Tom Spencer

APRIL 14, 2023

While AI has the potential to bring significant benefits, it also raises important ethical questions. This article will explore some of the ethical implications of AI in consulting, and discuss potential ways to address these concerns. Potential for bias One of the main ethical concerns with AI systems is the potential for bias.

Ethics 88

Ethics Consulting Healthcare System 88

Harvard Business

JULY 7, 2023

The authors offer a systemic Responsible Computing Framework that integrates environmental challenges including energy consumption and emissions with many other social and governance aspects. For each they provide several KPIs that leaders should focus on.

Ethics 174

Ethics Energy System Data 174

Harvard Business

DECEMBER 23, 2016

A few years ago, I was teaching a two-day program about ethics in India for entrepreneurs and business faculty who taught entrepreneurship. My aim was to take a new approach to values-driven leadership development, one that was a stark departure from the way companies and educators had been teaching business ethics. Mark Chussil.

Ethics 70

Ethics Culture Education Operations 70

Harvard Business

DECEMBER 16, 2016

Most companies have ethics and compliance policies that get reviewed and signed annually by all employees. “Employees are charged with conducting their business affairs in accordance with the highest ethical standards,” reads one such example. Creating an Ethical Workplace. You and Your Team Series. Mark Chussil.

Ethics 70

Ethics Policies Resources System 70

Effective Managers

JUNE 24, 2024

AI-driven project management systems can predict project timelines, identify potential bottlenecks, and suggest resource allocation, leading to more efficient project completion. Ethical Considerations and Challenges While AI offers numerous benefits, it also raises ethical concerns and challenges.

Ethics 130

Ethics Efficiency Operations ROI 130

Harvard Business

MARCH 24, 2017

The onus for ethical behavior falls first to the employee. Most companies talk a good ethics game and even make their goals public. For example, compensation tied solely to landing a contract invites abuse of the system. A company could have a terrific ethics policy, but actions speak louder than words on paper.

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Ethics Company Policies Sales 71

Harvard Business

APRIL 29, 2016

However, one of the more unsettling and unintended consequences of a singular focus on ethics-as-compliance is a checkbox mentality that gives the illusion of reducing risk without really doing so. So what can a company do to excel ethically? Plato emphasized a virtue-based system of ethics 2,400 years ago in his Academy.

Ethics 70

Ethics Culture Agile Exercises 70

Consulting and Organizational Management

SEPTEMBER 28, 2010

Managing Boundaries in Systems By Jim Smith on September 28, 2010. Organization Development is all about change in work systems. Everybody talks about systems but what does that mean? General Systems Theory is an organizational theory. Look around and you will see “systems” everywhere. Guest Writer Submissions.

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System Management Organizational Development Nonprofit 66

Steve Shu Consulting

NOVEMBER 10, 2015

For example, it is hard to really explore management considerations of behavioral science and ethics without delving into areas like System 1 versus System 2 thinking, nudge controllability, moral psychology, and the like. These management considerations sometimes require a more detailed appreciation of behavioral science.

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Ethics System Finance Company 150

Harvard Business

JANUARY 11, 2017

One of the conundrums of ethical decision making is that many moral decisions that are quite straightforward — even easy — to resolve in a classroom or during training exercises seem far more difficult to successfully resolve when confronted during actual day-to-day decision making. You and Your Team Series. Mark Chussil.

Ethics 70

Ethics Training Training Exercises 70

Harvard Business

DECEMBER 12, 2018

At the same time, the need to win can blind us to ethical considerations. In one study, we asked 164 MBA students to read a hypothetical scenario (based on a true story) about an investment banker facing an ethical dilemma, and to estimate the likelihood that this banker would indulge in unethical behavior. Our Studies Study 1.

Ethics 133

Ethics Comparison Banking Study 133

Consulting Matters

FEBRUARY 2, 2021

What I think might be bordering on unethical is how organizations have shifted from employee satisfaction to employee engagement and how engagement goals might completely jack up our limbic systems. And when attachment is sought it has a profound impact on an employee’s limbic system. Let me explain.

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System Resources Company Energy 234

Harvard Business

MAY 12, 2017

Based on these previous findings, we wondered: Would CEOs who began their careers during boom times be less ethical? Our question stemmed from the idea that prosperous times are often linked to ethical missteps. Our work suggests that they may be more ethical, too.

Ethics 71

Ethics Financial Report Journal 71

Clarity Consultants

FEBRUARY 25, 2025

Developing strong storytelling skills can make abstract topics like leadership, ethics, and innovation more tangible and memorable. Learning Management Systems (LMS) LMS platforms enable organizations to deliver story-based training modules, track learner progress, and gather feedback.

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Training Training Case Studies Case Study 130

Harvard Business

MARCH 28, 2017

Companies have tried many different ways to limit unethical behavior, from creating codes of conduct to implementing ethical training. Type 1 processes do not require much effort or working memory, which is why they are our “default” system for making decisions — unless we’re able to actively turn to Type 2 processes.

Ethics 70

Ethics Groups Study Research 70

Harvard Business

JUNE 27, 2017

As brands assume more and more AI functionality, businesses must proactively manage any potential ethical and legal concerns. Remember that each interaction provides an opportunity for a customer to judge the AI system and therefore the brand and company’s performance. Indeed, Siri seems more persona than product.

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Ethics System Development Talent 127

Harvard Business

MARCH 8, 2018

Perhaps the least concerning implication is that there is systemic bias in our information feeds, that we operate in and are informed by tiny echo chambers. Of course, resistance to algorithms is difficult because we’re up against a sophisticated, secret system. Force the system to cast its net wider. What can be done?

How To 134

How To Ethics Media System 134

Harvard Business

NOVEMBER 28, 2018

The city of New York recently assembled a task force to study possible biases in algorithmic decision systems. It should integrate professional skepticism with social science methodology and concepts from such fields as psychology, behavioral economics, human-centered design, and ethics.

Ethics 132

Ethics Data System Report 132

Consulting and Organizational Management

AUGUST 16, 2010

Systems View: A Social-Technical Perspective By Jim Smith on August 16, 2010. We need just a bit more theory before we can take the next step, which is broadening this monologue on systems from theory to principles of re-design and change. Organization as a Socio-Technical System. The human system operates the technology.

System 57

System Consulting Organizational Development Methodologies 57

Harvard Business

DECEMBER 28, 2016

Second, they don’t consider at a human level how their stated strategic intents shape the acceptable ethical boundaries for those who must turn those intents into reality. He didn’t set ethical boundaries in a scoop-focused media market, and he hired executives who didn’t set policies and procedures to preclude such acts.

Ethics 117

Ethics Engineering Culture Case Study 117

Consulting and Organizational Management

JULY 26, 2010

Systems Thinking- What’s That? It was 1968 when an obscure academic at the University of Edmonton, Ludwig Von Bertalanffy, publish the book General Systems Theory. It was the first major look at the foundations and applications of systems thinking across a broad array of practical and scientific fields. Living Systems.

System 54

System Management Organizational Development Nonprofit 54

Consulting and Organizational Management

MAY 17, 2010

Designing and Building Real-Time Learning Systems By Jim Smith on May 17, 2010. ” The response to the second question is on the one hand, “isolated problems,” and on the other hand, “whole systems.”. Without thinking systemically, most people were trying to do the best they could within their areas of influence.

System 57

System Consulting Organizational Development Nonprofit 57

Effective Managers

MARCH 31, 2023

Many bookkeeping tasks have been automated by apps that manage receipts and documents, capturing the relevant information and preparing it for accounting systems. As a management consultant, my work includes helping my clients put in place systems that will help hiring managers match the capability of people to the complexity of work.

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Ethics Training Training Data 148

Tom Spencer

MARCH 24, 2023

AI may be able to analyse data and make predictions, but it will always lack the ability to understand the nuances of human behaviour which require emotional intelligence, creativity, and an understanding of ethical decision making. One of the key areas in which we excel is emotional intelligence.

Emotional Intelligence 88

Emotional Intelligence Ethics Consulting Case Interview 88

Tom Spencer

AUGUST 30, 2024

These include managing data security, integrating legacy technology, navigating ethical issues, addressing skills gaps, and balancing benefits with regulatory risks. Legacy Systems Legacy technology is another factor slowing down Gen AI’s commercial use. Five Challenges for AI in the Banking Sector 1.

Banking 88

Banking Ethics System Data 88

Harvard Business

OCTOBER 6, 2016

In examining what took them so long to react, Stumpf’s comments portray a leadership team that refused to believe the sales fraud could be systemic in a culture such as theirs. Senior leaders were so focused on financial impact that they couldn’t see the ethical damage. ” Deterrents to speaking up.

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Leadership Banking Ethics Culture 128

Harvard Business

JULY 17, 2018

Today’s young professionals grew up in an age of mind-boggling technological change, seeing the growth of the internet, the invention of the smartphone, and the development of machine-learning systems. Automated systems are usually very bad at recognizing context. An ethical compass.

Ethics 133

Ethics Balance Sheet System Productivity 133

Tom Spencer

MARCH 10, 2023

Consultants can use AI systems to predict demand for specific products, thereby helping retailers to optimise inventory levels, reducing the risk of stockouts or excess inventory. AI systems are only as good as the data they are trained on. In addition, AI raises new ethical and legal issues.

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Consulting Ethics Healthcare Retail 88

Harvard Business

JULY 19, 2018

Fourth, evaluating “scholarship” primarily by counting professors’ “A” journal publications also could encourage academics to engage in questionably ethical research practices in order to produce results that will be accepted by these journals.

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Research Journal Ethics Metrics 131

Harvard Business

MARCH 18, 2025

A conversation with researchers Tim Gardner and Colin Wong on how salespeople game the system.

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Sales System Research Ethics 150

Tom Spencer

JUNE 9, 2023

AI-powered recommendation systems are another way businesses are leveraging AI-based technology to enhance the customer experience. These systems can suggest relevant products that customers are likely to enjoy. Supply chain management is another area where AI is revolutionizing operations.

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Data Operations Efficiency System 147

MishTalk

OCTOBER 28, 2013

It’s crazy the way the system is set up,” Mitchell said in a telephone interview. Ethical Practices. Medicare, the nation’s health-care system for people older than 65, is at the center of the debate. US Healthcare System Greased for Fraud. US Healthcare System Explained in Six Succinct Points. Self-Referral.

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Healthcare System Insurance Insurance 78

Harvard Business

NOVEMBER 16, 2018

He offers an example of how to present this: “Our normal expected return in a particular region is 18-24 months, and we believe that is attainable, but we’re projecting 24-36 months to achieve those objectives in a way that is sustainable and ethical.” ” Identify “moon markets” and walk away.

Management 129

Management Ethics Government Sales 129

Epicflow

JULY 12, 2022

Data privacy, ethics, and security will be treated as areas of required competency. The second challenge refers to responsible and ethical data use, which has become a matter of concern related to data management and ownership [3]. Prioritization and automation of data management. . AI tools for data management will become available.

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Data Analysis Efficiency Survey 187

Tom Spencer

SEPTEMBER 1, 2023

Governance is the system that regulates and guides behaviour, leading to the creation of a distinct organizational culture which can influence the way that individuals think, act, and behave. Effective governance also impacts employee commitment to ethical conduct.

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Government Culture Ethics Agile 88

Tom Spencer

SEPTEMBER 6, 2024

The concealment efforts were sophisticated, included backdating contracts and falsifying documents to disguise the true nature of the transactions, suggesting a coordinated system of deception. Thirdly, the bribery scandal highlights deficiencies in BCG’s internal audit and compliance function.

Ethics 97

Ethics Boston Consulting Group Government Financial 97

Harvard Business

NOVEMBER 15, 2016

In his Nicomachean Ethics , Aristotle states that it is a fact that “all knowledge and every pursuit aims at some good,” but then continues, “What then do we mean by the good?” ” That, in essence, encapsulates the ethical dilemma. ” Unraveling Ethical Dilemmas. What should you do?

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Ethics Operations System Data 70