Tom Spencer

JUNE 9, 2023

In the digital age, businesses are constantly seeking innovative ways to gain a competitive edge and streamline their operations. From enhancing customer experiences to optimizing decision-making processes, AI is reshaping the way businesses operate and opening up new possibilities for growth.

Data 147

Data Operations Efficiency System 147

Chad Barr

JANUARY 8, 2025

” This is not just a tech milestone—it’s a harbinger of a seismic shift in how businesses operate, innovate, and grow. Create social media posts, edit videos, or even generate ideas for content that aligns with current trends and audience preferences.

Trends 52

Trends eBook Training Training 52

Clarity Consultants

JANUARY 22, 2024

Artificial intelligence (AI) is revolutionizing how many companies operate and handle various tasks. Instructional Design Consultants Use AI-Driven Tools to Evaluate Learner Progress Instructional design consulting firms that use AI often harness the technology to support the effective and efficient evaluation of learner progress.

Tools 297

Tools Consulting Course Company 297

Harvard Business

APRIL 28, 2017

In the fictional world of the video game Watch Dogs , you can play a hacktivist who takes over the central operating system of a futuristic, hyper-connected Chicago. On April 8, hackers set off 156 emergency sirens in Dallas, Texas , disrupting residents and overwhelming 911 operators throughout the day. An estimated 2.3

System 129

System Operations Data Accenture 129

Harvard Business

MAY 3, 2016

Although machine-reengineering is new, companies are already seeing striking results with it, particularly in boosts to speed and efficiency. Previewing video. Clarifai, based in New York City, uses machine learning to find people, objects, or scenes in videos in far less time than a person can. In one demonstration, a 3.5-minute

Efficiency 70

Efficiency Company Data Engineering 70

Harvard Business

JUNE 22, 2018

It’s efficient. You can drive efficiency by using inside sales. Often, the work required to support and retain customers can be performed remotely using video and text chat. Along with the benefits, a two-sales-role model creates some stresses and challenges that must be managed for the model to operate successfully.

Sales 143

Sales Guidelines Efficiency Software 143

Harvard Business

OCTOBER 10, 2017

In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects. We made a number of operational changes to the call center.

Metrics 137

Metrics Engineering Operations Sales 137

Harvard Business

MAY 2, 2017

” Related Video. See More Videos > See More Videos > We’ve found in our research that clarifying what collaboration is (and what it isn’t) and gaining firsthand experience with one or more collaborative projects is the only way to combat these common apprehensions. Generosity burnout, explained.

How To 134

How To Video Technology Implementation Survey 134

Harvard Business

FEBRUARY 27, 2018

To perform at the highest levels, remote teams have to find new and better ways to operate. First, consider that there are three kinds of distance in remote collaboration: physical (place and time), operational (team size, bandwidth and skill levels) and affinity (values, trust, and interdependency).

How To 195

How To Conference Groups Operations 195

Harvard Business

APRIL 14, 2017

By the time he left Amazon in 2013, his group had grown from 35 to more than 1,000 people who used machine learning to make Amazon more operationally efficient and effective. Related Video. Over the same time period, the company saw a 10-fold increase in revenue. Disclosure: Microsoft is a TCS client.).

Company 179

Company Survey Finance Engineering 179

Harvard Business

FEBRUARY 22, 2017

The effect of options like company websites, discussion boards, YouTube videos, and so on is that they siphon off the low-complexity issues. Related Video. See More Videos > See More Videos > Despite these obvious problems with AHT, managers are reluctant to eliminate the metric from rep scorecards.

Metrics 130

Metrics Video Fashion Report 130

Harvard Business

APRIL 17, 2017

Related Video. See More Videos > See More Videos > In order to understand how firms have systematically enhanced trust in applied AI, my colleagues Monika Hengstler and Selina Duelli and I conducted nine case studies in the transportation and medical device industries. Could Liberate 50% of Managers' Time.

Case Interview 128

Case Interview Transportation Healthcare System 128

Consultant Ninja

JULY 27, 2009

Structural Driver: The organizations in the health care system operate inefficient operational structures. I fail to see the logic that the government will be more efficient at building operational structures than the private sector. Question: In the Obama plan, which one of these three cost drivers is getting reversed?

Consulting 113

Consulting Insurance Insurance Oliver Wyman 113

Harvard Business

OCTOBER 6, 2016

To help them in their new roles, companies spend almost $14 billion a year on courses, books, videos, coaches, tests, and executive education programs — and such spending rose 10% last year. And fifth, while these companies do have leadership “programs,” they are embedded in the business, and HR does not operate alone.

Leadership 137

Leadership Deloitte Culture Pharmaceuticals 137

Harvard Business

MAY 1, 2017

Related Video. See More Videos > See More Videos > To elaborate, a company’s intrinsic equity value reflects the long-term cash flows that shareholders expect to receive over time, discounted at the appropriate risk-adjusted cost of equity capital. The Refresher: Net Present Value.

Cash Flow 137

Cash Flow Financial Balance Sheet Bain 137

Harvard Business

OCTOBER 1, 2018

Related Video. See More Videos > See More Videos > Blockchain’s properties — transparency, immutability, and security — make it reliable and trustworthy for applications such as supply chain management, smart contracts, financial reporting, the Internet of Things, the management of private (e.g.,

Marketing 130

Marketing Advertising Media Video 130

Harvard Business

JUNE 2, 2017

Related Video. See More Videos > See More Videos > Consider how the dynamics of demand are changing. Technology is enabling people to use energy more efficiently in their homes, offices, and factories. Productivity-enhancing technology is already being deployed in mining operations around the world.

Resources 74

Resources Industry Energy Efficiency 74

Harvard Business

MAY 22, 2018

Its hierarchical authority, specialized division of labor, and standard operating procedures enabled companies to grow far larger than they had ever been. The German sociologist Max Weber famously praised bureaucracy’s rationality and efficiencies. I watched videos and took certification courses.

Agile 138

Agile Energy Retail Case Interview 138

Tom Spencer

AUGUST 2, 2024

This is especially true for Generative Artificial Intelligence (Gen AI), the deep-learning tech that can generate human-like text, images, videos, and audio. Gen AI’s impact spans all banking functions, especially in operations and decision-making. It can even synthesize data for training other AI models.

Banking 88

Banking Data Trends Analysis 88

Harvard Business

AUGUST 28, 2017

And AI success stories are becoming more numerous and diverse, from Amazon reaping operational efficiencies using its AI-powered Kiva warehouse robots, to GE keeping its industrial equipment running by leveraging AI for predictive maintenance. Make no mistake: The next digital frontier is here, and it’s AI.

Survey 143

Survey Tools Industry Automotive 143

Consulting Success

OCTOBER 2, 2017

He started out as a MBA/chemical engineer with years of experience in the design field and great success in operations, but decided that his talents and passions could truly be put to use when he pursued his dream of helping companies achieve success. He knows how to critically evaluate a program to make it more efficient and streamlined.

Consulting 164

Consulting How To Company Chemicals 164

Tom Spencer

JUNE 2, 2018

The massive benefits seen in Australia from the development of digital technology include increased living standards, shrinking distances through telecommunications, improved efficiency for businesses and government, as well as a larger workforce. These systems can broaden operational efficiencies and improve public and road safety.

Industry 74

Industry Transportation Telecommunications Wireless 74

Harvard Business

JUNE 19, 2017

While initially designed to improve the responsiveness of software development teams, more recently agile has become the default team-based operational model for companies big and small, across industries and sectors, with the promise of a substantial and sustained spike in team productivity and efficiency. Related Video.

Agile 74

Agile Software Case Interview Interviews 74

CaseInterview.com

DECEMBER 20, 2020

In the book The Checklist Manifesto by surgeon Atul Gawande (one of my favorite books on building scalable operations), the author discusses the errors that occur in surgery. The two errors that stick out most in my mind are: Operating on the wrong part of the patient (e.g., I was shocked at the types of errors that occur in surgery.

Case Interview 105

Case Interview Interviews Resources Policies 105

Harvard Business

APRIL 14, 2016

Facebook’s chief operating officer, Sheryl Sandberg, called Netflix’s now-legendary culture deck “one of the most important documents ever to come out of Silicon Valley.” We also ask applicants to record themselves answering some questions in a few short videos that add up to a total of 10-15 minutes.

Culture 70

Culture Recruitment Recruiting Video 70

Harvard Business

MAY 11, 2017

Related Video. See More Videos > See More Videos > It’s not that superstar firms pay lower wages; in fact, on average, big firms usually pay more. Microsoft became a near-monopolist in operating systems through innovation and good decisions, but then strove to keep entrants like Netscape out of the market.

Research 78

Research Video Data Industry 78

Harvard Business

OCTOBER 12, 2018

By 2017 it was operating in over 190 countries, and today close to 73 million of its some 130 million subscribers are outside the U.S. In France and India, for example, homegrown leaders offer local-language video content, thus depriving Netflix of first-mover advantage. Fernando Trabanco Fotografía/Getty Images.

Operations 70

Operations Marketing Examples Company 70

Harvard Business

OCTOBER 12, 2018

It operates in over 190 countries, and close to 73 million of its some 130 million subscribers are outside the U.S. In France and India, for example, homegrown leaders offer local-language video content, thus depriving Netflix of first-mover advantage. Fernando Trabanco Fotografía/Getty Images.

Operations 70

Operations Marketing Examples Company 70

Tom Spencer

APRIL 1, 2022

These include offsetting greenhouse gas production by purchasing carbon credits, investing in more efficient gas turbine engines, using sustainable aviation fuel, and manufacturing with novel materials and 3D printing methods. Companies such as GE Aviation and Safran are working on improving engine efficiency in order to reduce emissions.

Trends 88

Trends Engineering Travel Airlines 88

Tom Spencer

JUNE 16, 2018

Taking Uber as an example, the company first identified expensive taxi/limo fares (problem) and aimed to use a GPS enabled smart phone app to connect drivers with riders more efficiently (solution). Engagement : Systems that analyze unstructured text, image, and video data to offer customized solutions (e.g.

Banking 84

Banking Financial Transportation Data 84

Harvard Business

DECEMBER 4, 2018

But investing in an internal communications strategy that leverages mobile app technology can play an integral role in reaching employees, connecting strategy with operations and helping companies thrive, according to new research by Staffbase. Enabling Middle Management Communication Improves Work.

Research 70

Research Operations Survey ROI 70

Harmonious Workplaces

DECEMBER 5, 2023

Compilation videos of holiday decorating fails. Efficiency in Recruitment Processes: During the holiday season, if the competition follows the pack and pulls back its efforts to recruit or move full-steam ahead on layoffs, your job postings could stand out more and attract a higher quantity of high-quality applicants.

Recruitment 96

Recruitment Recruiting Talent Case Interview 96

MishTalk

NOVEMBER 25, 2013

A European Commission review of the “safe harbour” pact that allows US technology groups such as Google, Facebook and Microsoft to operate in Europe without EU oversight will conclude that Washington has improperly forced US companies to hand over European customers’ data. seeks US expansion.

Data 77

Data Transportation Operations Company 77

Harvard Business

MARCH 31, 2017

The most important concepts to grasp are “how to measure profitability, EBITDA, operating income, revenue, and operating expenses,” he says. Related Video. See More Videos > See More Videos > Tackle the balance sheet. The Refresher: Net Present Value. “They’re not hard to calculate.

Finance 70

Finance Balance Sheet How To Metrics 70

MishTalk

JUNE 23, 2014

Moreover, driverless truck convoys will be safer and more fuel efficient than human-driven trucks. " Moreover, driverless truck convoys will be safer and more fuel efficient than human-driven trucks. " Self-driving trucks before the end of this decade used to seem like a remote possibility. It now seems very likely, if not a given.

Transportation 78

Transportation Guidelines Engineering Wireless 78

Harvard Business

NOVEMBER 9, 2017

That’s why, after years of operating without support staff (it’s been just me and my COO), I’ve recently hired a 24-year-old, Morgan, and given him the title of Director of Execution and Evolution. And I’m teaching him what it takes to build and run a business — from finances to operations to projections.

Sales 74

Sales Course Tools Trends 74

Brimstone Consulting

DECEMBER 15, 2020

To take advantage of this opportunity place focus on building agility, aligning the organization, operating as a team of teams, and developing your people. Resilient organizations, ones that excel at change, operate as a team of teams. Build Agility. Breweries pivoted to making hand sanitizers. Take the example of V12.

Leadership 62

Leadership Agile Operations Survey 62