Emotional Intelligence Management Real Estate 
Harvard Business
JANUARY 12, 2017
Gemma’s manager enjoys dealing with her, as she rarely complains about anything, is reliable and dependable, and shows great levels of organizational citizenship. Furthermore, Gemma’s personality also means that she is generally engaged at work, even when her boss is not doing a great job at managing her.
Harvard Business
APRIL 4, 2018
In the first study, 31 leaders and 72 direct reports from a real estate organization completed a survey at the end of each workday for 10 days. Our research also encourages organizations to implement training programs to help managers improve their leadership and interpersonal skills and curb abusive behavior in the first place.
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