Efficiency Interviews Process Improvement 
Harvard Business
OCTOBER 9, 2023
The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements — all of which lead to value realization.
Harvard Business
JUNE 13, 2018
At a leading global logistics company, for example, the business rules in a claims process suggested that decisions on tolerances for refunds required the judgment of a manager. But when interviewed, the manager was able to clearly articulate rules of thumb he followed, which could be defined as rules for the RPA process to follow.
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Markovitz Consulting
MAY 1, 2019
Conversely, companies that adopt an incremental improvement approach tend to spend too much time on analyzing the “as-is.” In addition, their current process analysis is frequently based on interviews and sticky notes, which executives sometimes regard as overly subjective and treat with justifiable skepticism.
Harvard Business
NOVEMBER 22, 2017
Toward that end, policymakers have introduced value-based payment models that reward quality and efficiency, in contrast with the traditional fee-for-service model, which incentivizes volume. who specializes in Lean, notes that only about 30% of Lean quality-improvement projects see results sustained beyond three years.
Asamby Consulting
MARCH 17, 2023
Organizational development (OD) is a process aimed at improving the effectiveness and efficiency of an organization. It involves developing and implementing strategies to improve the overall performance of the organization, including its people, processes, and systems. What is Organizational Development?
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