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Improving employee competency and efficiency does result in gains, but they’re less concrete. For example, while a new piece of manufacturing equipment may lead to a 20 percent output speed increase, training employees to use software that streamlines processes may have variable productivity gains across your workforce.
Just take a look at the pandemic, for example. The more training you offer, the more efficient and effective employees are in a role. Retaining existing employees is far more cost-efficient than hiring and training new talent. Learning new skills and competencies is the bread and butter of a learning and development program.
On the contrary, clarity about where the buck stops is one of the most critical enablers of efficient teamwork. Working with old hands before you forge a project of your own helps you pick up the routines, processes, and tools that make collaboration efficient. But collaboration is not consensus.
Selvesware will deliver actionable, data-driven insight and advice on what to say, when to speak up, and with whom to network, for example, suggesting bespoke options for better communication, collaboration, and facilitation. Consider, for example, the obsessive get-it-done-now! Insight Center. Putting Data to Work.
However, larger businesses often face challenges that hinder the efficacy and efficiency of their governance systems, impeding their ability to adapt, innovate, and thrive. This is the realm of efficient and effective governance, characterized by fresh perspectives, unwavering resilience, and a commitment to excellence.
There was, for example, no grants-management office even though we were expected to rapidly expend $3 billion in infrastructure grants and contracts to prepare the nation for meaningful use. Though the implementation of the HITECH Act seemed superficially like a technology project, I gradually came to realize that it was much more than that.
For example, if your CSF is improving service quality, you might use KPIs like average resolution time, first-time fix rate, or customer satisfaction scores to understand how you’re performing in this area. Agility Evolution Agile transformation represents an ongoing effort to improve efficiency and effectiveness of the organization.
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