Remove Ethics Remove Leadership Remove Sales
article thumbnail

The Leadership Blind Spots at Wells Fargo

Harvard Business

The post-scandal scrutiny of Wells Fargo’s culture has so far focused on the high-pressure sales environment that drove employees to create as many as two million fake accounts. The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. But the fallout is far from over.

article thumbnail

When Sales Incentives Backfire

Harvard Business

A conversation with researchers Tim Gardner and Colin Wong on how salespeople game the system.

Sales 155
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Servant Leadership Coaching Your Superpower

Rick Conlow

Servant Leadership coaching your superpower means you elevate people-first. It demands ethics, integrity, character, and honor in dealing with people. Our partnership with them included servant leadership training. The company’s sales goals required great improvement in employee engagement and customer experience.

article thumbnail

Ten Factors to Consider Before Jumping into Independent Consulting

Successful Independent Consulting

One way to get over the psychological hurdle is to avoid calling it “sales”. Consider these two examples: Leadership alignment / strategic off-sites – Most companies can’t afford to have someone on staff to do this, or their existing staff doesn’t have the skills, bandwidth or right relationships with the executives.

Cash Flow 370
article thumbnail

Is Your Company as Ethical as It Seems?

Harvard Business

The onus for ethical behavior falls first to the employee. Most companies talk a good ethics game and even make their goals public. Partly to blame was GSK’s compensation policy for its sales representatives, which linked bonuses to individual sales performance. But it is the employee incentives that really matter.

Ethics 71
article thumbnail

Servant Leadership: Principles, Popularity, and Payoff

Rick Conlow

Grasp Servant Leadership principles, popularity, and payoff to begin to excel as a leader. With employee engagement and retention on a decline this leadership approach is long overdue. Robert Greenleaf first introduced the Servant leadership style in his 1970 essay, “The Servant as Leader.”

article thumbnail

Creating Leadership Trust that Inspires People

Rick Conlow

Leadership distrust is rampant today according to research. This leadership trust training video will share the antidote to that. When leadership and employees trust each performance improves. This means better customer service, greater productivity, and increased sales. Watch this leadership motivation video now.