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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

Often, there are also built-in checkpoints for processes previously performed by human workers that are no longer needed with RPA — because, at least after any initial kinks are resolved, RPA doesn’t generally make mistakes and therefore doesn’t require checking. Examples of RPA and Process Improvement.

Company 137
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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

Change managers can also look beyond the confines of the enterprise for insight about the impact of change programs. We are now starting to apply these techniques to understand the external impact of change efforts, and it’s a simple leap to extend these techniques within the enterprise.