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The Kinds of Data Scientist

Harvard Business

The other creates output for machines to consume like models, training data, and algorithms. These data scientists design, define, and implement metrics, run and interpret experiments, create dashboards, draw causal inferences, and generate recommendations from modeling and measurement. They are decision scientists. What is the output?

Data 132
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There Are Two Types of Performance — but Most Organizations Only Focus on One

Harvard Business

Every step of the process was measured, and real-time metrics were easily accessible. Workers were carefully trained to follow processes exactly as they were laid out. Metrics emphasized speed. Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers.

Metrics 135
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Scaling Customer Service as Your Startup Grows

Harvard Business

Don’t obsess over metrics like inquiry volume or time to close tickets. Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. What not to do. Don’t optimize for efficiency. What to do.

Metrics 132
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Uber and Other Tech Companies Could Make Simple Changes to Avoid Driving Away Their Female Engineers

Harvard Business

On February 19 former Uber employee Susan Fowler wrote an explosive blog post describing her time as an engineer at Uber. And it’s important to note that it isn’t only Uber that (allegedly) has a problem retaining and supporting female engineers. Her essay has received nationwide attention — and alarm.

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How a U.S. Health Care System Uses 15-Minute Huddles to Keep 23 Hospitals Aligned

Harvard Business

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

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Top 15 Portfolio Management Tools for Your Business in 2025

Epicflow

These tools offer features for tracking performance metrics, managing resources, and ensuring alignment with strategic priorities. Renowned for its robust capabilities, Primavera is tailored for industries like construction, engineering, manufacturing, and government, where precision, scalability, and risk management are critical.

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Make “Fairness by Design” Part of Machine Learning

Harvard Business

” A chatbot trained using Twitter was shut down after only a single day because of its obscene and inflammatory tweets. Machine learning models used in a popular search engine struggle to differentiate human images from those of gorillas , and show female searchers ads for lower paying jobs relative to male users.

Data 123