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These, it turns out, are what one of us (Dan) has described as core emotionalintelligence competencies. This connection with emotionalintelligence was underscored in the interviews Matt conducted with the study participants themselves. But the improvements themselves were in the realm of emotionalintelligence.
In essence, two key emotionalintelligence competencies, self-awareness and empathy, had disappeared from his tool kit. While they seem to have learned emotionalintelligence along the way, it’s often fairly superficial. Is it family, health, well-being, happiness at work and in life, ethics?
People harboring this fear are extremely focused on rules, ethics, standards, and “right vs. wrong.” One useful exercise she did was to walk through museums and identify paintings that she liked and why, without asking anyone else’s opinion. They are: Fear of being wrong.
If you are facing hurtful rumors at work, you’ll need to use skills of emotionalintelligence to avoid making the situation any worse – and ideally, to make the situation better. 1) Regulate your negative emotions. Give yourself time to cool off. 2) Expand your perspective. 4) De-identify from the situation.
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