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Don’t Be Tyrannized by Old Metrics

Harvard Business

Former Walmart.com CEO Carter Cast recalled to me, “Back in the early 2000s there were many things we wanted to accomplish with our online business but had a hard time doing because of the perception that we’d interfere with the well-oiled efficiency of the physical stores. Power by the hour aligns customers and suppliers.

Metrics 70
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The 3 Company Crises Boards Should Watch For

Harvard Business

Another CEO used prodigious management skills to successfully consolidate, grow, and dramatically increase the efficiency of a vertically integrated industrial company. To support a change in strategy from efficiency-driven to innovation-driven growth, the company acquired another company to be its innovation engine.

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