LSA Global

JULY 1, 2024

While the specific strategy success metrics vary across different industries and different strategies, metrics tend to fall into four overall buckets: Financial, Customer, Employee, and Other. Here is a list of the top thirteen metrics that CEOs should measure for strategic success.

Metrics 68

Metrics Cash Flow Talent Financial 68

LSA Global

JUNE 3, 2024

Top 10 Steps to Better Design Strategy Success Metrics Workplace metrics impact workplace behaviors and performance. Designing the right strategy success metrics can mean the difference between a leadership team collectively steering toward its strategic targets and veering off course. Makes sense right?

Metrics 68

Metrics Strategy& Strategy Strategy 68

Harvard Business

APRIL 13, 2017

Another example I often give concerns the use of fuel- and carbon-efficient flight practices in the airline industry. All four groups increased their implementation of fuel-efficient behaviors. The intervention, it appears, encourages a new habit, as fuel efficiency measures remained in use after the study ended. The result?

Airlines 189

Airlines Efficiency Study Operations 189

Johanna Rothman

JUNE 4, 2024

Choose a Role That Fits Your Situation You might have heard of situational leadership. What if it's most efficient to do the work for a person or a team? Reducing management delays and increasing management throughput allows everyone to be efficient and effective. Individual efficiency is a red herring. Want to read more?

Efficiency 63

Efficiency Management How To Metrics 63

Chad Barr

JANUARY 29, 2025

” The responses revealed not just a list of powerful tools, but a roadmap for accelerating growth and thought leadership in any industry. “Provide coaching questions to help a client struggling with [specific challenge] related to [leadership, business growth, mindset, productivity, etc.].”

Methodologies 52

Methodologies Exercises Metrics Tools 52

Johanna Rothman

DECEMBER 6, 2023

Flow Efficiency In How Centralization Decisions Create Friction, Increase Cycle Time, and Cost Money, Part 1, I discussed how removing support staff for departments and managers created longer cycle times. Now, it's time for Economies of Scale and how that ties into resource efficiency thinking. Ignorance of the flow metrics.

Metrics 63

Metrics How To Efficiency Resources 63

Epicflow

JUNE 17, 2022

Efficient product portfolio management allows a company to be agile and respond to arising market demands. Every product in the portfolio should be evaluated with the help of one of the product success metrics. Uncertainty poses another threat to efficient product portfolio management. .

Productivity 245

Productivity Management Resources Software 245

Harvard Business

NOVEMBER 29, 2018

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

System 130

System Healthcare Metrics Report 130

Harvard Business

NOVEMBER 23, 2017

To do this, we examined how 49 enterprise leadership teams spend their time and also looked at their perceived effectiveness on critical behaviors of a senior team. That time is spent establishing financial and operational metrics, aligning goals with overarching strategy, allocating resources, and reviewing key metrics.

Strategy& 134

Strategy& Strategy Strategy Enterprise 134

Johanna Rothman

MARCH 28, 2023

That's a classic example of resource-efficiency thinking. Since I now know about flow efficiency, I might do this differently if I was still a manager inside an organization. Managers can check on that needing help business with flow metrics. But you can use flow metrics to know when people have too much WIP.

Leadership 65

Leadership How To Metrics Efficiency 65

Harvard Business

SEPTEMBER 19, 2018

CEOs have shown leadership in presenting these long-term plans; however, to date, we have not had evidence on the capital market consequences that the presentation of a long-term plan may have. By contrast, forward-looking metrics were rarely provided for issues underlying the corporate governance theme.

Metrics 125

Metrics Financial Marketing Trends 125

Harvard Business

SEPTEMBER 11, 2017

Don’t optimize for efficiency. Don’t obsess over metrics like inquiry volume or time to close tickets. Set up post-interaction NPS so you can tell if someone is still upset even after an issue is “solved,” start tracking the volume and quality of requests coming in along with metrics relating to revenue (i.e.,

Metrics 131

Metrics Engineering Efficiency Operations 131

Harvard Business

DECEMBER 20, 2018

The EVP of sales liked the easy-access dashboard to report on metrics and the forecast. Broadcast this message loud and clear from the CEO and sales leadership. ” If the sales team recognizes the value of this tool, you’ll get all the metric and forecast information you desire. It’s sales management.

Sales 132

Sales How To Metrics Tools 132

Management Consulted

JUNE 11, 2017

However, in general, your undergrad clubs and experiences can be an efficient way to show you are well-rounded and possess intellectual curiosity, especially if you have been in one industry (or academic field) for long. Tip : Be sure to include metrics wherever possible! How much money did you raise? How many people did you lead?

Resumes 124

Resumes Consulting Interviews Leadership 124

Harvard Business

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects. Metrics emphasized speed. We rebuilt performance metrics to track impact, not to apply pressure.

Metrics 134

Metrics Engineering Operations Sales 134

Harvard Business

OCTOBER 27, 2017

They are often the first to recognize and raise up areas of improvement, and it’s important that leadership is ready to listen. Leadership must ensure these team members feel empowered and understand their role in helping the company achieve its long-term sustainability goals.

Company 134

Company Strategy& Strategy Strategy 134

Harvard Business

MAY 31, 2017

The financial health of the organization was the most important metric for management and governance to follow. Two years later, the follow-up IOM report, “Crossing the Quality Chasm,” reviewed other types of disappointing quality, including gaps in efficiency, effectiveness, timeliness, and patient-centeredness.

Comparison 134

Comparison Financial Report Data 134

Effective Managers

JUNE 9, 2021

the outcome measures, which are culture, performance metrics and ultimately profit, the people measures – how well we use our people to execute our strategy and achieve our outcomes. Managerial Leadership. As a result, managers do not focus on their managerial leadership work. Hence the term – managerial leadership.

Consulting 130

Consulting Enterprise Industry Management 130

Epicflow

JANUARY 30, 2024

In a nutshell, AI automates repetitive tasks and makes predictions thereby increasing efficiency, streamlining the workflow, and improving decision-making. Forecasting and decision-making Thanks to predictive analytics, PM tools analyze historical data along with current project metrics to predict how the project environment will change.

Trends 130

Trends Management Emotional Intelligence Software 130

Tom Spencer

DECEMBER 3, 2021

Having a filter to deal with these decisions can increase our awareness of the decision making process, and allow us to make decisions more efficiently and effectively. You should establish metrics that are specific to the scenario, aligned with your goals, and easy to understand or calculate. What is a decision filter?

Resumes 88

Resumes Metrics Leadership Sales 88

Harvard Business

MAY 8, 2018

Our research , which focused on CEO succession in the American health care system, examined the impact of CEO succession on productivity and efficiency. The result of frontier analysis is an index for each firm describing its efficiency at transforming inputs into outputs relative to the best performers operating at comparable scale.

Study 71

Study Productivity Efficiency Analysis 71

Harvard Business

AUGUST 24, 2016

For most organizations, it’s calibrated to drive sales, which means sales conversions are the primary metric it follows. Relationships aren’t numbers, though, and CRM isn’t an efficiency tool. In my experience, relationship leadership boils down to three essential components.

Metrics 70

Metrics Software Sales Tools 70

Strategic Planning and Management Insights

MARCH 6, 2023

This requires effective communication and collaboration across all levels of the organization, from your senior leadership team to front-line workers. However, it's crucial to have a consistent and efficient method for tracking progress. Are you having a strategy meeting soon? Get our free 2-Day strategic planning agenda.

Report 96

Report Data Strategy& Strategy 96

Harvard Business

DECEMBER 18, 2017

The promise of today’s breakthroughs is not just efficiency – it’s unleashing value creation and capture in a time of mounting performance pressure. Optimized for efficiency rather than discovery and experimentation, their innovation and growth will stall. Rethink your efficiency conversations.

Balance Sheet 71

Balance Sheet Efficiency Financial Agile 71

LSA Global

MARCH 17, 2025

The Top 10 Sales Management Skills to Master to Drive Sales Performance Here are the top sales management skills to master for sustained sales growth and leadership effectiveness. Effective sales leadership involves setting a clear sales strategy , creating a sales-driven culture , motivating sales team members, and leading by example.

Sales 48

Sales Management Talent Metrics 48

Harvard Business

APRIL 20, 2016

I’ll use the example of a leadership team of a manufacturing plant to demonstrate the process. The manufacturing leadership team would emphasize issues that cut across the plant and parse out topics that can be addressed by individuals or subgroups of the team. First, define the work of the team. Fifth, plan for overflow.

Meeting 70

Meeting Operations Efficiency Leadership 70

Granite Leadership Strategies

AUGUST 14, 2023

Based on the various degrees of technical, management, performance risks, contract type, capital investments, and cost efficiencies you can assign a value and weighting of the factors. Performance metrics are critical to knowing what your profitability is and how you are accomplishing the project goals against what you thought you would do.

Guidelines 52

Guidelines Government Analysis Metrics 52

Harvard Business

AUGUST 3, 2018

The level and trend of a company’s top-line metric is an advance indicator of the success of its business model. When multiple players compete for the same space, revenues indicate the progress towards achieving market leadership that creates the dominant protocol for industry partners, suppliers, and customers.

Financial 70

Financial Report Company Metrics 70

Kates Kesler

JULY 17, 2016

. • Key contact may not be the real client; spin and churn due to working at the wrong level or in the wrong place. • Project becomes HR or consultant work versus a leadership initiative. • Implementation undermined. 7. . • New conflicts around allocations, chargebacks, and decision rights. 9.

Metrics 50

Metrics Enterprise Resources Efficiency 50

LSA Global

JANUARY 27, 2025

McKinsey research found that high performing teams can lead to a 30% increase in efficiency. We know from change management simulation data that successful teams are built on a foundation of clearly defined roles that ensure efficiency, accountability, and collaboration. 27% more effective. 25% higher performing. Are You a Real Team?

How To 60

How To Talent Agile Efficiency 60

Harvard Business

MAY 5, 2016

” That clean-sheet perspective emboldened Intel’s leadership to abandon memory and focus on microprocessors. Preemptive self-disruption is becoming a new normal for the serious leadership. That process was quickly fixed — and illuminated the pathology of valuing productivity metrics divorced from UX.

Enterprise 70

Enterprise Metrics Retail Productivity 70

LSA Global

FEBRUARY 13, 2019

Effective Leadership Decision Making. Leadership teams and organizations that can follow clear, structured, and healthy decision-making strategies move more surely and swiftly in the direction that makes the most sense. Three Leadership Decision Making Categories. High Stakes Leadership Decision Making.

Leadership 28

Leadership How To McKinsey Metrics 28

Harvard Business

NOVEMBER 23, 2016

We also had open questions in our surveys to give people an opportunity to express their concerns related to leadership, operations, compensation, and staffing. Each of these teams went through the same team development program as my senior leadership team. The feedback could be tough at times.

How To 70

How To Healthcare Operations Leadership 70

PM Alliance

JULY 14, 2023

Timely data can give your team an edge on controlling costs by ensuring that resources are used efficiently. With data on how thought leadership is evolving, your team can partner with providers that have already developed processes to avoid wasteful or redundant activities. What’s the latest insight into best practices?

Data 63

Data Management Transportation Resources 63

Harvard Business

MARCH 28, 2017

Organizations can now engage with customers and employees like never before, and the virtual environment holds the potential to drive operational efficiencies, save time and money, and open the exploration of new commercial avenues. This age is ripe with opportunity. Discipline and Focus.

Agile 70

Agile Talent Data Efficiency 70

Harvard Business

JUNE 1, 2016

Real digital transformation requires transformation at a deeper level—transformation of the leadership team’s core beliefs. Consider your guiding principles, time and capital allocation patterns, and the key metrics that you track. Changes at the surface create small, local differences.

Industry 70

Industry Metrics Transportation Strategy 70

Harvard Business

OCTOBER 8, 2018

We need a metric for humanity to evaluate the human capacity and connection among caregivers and patients. The National Taskforce for Humanity in Healthcare, of which I am a founding member, is piloting a system of metrics for well-being developed by J. Develop metrics around technology deployments that are noted above.

Metrics 70

Metrics System Healthcare Culture 70