Harvard Business

DECEMBER 4, 2017

Large enterprises typically operate dozens of security products with growing headcount in all areas of their security organizations. These teams are constantly learning new products, trying to keep up-to-date with new types of attacks, and patching their infrastructure for newly disclosed vulnerabilities. Certainly not.

Data 45

Data ROI System Education 45

1 to 1

MAY 20, 2024

This week’s Fast Track CX ROI webinar is the second episode in ECXO’s three-part series of short, practical sessions hosted by Ricardo Saltz Gulko, ECXO co-founder and managing director of Eglobalis , a global adviser in CX, design, and innovation. Journey mapping is a valuable ongoing exercise but it’s not enough. Cost pressures.

ROI 26

ROI Exercises Media Metrics 26

Harvard Business

SEPTEMBER 24, 2018

Orange’s VBN is one example; another belongs to a large telco in Silicon Valley, where its teams huddle alongside those from customers to prototype products and services. At Grid70, one tenant reported a 30%–40% reduction in product development time after a redesign of their workspace. Corporate coworkers seek the same.

Company 50

Company Case Interview Engineering ROI 50

Effective Managers

NOVEMBER 24, 2020

The goal is to initiate a productive dialogue that will encourage accountability. Building an environment that promotes accountability isn’t an easy, feel-good exercise, but a process that requires careful planning and constant evaluation. If employees aren’t reaching goals, you need to address their performance issues.

Culture 52

Culture Operations ROI Tools 52

1 to 1

AUGUST 30, 2021

Customer success Customer success (CS) solutions are used by brands to monitor the health of their customer relationships by keeping track of customer satisfaction and churn across their products and services. We shared numerous industry best practices and sales exercises such as Win Back Wednesday to motivate and engage the sales teams.

B2B 29

B2B Sales ROI B2C 29

Harvard Business

MAY 29, 2018

While this seemed like a small bet for a $165 billion company built on the mass production of vehicles, the deal was scouted, in part, by Jim Hackett, then head of Ford Smart Mobility who has since been elevated to CEO. This van is currently being tested in London ahead of volume production in 2019.

Transportation 31

Transportation ROI Metrics Productivity 31

Harvard Business

DECEMBER 6, 2016

“Planning sessions” seem amorphous, and the ROI is uncertain. ” In this exercise, you put yourself five years into the future and write your resume as you envision it, including your new title and exact job responsibilities. Force yourself to set aside time. Build your external reputation.

Development 28

Development ROI Resumes Talent 28

Tsavo Neal

JANUARY 25, 2018

Selling productized consulting. ROI calculator. As a consultant, your product is your advice. He said he did a quick Internet search for ‘ag equipment product design’ and we were in the top few results. Selling Productized Consulting. Search engine optimization. Case studies. Resources page. Creating a bonus vault.

Consulting 68

Consulting Advertising Case Interview Conference 68

Harvard Business

APRIL 7, 2016

By the end of my two years there, two of the three products the company had launched to drive new revenue had been repositioned as free offerings intended to drive engagement, and the third had been shut down entirely; there were no meaningful plans for new products underway. But the exercise wasn’t a complete failure.

ROI 28

ROI Company Productivity Exercises 28

Harvard Business

AUGUST 22, 2016

In one, a star researcher said that he was leaving as there was no space for creativity anymore, as the company squeezed budgets and eliminated roles without a clear ROI. I started to get communications from the company that felt like really bad news. The senior team was able to more effectively prioritize the use of their time.

Company 28

Company Sales Retail Engineering 28