Harvard Business

FEBRUARY 14, 2017

These metrics are useful but miss the big picture, in part because they mistake a program’s cost for its value. We developed a new metric — cost per employed day (CPED) over the first six months — that we believe better defines how well employment programs work. Here’s an example. Think about it.

Metrics 130

Metrics Training Training Data 130

Harvard Business

OCTOBER 5, 2016

Fortunately, a simple question evokes greater self-awareness and actionable insights than the typical 360 degree review: How do you lead by example? For one, it non-judgmentally presumes people already lead by — and thus set — good examples; for another, it pushes leaders to think harder about how others interpret their behavior.

Examples 134

Examples Leadership Enterprise Development 134

Kates Kesler

JUNE 29, 2020

Metrics serve as a powerful motivator and unfortunately, are often perfectly designed to drive sub-optimal results. When your team is performing at its best, like your point guard in this example, each player contributes in whatever way adds the most value to the whole. For a simple comparison, consider this sports team analogy.

Metrics 100

Metrics Sports Enterprise Comparison 100

Tom Spencer

SEPTEMBER 10, 2021

All industries use numbers and metrics to describe performance, measure trends, and allocate status. Using the metrics for decision making. The first step to understanding a new set of metrics is to put them into context. By adding a reference point one can better understand the impact and significance of the metrics.

Metrics 88

Metrics Industry Benchmarking How To 88

Epicflow

OCTOBER 9, 2024

Stephen has introduced innovative methods and metrics to the project management discipline and has taught project management at universities and for organizations worldwide, including Siemens, Ford, Qatar Telecom, and the US Air Force. Cruel kindness might be one example, and virtual reality might be another. If not, don’t do it!

Resources 130

Resources Metrics Data Cash Flow 130

Tom Spencer

OCTOBER 13, 2023

In this article, we will explore the importance of profitability ratios and valuation metrics that are crucial when analyzing banks. There are seven key profitability ratios and two valuation metrics that it is important to understand. It is not a useful metric for comparing different business lines.

Metrics 88

Metrics Banking Balance Sheet Efficiency 88

CaseInterview.com

APRIL 17, 2020

Second, I ask for specific metrics from their business. I’ll give you two examples from the medical field. Let me give you another example. My job when doing a patient assessment is to capture the initial data set, track those metrics over time, and figure out the story the data is telling me. Who are the competitors?

Metrics 82

Metrics Case Interview Data Interviews 82

LSA Global

JUNE 3, 2024

Top 10 Steps to Better Design Strategy Success Metrics Workplace metrics impact workplace behaviors and performance. Designing the right strategy success metrics can mean the difference between a leadership team collectively steering toward its strategic targets and veering off course. Makes sense right? Wells Fargo opened 3.5

Metrics 68

Metrics Strategy Strategy Strategy& 68

Epicflow

AUGUST 30, 2024

This element of MOM involves gathering and analyzing data on key performance indicators, e.g., production output, quality metrics, and equipment efficiency. Read more: Digital Transformation in Manufacturing in 2024: Benefits & Examples 3. Reporting and performance analysis. Promote a Safety Culture.

Operations 204

Operations Management Efficiency Resources 204

Clarity Consultants

MARCH 18, 2025

Effective consultants should have clear metrics for assessing the impact of their training on performance improvement and learner satisfaction. Can you provide examples of how you’ve incorporated adult learning principles into your designs? How do you measure the success of the training programs you develop?

Case Studies 130

Case Studies Case Study Consulting Training 130

Tom Spencer

OCTOBER 11, 2024

For example, Adidas has launched initiatives to produce shoes from ocean plastic waste , turning a pollutant into a valuable consumer product. For example, Unilever is working towards making all of its plastic packaging recyclable, reusable, or compostable by 2030. Utilizing recycled materials is another effective strategy.

Case Study 78

Case Study Case Studies Transportation Efficiency 78

CaseInterview.com

MAY 19, 2021

Here’s a list of Case Interview Questions that I’ve received as a candidate. Keep in mind the interview format (especially for McKinsey) has evolved since the time I went through it as a candidate. How much time does it take to relocated an average size mountain 10 miles using an average size dump truck? – McKinsey Case.

Case Interview 98

Case Interview Oliver Wyman Interviews Examples 98

Harvard Business

APRIL 6, 2017

Of course, people do use existing comms and social software to manage quality information and close relationships — the beloved chat app Slack is widely used by couples and families, for example. Technologists often discuss the problem of “ vanity metrics.” So what are the metrics for high-quality social media?

Media 126

Media Metrics eBook Software 126

Tom Spencer

NOVEMBER 15, 2024

For example, a wearable ECG monitor can detect irregular heart rhythms and alert both the patient and their healthcare provider, potentially preventing a serious cardiac event. As wearable technology continues to advance, we’re seeing the development of more sophisticated devices capable of monitoring a broader range of health metrics.

Healthcare 78

Healthcare Data Trends Efficiency 78

Harvard Business

AUGUST 17, 2017

Many of them responded by including quality metrics in their compensation incentives. As any compensation consultant will tell you, comp plans can address only so many metrics. So for a compensation committee to justify a new metric, it needs to have a strong business case. .”

Metrics 132

Metrics Government Energy Company 132

Harvard Business

MAY 24, 2016

These future-oriented Deere managers believe that frequent monitoring of motivation has become as essential to understanding the health and functioning of their teams as operational and financial metrics are to understanding whether the business is firing on all cylinders.

Metrics 132

Metrics Survey Software Operations 132

Management Consulted

NOVEMBER 20, 2013

Profitability is the ultimate business metric , and profitability cases can address a business in any industry. What should Company Z do about overall profits (including both sides of the profit equation using metrics such as profit/unit or profit/channel)? An example of this might be comparing the use of the U.S. Profitability.

Case Interview 236

Case Interview Interviews Study Cover Letters 236

Harvard Business

NOVEMBER 7, 2017

The fourth gap between strategy and execution is in measurement and metrics. The assumption is that financial measures like cost and revenue are sufficient metrics to measure progress. You need metrics that tell you how well your game plan is being executed — metrics that all of your players can organize around.

Strategy 133

Strategy Strategy Strategy& Metrics 133

Harvard Business

JUNE 16, 2017

On the “push” side, HR leaders can do a better job of presenting human capital metrics to the rest of the organization using the LAMP framework: Logic. Yet most HR systems, scorecards, and reports fail to make these distinctions, leaving users to navigate an often confusing and strange metrics landscape.

Metrics 132

Metrics Analysis Data Talent 132

Harvard Business

MARCH 21, 2018

One example of this sticks in my mind. for example, serious incidents are reported directly to the COO and communicated to business unit vice presidents as well. LyondellBasell, for example, has a policy that makes it clear that safety is no less important than profits. At Cummins, Inc.,

Operations 187

Operations Chemicals System Metrics 187

Harvard Business

JANUARY 2, 2018

For example, research has found that 93% of Pinterest users plan purchases on the platform and 87% have made a purchase after seeing a product they liked. Start by basing your social strategy on business objectives, then follow that by thinking about target market, social media platforms, tools, and metrics.

Media 135

Media Company ROI Metrics 135

Harvard Business

AUGUST 3, 2017

To motivate, manage, and reward B2B salespeople, many companies use sales incentive plans that link large commissions or bonuses to individual results metrics, such as territory quota achievement. Changes include: Changing the metrics for determining incentive pay.

Sales 134

Sales Metrics B2B Culture 134

Harvard Business

MAY 17, 2017

” Beyond the usual financial metrics, JetBlue also measures the strength of its culture and the quality of its experience. But before you start copying their business models, let the example of Southwest be a lesson. ” GE is also using very different metrics for its platform businesses.

Airlines 134

Airlines Strategy Strategy Strategy& 134

Tom Spencer

NOVEMBER 15, 2024

Use concrete metrics to demonstrate your contributions, such as cost savings, revenue growth, or operational improvements. For example, some of my peers at my MBB firm took on internal rotations as Chiefs of Staff for senior leadership, gaining unique insights into global consulting operations.

Consulting 60

Consulting Finance Nonprofit Transportation 60

Harvard Business

NOVEMBER 29, 2018

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

System 129

System Healthcare Metrics Report 129

LSA Global

JANUARY 22, 2025

For example, the performance of swim, track, golf, and gymnastics teams is a function of what its members do as individuals. Examples include basketball, football, and soccer teams. To optimize team potential, start by clearly defining the teams mission , goals, roles, success metrics , interdependencies, and expected outcomes.

Management 68

Management How To Construction Training 68

Harvard Business

JULY 19, 2018

For example, many managers still believe that the errors they make in evaluating their employees can be corrected by training them to recognize the potential errors and suggesting ways to avoid them, while the actual evidence shows that such training can actually increase the number of errors they make. We advocate for three main changes.

Research 130

Research Journal Ethics Metrics 130

Harvard Business

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. For example, there are organizations that provide so much autonomy and freedom in how a process is executed that customers don’t receive consistent experiences. Metrics emphasized speed. Every spot on every line was visible to managers.

Metrics 133

Metrics Engineering Operations Sales 133

Epicflow

JUNE 10, 2024

For example, a CPO may initiate forming a project governance committee with the participation of CEO and other senior executives, which would decide which projects are worth investment, and which of them should be terminated or postponed. Here are some examples of how the solution helps CPOs in their work.

Resources 157

Resources Methodologies Efficiency Metrics 157

Johanna Rothman

DECEMBER 6, 2023

Ignorance of the flow metrics. Luckily, the flow metrics help everyone see where the teams have value and where there is just cost. Flow Metrics Help Everyone See Reality I wrote about the effect of delayed releases in Little’s Law for Any Kind of Product Development: How to Learn How Long Your Work Will Take.

Metrics 63

Metrics How To Efficiency Resources 63

CaseInterview.com

OCTOBER 14, 2022

For example, I pay 90% of my bills on automatic payment. This is typically a color-coded spreadsheet with one to two dozen key performance metrics. Each metric is reported each month. Each metric has a goal for the month. When a goal is met, the metric is color-coded in green.

Metrics 21

Metrics Finance Energy Meeting 21

Harvard Business

DECEMBER 11, 2017

As one example , Headspace, a digital provider of meditation and mindfulness services, has grown to a value of $250 million in just seven short years. To give more rigor to our meetings, we decided to define a metric for our productivity: average weekly hours worked. Define a metric. Choose a metric for sustainable productivity.

Productivity 135

Productivity Metrics How To Meeting 135

Harvard Business

APRIL 13, 2017

When I read the piece, it reminded me of a question executives often ask me when I talk to them about the benefits of behavioral economics or give them examples of how they could use it in their own organizations: “Aren’t you afraid it will be used with ill intent?” The implication? An estimated cost savings of $5.37

Airlines 188

Airlines Efficiency Study Operations 188

Harvard Business

APRIL 18, 2017

” By imposing economic discipline , ruthlessly prioritizing segmentation, retention, and monetization, the metric assures future customer profitability is top of mind. Consequently, serious customer lifetime value metrics should measure how effectively innovation investment increases customer health and wealth.

Company 133

Company Exercises Metrics Examples 133

Harvard Business

SEPTEMBER 19, 2018

We then scored the quality of disclosure based on whether there is no disclosure, generic disclosure, backward-looking metrics, or forward-looking metrics for a category. A good long-term plan provides the investor with forward-looking metrics on several issues — not a generic narrative based on backward-looking information.

Metrics 124

Metrics Financial Marketing Trends 124

Harvard Business

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Mistake #2: Linking metrics to business outcomes. So where does it all go wrong?

Metrics 122

Metrics Data ROI Benchmarking 122

Harvard Business

NOVEMBER 12, 2018

Last year, for example, Russell 3000 companies received 144 shareholder proposals requesting action on social and environmental issues. The UN, for example, has outlined 17 broad Sustainable Development Goals for 2030. And at many companies, sustainability efforts are measured with well over 10 internal metrics.

How To 127

How To Survey Metrics Energy 127