Harvard Business

DECEMBER 23, 2016

A few years ago, I was teaching a two-day program about ethics in India for entrepreneurs and business faculty who taught entrepreneurship. My aim was to take a new approach to values-driven leadership development, one that was a stark departure from the way companies and educators had been teaching business ethics.

Ethics 70

Ethics Culture Education Operations 70

Tom Spencer

JULY 28, 2023

Consulting firms play a crucial role in guiding businesses through the integration of AI-powered renewables into their operations. Consulting Services to Facilitate AI-Powered Clean Tech Consulting firms specializing in clean tech can offer invaluable support to companies aiming to integrate AI-powered renewables into their operations.

Operations 78

Operations Energy Data System 78

Harvard Business

DECEMBER 12, 2018

At the same time, the need to win can blind us to ethical considerations. In one study, we asked 164 MBA students to read a hypothetical scenario (based on a true story) about an investment banker facing an ethical dilemma, and to estimate the likelihood that this banker would indulge in unethical behavior. Further Studies.

Ethics 133

Ethics Comparison Banking Study 133

Tom Spencer

JUNE 9, 2023

In the digital age, businesses are constantly seeking innovative ways to gain a competitive edge and streamline their operations. From enhancing customer experiences to optimizing decision-making processes, AI is reshaping the way businesses operate and opening up new possibilities for growth.

Data 147

Data Operations Efficiency System 147

Harvard Business

NOVEMBER 28, 2018

That’s because — like algorithms — companies’ internal operations appear as “black boxes” to those on the outside. Requiring managers to report periodically on their operations provides a check on that advantage. Indeed, some forward thinking regulators are beginning to explore this possibility.

Ethics 132

Ethics Data System Report 132

Harvard Business

FEBRUARY 5, 2018

Practically every organization today has a set of core values that ideally function as the “operating instructions” of the company. 90% of them reference ethical behavior or use the word “integrity,” 88% mention commitment to customers, and 76% cite teamwork and trust. CSA Images/Getty Images.

Ethics 135

Ethics B2C B2B Company 135

Harvard Business

NOVEMBER 16, 2018

He provides an example: “What we normally run into is in customs. He offers an example of how to present this: “Our normal expected return in a particular region is 18-24 months, and we believe that is attainable, but we’re projecting 24-36 months to achieve those objectives in a way that is sustainable and ethical.”

Management 130

Management Ethics Government Sales 130

Management Consulted

AUGUST 1, 2013

After building a successful model in financial services, Oliver Wyman expanded to offer pure strategy consulting services to non-financial services groups and now has 2 internal divisions that operate relatively independently. Strategic Information Technology and Operations. Oliver Wyman became own firm again. Mercer buys Oliver Wyman.

Oliver Wyman 201

Oliver Wyman Interviews Mercer NERA Economic Consulting 201

Tom Spencer

AUGUST 15, 2013

Your employer operates with the express aim of benefiting members of the community and reinvests all profits to further its social aims. In Canada, for example, these institutions now contribute 8% of the country’s GDP. Take, for example, BRAC , one of the world’s largest social enterprises.

Enterprise 112

Enterprise Healthcare Ethics Construction 112

Epicflow

JULY 12, 2022

Basic day-to-day operations will be automated, and people will be able to focus more on innovation, collaboration, and communication. . Data privacy, ethics, and security will be treated as areas of required competency. Embedding data in every decision, interaction, and process. . Real-time data processing and delivery.

Data 216

Data Analysis Efficiency Survey 216

Harvard Business

MAY 26, 2016

Workers specialize in simple, highly routinized operations. They are incentivized to complete operations as quickly as possible. Operations in a Connected World. The initiative sought to improve manufacturing operations — to deliver high-quality products in relatively small batches and on shorter production deadlines.

Apparel 122

Apparel Development Operations Accenture 122

Harvard Business

OCTOBER 10, 2017

In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects. We made a number of operational changes to the call center.

Metrics 135

Metrics Engineering Operations Sales 135

Harvard Business

JUNE 20, 2016

Remember the public shaming – and heavy sentences — heaped on Enron and Worldcom for their accounting (and more importantly, ethical) failures? If your strategy relies heavily on aggressive M&A, for example, do you really want a CFO who doesn’t command a salary higher than the norm? It’s not surprising.

Company 128

Company Benchmarking Balance Sheet Intellectual Property 128

LSA Global

APRIL 3, 2025

Is there an ethical code that guides our behavior and tells us right from wrong? High levels of organizational coordination and integration create operational leverage; low levels can cause unnecessary friction, dysfunction, and misalignment. Is there a clear and consistent set of values that governs the way we do business?

Culture 41

Culture Ethics Policies Research 41

Harvard Business

AUGUST 2, 2018

For example, I manage the finances for a team that travels very often, and I’ve been grateful for the intelligent guesswork that my expenses software extracts from receipts using machine learning: the merchant’s name, the dollar amount spent, taxes, and likely expense categorization. Insight Center. Adopting AI. Sponsored by SAS.

Data 132

Data Software Tools Travel 132

Harvard Business

SEPTEMBER 17, 2018

Business needs to play a more powerful role in supporting responsible practices throughout every aspect of their operations. After all, those that find themselves embroiled in bribery scandals, for example, face a host of consequences, including business disruption, steep financial and legal costs, and harm to their brand and reputation.

Company 70

Company Ethics Tools Operations 70

Tom Spencer

AUGUST 30, 2024

These include managing data security, integrating legacy technology, navigating ethical issues, addressing skills gaps, and balancing benefits with regulatory risks. For example, scammers could use Gen AI to quickly create new phishing attacks, smishing attacks, fake browser extensions, or impersonation scams.

Banking 88

Banking Ethics System Data 88

Harvard Business

DECEMBER 20, 2016

election and Brexit are only the most recent examples of the pervasive, burgeoning importance to corporations of business-in-society issues. In virtually every country across the globe, a broad range of governmental and ethical issues directly and immediately shape what companies can and cannot do. But the U.S.

Ethics 70

Ethics Policies Government Examples 70

Tom Spencer

APRIL 29, 2022

Stories of Mark Zuckerberg and Bill Gates who dropped out of Harvard are constantly used as examples to amplify this point. A few key examples include: Elon Musk , founder of SpaceX, has an MBA from Wharton. Appreciating the importance of ethics and reputation. Michael Bloomberg , co-founder of Bloomberg L.P.,

Ethics 88

Ethics Case Interview Case Study Case Studies 88

Harvard Business

MARCH 7, 2017

But with the departures of a number of high-level HR leaders in late 2016, head of operations Ryan Graves largely took on the head HR role in addition to his other duties. As my colleague Ian Ziskin has noted, an entrepreneurial, agile, and performance-driven culture is not a substitute for an ethical, courageous, and people-friendly culture.

Recruiting 148

Recruiting Recruitment Finance Agile 148

Tom Spencer

MARCH 17, 2023

Companies that operate with integrity are more likely to build sustainable business models, which ultimately benefit the company, its employees, society, and the environment. The actions of these players in the financial industry were driven by their desire to win at all costs, rather than a commitment to ethical behaviour.

Ethics 78

Ethics Financial Cash Flow Real Estate 78

Harmonious Workplaces

JANUARY 25, 2024

The evidence-based information plus real-world examples should illustrate how leaders can cultivate engaged, satisfied, and high-performing teams to attain organizational objectives. The relationship between workers and their leaders can make or break the way organizations operate. Journal of Business Ethics 113 , p.

McKinsey 98

McKinsey Sports Ethics Leadership 98

Harvard Business

MAY 25, 2017

Other firms have ventured down this path, including the conglomerate Wesfarmers , with its 200,000-plus staff, and the global hospital operator Ramsay Health Care. ” Take, as an example, the world’s largest mining company by market capitalization, BHP Billiton. Should soft measures be part of a CEO’s scorecard?

Financial 124

Financial Banking Metrics Benchmarking 124

Harvard Business

JULY 19, 2018

This simple idea — that one should match the skill level of the individual to the skill requirements of a task — has influenced how many businesses operate. Each Aravind surgeon, for example, has help from six paramedics in the clinical domain and four assistants for administrative and support services.

Transportation 122

Transportation Training Training Examples 122

Tom Spencer

APRIL 21, 2023

For example, in a retail setting, let’s say a fashion clothing client wants to understand the purchasing behaviour of their customers. The data analysis may reveal that many customers are looking for sustainable and ethical clothing options.

Consulting 88

Consulting Data Healthcare Ethics 88

Harvard Business

MAY 23, 2016

Time is viewed as limited in supply, so Western people structure their lives, especially business operations, by milestones and deadlines. Failure to meet them could be interpreted as having a poor work ethic or being incompetent. Even if you work for the same parent company, different locations have different protocols and operations.

Culture 132

Culture Efficiency Meeting Ethics 132

Harvard Business

MARCH 22, 2018

Over the last decade, industries, academics, and the public sector have turned their focus toward culture and ethics in response to the financial crisis as well as misconduct at a broad range of corporations. A firm’s cultural capital is a type of asset that impacts what a firm produces and how it operates. naqiewei/Getty Images.

Culture 135

Culture Company Financial Banking 135

Harvard Business

APRIL 18, 2017

Higher diversity is therefore associated with lower productivity, which inhibits the capacity of the economy to operate efficiently. At the same time, diversity in societal norms, customs, and ethics can nurture technological innovation and the diffusion of new ideas, and thus the production of a greater variety of goods and services.

Construction 131

Construction Culture Policies Development 131

Harvard Business

JULY 25, 2016

These issues include legislation, regulation, litigation, enforcement, investigations, geopolitical risk, demands for ethical actions, and public criticism, affecting all the functions of the corporation in their interaction with all levels of global governments (central, regional, local).

Ethics 70

Ethics Financial Intellectual Property Analysis 70

Consulting and Organizational Management

DECEMBER 16, 2010

The news is filled with the exploits of more than a few examples of dishonesty and greed, leaders who purposefully worked in their own behalf, rather than from a sense of responsibility for institutional integrity. They operate from self-evaluated standards. The conscious operate from a self-evaluated set of standards.

Development 68

Development Leadership Consulting Organizational Development 68

Tom Spencer

MAY 26, 2023

Large companies now recognise that the environment and communities in which they operate can contribute significantly to their bottom line. This realisation has led to an increasing focus on CSR, which involves operating in a way that benefits society over the long term.

Financial 88

Financial Metrics Examples Company 88

Tom Spencer

MARCH 31, 2023

Machine learning algorithms can be applied to a wide range of problems, from analysing financial data, to predicting equipment failures, to optimising supply chain operations. For example, in the field of reputation management, NLP can be used to analyse customer feedback and reviews to generate insights about customer sentiment.

Tools 97

Tools Consulting Data Media 97

Harvard Business

JULY 27, 2017

Mauricio is president of the European operation for a Fortune 500 manufacturing firm, and his firm has had its trials lately. One of its major suppliers is under an ethics investigation resulting in significant delays. Yet their meetings continued to focus on the day-to-day numbers, operational processes, and immediate crises.

Meeting 72

Meeting Strategy Strategy& Strategy 72

Consulting and Organizational Management

OCTOBER 15, 2011

For example, I recently had 3 phone calls with a potential client who was considering me to teach their employees how to facilitate strategic planning. It helps the client know the true costs in successfully operating his or her organization. Business Ethics, Culture and Performance. I really wanted that work. It’s easy.”

Consulting 98

Consulting Organizational Development Guidelines Nonprofit 98

Consulting and Organizational Management

NOVEMBER 15, 2010

They usually provide highly specialized content expertise regarding certain specific systems and processes in the organization, for example, computer systems, financial and accounting systems, market research or facilities management. Business Ethics, Culture and Performance. This part 4 describes the major types of consultants.

Organizational Development 66

Organizational Development Consulting Management Nonprofit 66

Consulting and Organizational Management

SEPTEMBER 28, 2010

All systems operate on a steady-state called homeostasis and they operate within norms and standards. For Example, Consider the internal consulting team where we developed, what we called our PWI Index. Business Ethics, Culture and Performance. Librarys Blogs. Boards of Directors. Building a Business.

System 66

System Management Organizational Development Nonprofit 66

Harvard Business

AUGUST 15, 2018

How companies are using artificial intelligence in their business operations. That last example came during my conversation with Airbnb data scientist Robert Chang. Ethics is among the field’s biggest challenges. Among other things, I’ve asked them about what their jobs entail. Insight Center. Adopting AI.

Data 70

Data Ethics Case Interview Industry 70