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We live in a world of diversity. It is obvious to almost everyone. For an authentic leader, workplace relationships are free from prejudice and discrimination, and does not include racial slurs or off-colored humor. A respectful leader welcomes the richness of that diversity and always treats all people with esteem and dignity. Unfortunately, bad bosses disregard the need for respectful communication, through their own ignorance or blatant denial of its necessity.
Change management is not just a skill or a process. It is a capability that needs to be designed. . In an earlier post focused on transformation governance , we explored the importance of clearly defined Transformation Office infrastructure , well-resourced design teams , and sustained management attention when making large scale organization change.
The art of attracting and keeping customers is a balancing act, and the pandemic was an anvil thrown onto the scale. The brands that survived the shift in everyday life knew how to not only bring in new customers, but nourish the relationship with empathy and personalization. To better understand this, we need to consider the fundamentals of customer acquisition vs. customer retention.
NASA widely publicized the “seven minutes of terror,” which was the critical phase of the Mars lander mission during which the spacecraft entered the Martian atmosphere and autonomously landed the Discovery rover on the planet’s surface. NASA has nothing on consulting firms. You experience seven minutes of terror every time a subcontractor stands up to … Continued.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Do you want to know how to build effective teams and benefit from conflict? Liane Davey, known as the “Teamwork Doctor,” has worked with 26 Fortune Global 500 companies. She joins Michael Zipursky to share how you can be a valuable asset to your team. Don’t be afraid to tell your clients or colleagues what. Benefit From Conflict And Build Effective Teams With Liane Davey: Podcast #177 is a post from: Consulting Success.
Just in case 2020 wasn’t challenging enough for you, here’s a brilliant example of how to waste time, money, and credibility in 2021. The HR department at a company approached me recently about teaching employees process mapping. This company recognizes the utility of process mapping in continuous improvement and decided that a class would be a good place to start.
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Just in case 2020 wasn’t challenging enough for you, here’s a brilliant example of how to waste time, money, and credibility in 2021. The HR department at a company approached me recently about teaching employees process mapping. This company recognizes the utility of process mapping in continuous improvement and decided that a class would be a good place to start.
Your onboarding process is a fundamental part of your company’s culture. Often, it plays a big role in the first impression your organizations make on new hires, providing the kinds of insights that aren’t available during the hiring process. Failing to meet new hire expectations can be incredibly damaging. Not only are you missing an opportunity to set incoming employees.
As I've been speaking about the Modern Management Made Easy books, people ask these questions: We're pretty good with our agile approach. It's time for performance reviews. How do we reward someone based on individual work when we want teams to work together? What do we do? Can we extend whatever that is to our hiring effort? What does performance management look like when we want to reward people for their collaboration?
Remote working is reframing the perennial question of how consulting firms are organised. For decades, consulting firms have been under pressure to ensure their people worked in clients’ offices, alongside the client’s own staff. There were generally two reasons clients fought for this: Put positively, it created opportunities for the client team to learn from the consultants, equipping them to carry out consulting-type work themselves in the future; put negatively, it was a sign that clients di
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
It isn’t a secret that the world is increasingly becoming digital. Online resources are viewed as convenient and accessible. They are also viewed as cost-effective. When used properly, digital transformation in higher education can broaden the horizons of the masses. However, it also comes with caveats. Namely, its ability to increase educational inequity instead of shrinking it.
Development enables your team members to grow in their role, to feel stretched and supported, and to stay motivated and engaged. One of the main benefits people value in their role is the opportunity to increase and refine their skills. Indeed, one of the main reasons people cite when leaving an organisation is the need for more development [1]. Therefore, developing people should be high on our priorities.
What is Stakeholder Engagement & Why is it Important? Stakeholder engagement is a process that organizations can follow in order to listen to, collaborate with, or inform (or a combination of all three) their existing stakeholders. This process entails identifying, mapping and prioritizing stakeholders to determine the best tactics for effective communication while making the best use of available resources.
Mastering data visualization in PowerPoint will help accelerate your career because it positions you as someone who can present data that drives business decisions forward. think-cell's PowerPoint Best Practices eBook was created specifically for professionals aiming to master the art and science of data-driven storytelling. What’s inside: Practical Insights: Uncover valuable tips for crafting engaging and persuasive presentations.
How can a busy leader incorporate mindfulness into their day? Attention is one critical aspect of mindfulness. Most of our attention is actually involuntary, being pushed and pulled in all directions by the overwhelming number of distractions and anxieties we confront on a daily basis. There are many practices that can give us the gift of a moment of quiet attention.
=mc Director and L&D specialist Yvette Gyles blogs on the pros and cons of appraisals… Tis the season for performance reviews – well, it seems that way to me. But with a global pandemic disrupting our working patterns and processes, I’ve been taking the opportunity to ask charities, non-profits and public sector HR teams if any of them had changed their appraisal processes this year.
As people gain experience, they often want new and different responsibilities. In a typical career ladder ( Part 1 ), they had one direction: up. That often creates a problem: great technical people become insufficient managers. Let's not blame these people—many of them didn't want to become managers However, if people want more responsibility, the career ladder often forces people into management.
Savings Consultants are needed in today’s market more than ever. With an increase in expenses, businesses are looking for opportunities to save. Often unknown to businesses are savings in expense reduction, specialized tax savings, specialized savings including medical underpayments, health benefits cost reduction, zero cost processing, and more. Blue Coast Savings, with over 20 years in business, assists Savings Consultants in helping these companies move toward more profitable businesses.
Books don’t promote authors; authors promote books. An author who writes a book to promote their business needs to shine the spotlight on the book in hopes of gaining buzz.
Apart from the rigorous selection process that consulting firms use to assess their potential candidates, securing a job and thriving within the consulting industry is not easy. The most frequently asked questions that consultants are asked by students include: “what is consulting”, “what do consultants do” and “what are the minimum requirements needed to get into a consulting industry”?
Learn how empowering your employees catalyzes your business. In October of last year I was interviewed by Emma Mills-Sheffield for her blog. We spoke about the challenges that businesses face when they stop growing, which is the subject of my first book, " On the Brink: A Fresh Lens to Take Your Business to New Heights , " that shares seven case studies of clients who had gotten stuck or stalled.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Welcome to the Safe Space – where managers can share their issues, and gain advice from top learning & development consultants. Here at =mc we encourage every participant we meet on our programmes to get in touch if they have specific issues they want to follow up on. From this we hear some common problems, issues, challenges, and worries. In this regular feature we share some of those challenges, and our advice, for dealing with them.
The biggest difference between an internship at a consultancy and a “normal” internship is that, at the end of a consulting internship, if you perform well, you can expect a job offer. Pretty awesome, right? However, whether or not you get an offer depends on various factors. Below, I list three important points of advice that cannot be found in any consulting guidebook.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
Photo courtesy of The Good Men Project. Ah, change.love it or hate it, it's inevitable. It comes whether you like it or not. That's why the best approach is not to resist change and do battle with it, but to find ways to make it your friend. This is the message of a recent article I wrote for The Good Men Project , entitled "Don’t Let Change Be a Stranger; How To Embrace It as Your New Best Friend.
As I’ve progressed further along in my career, the importance of being able to manage upward has become clearer to me. If you think your relationship with your manager is a one-way street with the manager doing all the delegating and you doing all the following, think again. At its core, managing up isn’t just about the way you interact with your supervisor.
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