behavioral science initiatives in business. These videos complement material from the book, Inside Nudging: Implementing Behavioral Science Initiatives. This video addresses the questions, “What is Nudging?

Video 150
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Why Technology Matters

BCG

Article Monday, October 03, 2016. This is the first in a series of articles on technology economics. More than a decade ago, writer Nicholas Carr caused a stir with a Harvard Business Review article titled “IT Doesn’t Matter.” He argued that as costs fall for infrastructural technologies such as computers and the internet, the technologies would—like railroads, electricity, and telephones—become widely available commodities.

Metrics 111
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Ready for Generation "Next"?

Clarity Consultants

Your current team will not be your "forever team." Co-workers, colleagues, and even supervisors come and go with time. It's important to recognize that even though your team might seem mission critical, there will inevitably come a time when you have to dive into the talent pool and select some more eager workers to help you do business. Are you ready to onboard, nurture, and let the next generation of talent drive your success?

Talent 149
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How Microsoft Uses a Growth Mindset to Develop Leaders

Harvard Business

Research shows that managers see far more leadership potential in their employees when their companies adopt a growth mindset — the belief that talent should be developed in everyone, not viewed as a fixed, innate gift that some have and others don’t. But what are those organizations doing to nurture their talent? To explore this question, let’s look at Microsoft, which is deliberately creating a growth-mindset culture and, in that context, rethinking its approach to developmen

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Job Hub: Culture and Jobs at Google

Management Consulted

Today, we highlight tremendous business analyst and post-consulting leadership jobs at Google. Google is a California-based company that many consider to already run the world! With over 70 offices and 30,000 employees around the world, Google has become THE major player in Internet products and services in only 15 years. Enjoy! ———— History & Culture.

Culture 109
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Impress the Heck Out of Consulting Prospects with Instagraphics

David A Fields

How do you endear yourself to your consulting prospect, build trust and credibility, and elevate yourself above internal and external competition in a matter of moments? Instagraphics. I’ll assume you’re familiar with infographics, which are compelling, visual presentations of concepts, processes and so forth. I’ll also assume you’re familiar with the idea of reframing, which is fundamentally changing your prospect’s understanding of himself, his situation, the world around him or his possible a

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How To Socialize Your Crisis Management Plan

Melissa Agnes

I’m often asked how organizations should go about beginning to socialize their crisis management plan throughout the depths of their organization. In other words, how do you begin to get your team familiar and comfortable with the program, their roles and responsibilities? In this week’s #crisisready video , I share my approach to familiarizing and socializing my clients’ crisis preparedness programs with the different members of their team.

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PowerPoint Best Practices for Creating Stellar Presentations

Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.

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The Rewards of an Engaged Female Workforce

BCG

Focus Thursday, October 27, 2016. Employee engagement is a critical indicator of a company’s success. Engaged employees feel a bond with their company, are proud to work there, and take steps to improve the company’s prospects. However, BCG’s latest research shows that some of the world’s biggest and best-known companies have lower engagement than they should among senior-level women.

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Creating a Learning Culture in Your Organization

Clarity Consultants

Pop quiz: Is your organization a culture of learning , or a culture of nonlearning? The answer to this question is likely aligned with how successfully you feel your company is performing at any given time. What is a learning culture? A learning culture is one in which everyone: feels encouraged to expand their knowledge and skill set, can adapt quickly to changing circumstances by learning new methods, and. has opportunities to participate in professional development.

Culture 138
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Talent Matters Even More than People Think

Harvard Business

Marion Barraud for HBR. Why are some people more successful than others? Leaving aside luck, which equates to confessing that we don’t really know, there are really just two explanations: talent and effort. Talent concerns the abilities, skills, and expertise that determine what a person can do. Effort concerns the degree to which the person deploys their talents.

Talent 134
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BTS Group Interviews and Culture

Management Consulted

BTS GROUP INTERVIEWS AND CULTURE. 30 years old and long a mainstay in European consulting, BTS Group has been steadily growing since its inception in 1986. A strategy execution and implementation firm based in Sweden, today the firm counts 59 of the U.S. Fortune 500 and over 30 of the Global Fortune 100 among its clientele. BTS Group specializes in digital technology, leadership development, sales training, and assessments.

Groups 109
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Savings Consultants Are Needed in Today's Market More Than Ever

Savings Consultants are needed in today’s market more than ever. With an increase in expenses, businesses are looking for opportunities to save. Often unknown to businesses are savings in expense reduction, specialized tax savings, specialized savings including medical underpayments, health benefits cost reduction, zero cost processing, and more. Blue Coast Savings, with over 20 years in business, assists Savings Consultants in helping these companies move toward more profitable businesses.

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Consultants: Are You Ever Stuck? Getting in Motion. Staying in Motion.

David A Fields

Consultants who must be in action to win business, deliver value, and build a thriving firm, often find themselves stuck. Stopped. Zippo progress. Has that ever happened to you? If so, read on. If you ever find yourself at a standstill, you may be feeling overwhelmed or uninspired. Worse, even when your enthusiasm burns bright for your highest priorities, you may find yourself procrastinating.

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Does a DDoS Attack Present a Crisis for Your Organization?

Melissa Agnes

The DDoS attack that Dyn, Inc. experienced a couple weeks ago seems to have freaked some people out. But for those who have never put thought into whether or not a DDoS attack is a high-risk scenario for their organization, a little freak out might not be such a bad thing. After all, a big part of implementing a crisis-ready culture involves regularly asking the right crisis-related questions, and taking a proactive approach towards crisis prevention and preparedness.

Video 86
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Lessons from the Frontlines of the Agtech Revolution

BCG

Focus Tuesday, October 25, 2016. Quietly, and to a surprising degree, new technologies are revolutionizing agriculture. A seventh-generation Indiana farmer, Kip Tom, described the farm-level changes this way: “A Midwestern crop farmer has 40 opportunities in his lifetime to produce a crop. If we fail, we risk losing it all. So we typically haven’t wanted to experiment with new ways of farming.

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Hiring L&D Professionals: A Gamified Guide

Clarity Consultants

Molding your company into a learning organiztion has become increasingly important as the value of expert talent rises. Download our gamified guide on hiring L&D professionals and learn: Who needs to be a part of your multiplayer L&D team. How the salaries of your team members stack up against industry averages. The best ways to attrack top talent.

Talent 133
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TOOLS and METHODOLOGIES for developing DECISION SUPPORT PACKAGES

This White Paper targets opportunities for Management to develop proficiency in the Decision Framing and Analyses element of input to Decision, & Risk Analyses for Major Project Funding Decisions.

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How to Manage a Toxic Employee

Harvard Business

There’s that one person on your team — the bad apple who has nothing positive to say, riles up other team members, and makes work life miserable. If you can’t fire him, how do you respond to his behavior? What feedback do you give? How do you mitigate the damage he inflicts? What the Experts Say. There’s a difference between a difficult employee and a toxic one, says Dylan Minor, a visiting assistant professor at Harvard Business School who studies this topic. “I ca

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People over Profit Book Review

Management Consulted

Hi again! Our awesome intern Nate is here to bring you his unbiased review of a very unique book: People over Profit , authored by Dale Partridge. Want to find out what it means to put people over profit? You may already know it, but might not know what’s behind it – so enjoy the write-up! WHY READ IT? People over Profit is an easy and worthwhile read, though it does border a little on the far-fetched.

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Honoring Your Values Is The Key To Success

Women in Consulting

By: Michele Molitor. :: Why are your values so important to job satisfaction? You’ve probably seen the “corporate values” posted on the wall somewhere of the headquarters of an organization, or on their website perhaps. You might actually read them and think to yourself, those are nice. It might even give you a bit of a warm-n-fuzzy feel about the work that company is doing in the world.

Energy 84
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Lessons Learned from a German EMBA

Tom Spencer

This is a guest post from Marguerite Arnold. In the fall of 2015, after spending two years in a small town in the Ruhr Valley starting to learn German (I will appreciate Mark Twain’s perspective on the sprache so much better going forward), I moved to Frankfurt to begin my Executive MBA at the Frankfurt School of Finance and Management. There are many reasons why I chose to obtain my graduate business degree in Germany (and even more specifically in Frankfurt).

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Why You Need to Use Case Studies in Sales and Marketing (and How to Start Now)

Case studies are proof of successful client relations and a verifiable product or service. They persuade buyers by highlighting your customers' experiences with your company and its solution. In sales, case studies are crucial pieces of content that can be tailored to prospects' pain points and used throughout the buyer's journey. In marketing, case studies are versatile assets for generating business, providing reusable elements for ad and social media content, website material, and marketing c

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The Power of Technology Economics

BCG

Report Monday, October 31, 2016. Despite its starring role in business and everyday life, many economists openly question whether technology is visible in traditional economic metrics such as GDP, productivity, and corporate profits. In this report, The Boston Consulting Group shows that, on the contrary, declines in technology investment are followed by startling drops in all these measures of economic growth.

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7 Key Differences Between Managers and Leaders

Clarity Consultants

Many human resources experts say that they are searching for leaders rather than managers these days. Why is that? Aren’t leaders and managers basically the same thing? Not really. In a book excerpted in the Wall Street Journal , Alan Murray explains that while leadership and management often go hand-in-hand, today’s knowledge economy requires the inspiration and purpose-driven vision that can only come from true leaders, not just efficiency-focused managers.

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Like It or Not, You Are Always Leading by Example

Harvard Business

Even the most sophisticated psychometrics and people analytics have yet to make leadership development more science than art. Competence, character, creativity, and charisma remain difficult qualities to quantify, let alone cultivate. Growing effective leaders is challenging work. But maybe we’re measuring the wrong things. When entrepreneurs, innovators, and executives describe the kind of leaders they want to be and/or hire, an unhappy truth invariably emerges: The attributes they so adm

Examples 134