Seth Godin Blog

NOVEMBER 28, 2023

If I had to choose one metric that would determine how well someone would do in law school, it wouldn’t be the LSAT or another test. It would be whether or not they formed a study group, and who else was in it. It’s easier than ever to organize a group like this… in fact, we almost have to work hard to avoid it.

Groups 44

Groups Study Metrics Course 44

Clarity Consultants

NOVEMBER 19, 2024

Organizations can make informed decisions about their training needs by analyzing metrics, conducting surveys, and gathering input from management. Anonymous surveys, interviews, and focus groups provide valuable insights that can guide future adjustments, ensuring training remains aligned with employees’ evolving needs.

Training 130

Training Training Analysis Metrics 130

Harvard Business

JUNE 7, 2017

As part of our work researching high-performing primary care systems , we discovered a system-wide approach launched by Southern California Permanente Medical Group (SCPMG) in 2004 that unburdens primary care physicians. Primary care physicians are particularly vulnerable: They have some of the highest burnout rates of any medical discipline.

Groups 71

Groups System Metrics Examples 71

Harvard Business

NOVEMBER 29, 2018

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Metrics that are reported daily, such as “units at capacity.” CAPTION TEXT HERE/Getty Images.

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System Healthcare Metrics Report 130

Harvard Business

FEBRUARY 22, 2017

Practitioners and pundits alike have long debated which metric is best for assessing the performance of a service organization. It’s not surprising that the metric figures prominently on a service rep’s scorecard. Why is average handle time such a bad metric for service? And customers can tell.

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Metrics Video Fashion Report 123

Epicflow

JANUARY 30, 2025

Portfolio health metrics to track progress, budgets, and risks across projects. Reporting and Analytics Advanced reporting with customizable metrics for decision-making. Reporting and analytics to assess project health and performance metrics. Tools for prioritizing projects based on strategic value and urgency.

Tools 130

Tools Software Efficiency Resources 130

LSA Global

NOVEMBER 11, 2024

Team Interdependence for Higher Performance: How to Foster Collaboration Many people believe that placing a group of high performers together will result in high performance. First Things First: Are We a Team or a Working Group? Effective working groups have high levels of independence and individual accountability.

Groups 68

Groups Change Management Culture Training 68

Johanna Rothman

DECEMBER 6, 2023

Ignorance of the flow metrics. Luckily, the flow metrics help everyone see where the teams have value and where there is just cost. Flow Metrics Help Everyone See Reality I wrote about the effect of delayed releases in Little’s Law for Any Kind of Product Development: How to Learn How Long Your Work Will Take.

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Metrics How To Efficiency Resources 63

Harvard Business

OCTOBER 3, 2018

The impact went beyond the one specific metric. In short, our definitions and measurement tools have gotten in the way of capturing the true value of well-being programs for employees and their employers, and traditional metrics, such as ROI, don’t always reflect whether the program is relevant to the employee.

How To 127

How To Metrics Groups Energy 127

Harvard Business

FEBRUARY 16, 2018

Any standing meeting, whether it’s of a departmental leadership team, a cross-functional group owning a process like innovation or talent management, or a task force managing a six-month transition to a new technology, should be designed and linked to a broader governance plan. The right composition and metrics.

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Meeting How To Government Finance 134

Harvard Business

APRIL 13, 2017

In the field study, captains were randomly assigned to one of four groups, including one “business as usual” control group and three intervention groups, and were provided with monthly letters from February 2014 through September 2014. All four groups increased their implementation of fuel-efficient behaviors.

Airlines 190

Airlines Efficiency Study Operations 190

Harvard Business

OCTOBER 25, 2018

To analyze the superstar dynamics of firms, our metric was economic profit, a measure of a firm’s profit above and beyond opportunity cost. (To The top 10% of the firms we analyzed — the superstars by our metric — create 80% of all the economic value, meaning they account for 80% of economic profits.

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Industry Company Metrics Real Estate 132

Harvard Business

MAY 25, 2017

According to its annual report, those include financial metrics such as “attributable profit; underlying EBIT (earnings before interest and taxation); and total shareholder return (share price and dividends which are assumed to be reinvested).”

Financial 119

Financial Banking Metrics Benchmarking 119

Harvard Business

FEBRUARY 14, 2017

Research we conducted suggests that who an employee sits next to affects how they perform — and grouping the right types of coworkers together can improve productivity and work quality. Worker performance data broken down into three metrics: Productivity. and Europe. Pair People with Opposite Strengths.

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Productivity Survey Metrics Data 134

Harvard Business

SEPTEMBER 19, 2018

We then scored the quality of disclosure based on whether there is no disclosure, generic disclosure, backward-looking metrics, or forward-looking metrics for a category. A good long-term plan provides the investor with forward-looking metrics on several issues — not a generic narrative based on backward-looking information.

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Metrics Financial Marketing Trends 125

Harvard Business

MAY 24, 2017

According to Bain’s Macro Trends Group, the global supply of capital stands at nearly 10 times global GDP. To measure human capital, you can deploy metrics such as our productive power index , which looks at the cost of organizational drag and the benefits of effective talent and energy management on your overall productive power.

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Management Company Balance Sheet Talent 134

Harvard Business

NOVEMBER 1, 2017

DPPs typically include in-person meetings of a small group of prediabetic adults who, with the guidance of a health coach, progress through a diet and lifestyle curriculum. This group dynamic cultivates a social network that offers real-time feedback, support, and accountability.

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Wireless Study Pharmaceuticals Groups 160

CaseInterview.com

OCTOBER 14, 2022

This is typically a color-coded spreadsheet with one to two dozen key performance metrics. Each metric is reported each month. Each metric has a goal for the month. When a goal is met, the metric is color-coded in green. When a goal is missed by less than 10%, the metric is color-coded in yellow.

Metrics 21

Metrics Finance Energy Meeting 21

Consulting Matters

APRIL 13, 2023

Today, Brad is the CEO of EHOME Counseling Group, a nationwide virtual mental health counseling business. Brad is President and CEO of eHome Counseling Group, a company that is revolutionizing the behavioral healthcare industry by providing nationwide psychological counseling through metrics based virtual counseling services.

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Consulting Finance Turnaround Healthcare 156

Harvard Business

JUNE 16, 2017

On the “push” side, HR leaders can do a better job of presenting human capital metrics to the rest of the organization using the LAMP framework: Logic. Yet most HR systems, scorecards, and reports fail to make these distinctions, leaving users to navigate an often confusing and strange metrics landscape.

Metrics 133

Metrics Analysis Data Talent 133

Harvard Business

NOVEMBER 6, 2018

There are plenty of different distinctions that one can draw, of course, and any attempt to group data scientists into different buckets is by necessity an oversimplification. Establishing this peer group is key; data scientists are curious creatures that want to grow and learn from each other.) Decision scientist: Humans. Who to hire.

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Data Engineering Software Metrics 132

Harvard Business

FEBRUARY 28, 2018

My senior year in college, a black sales rep from IBM encouraged me and a group of fellow black students to consider a career with the company. And yet the ecosystem supporting diversity is quite large — government agencies, formal corporate diversity programs, universities, consultants, and dozens of civil rights advocacy groups.

Metrics 116

Metrics Analysis Data Benchmarking 116

LSA Global

DECEMBER 23, 2024

Isolated employee programs without aligned and agreed upon strategy success metrics will not garner enough value or support to move the needle over time. Use engagement surveys, engagement focus groups , and employee exit interviews to get real time feedback, identify trends, and uncover pain points.

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Strategy Strategy Strategy& Case Interview 67

Harvard Business

OCTOBER 25, 2017

This suggests that when women — and probably other underrepresented groups, too — are being evaluated, such as for a job, they may benefit from presenting more information about their experience and performance, to minimize ambiguity about their quality.

Metrics 71

Metrics Research Analysis Study 71

Harvard Business

NOVEMBER 7, 2016

New workplace metrics are needed to help leaders get a more complete picture of this. This means the group of people who received the most praise from colleagues acted as communication hubs for the entire organization and were central to work getting done.

Leadership 132

Leadership Talent Software Deloitte 132

Harvard Business

AUGUST 7, 2018

Why is it that when a group of managers gets together for a strategic planning session they often emerge with a document that’s devoid of “strategy”, and often not even a plan ? The same group of stakeholders can occupy more than one role. The fourth step is to identify what these stakeholder groups want from you.

Case Interview 133

Case Interview Groups Small Business Examples 133

Harvard Business

APRIL 10, 2017

Often, there remain underlying barriers to collaboration that companies only surface once they engage reps in listening tours and focus groups. Legacy productivity metrics like Average Handle Time (AHT), which we’ve written about previously. One of the biggest culprits stymying collaboration?

Metrics 123

Metrics Tools Policies Company 123

Harvard Business

AUGUST 1, 2018

Combine traditional machine learning metrics with fairness measures. The performance of machine learning classification models is typically measured using a small set of well-established metrics that focus on overall performance, class-level performance, and all-around model generalizability. .”

Data 122

Data Training Training Metrics 122

Harvard Business

FEBRUARY 16, 2017

After experimenting with a number of potential behavioral metrics, we settled on using one that approximates average weekly working hours as our primary measure. This gave us two groups: those who work long hours (above the median) relative to their colleagues and those who work shorter hours (below the median).

Productivity 133

Productivity Culture Metrics Data 133

Chad Barr

JANUARY 29, 2025

“Help me develop a framework to assess [specific business challenge] by identifying key variables, potential metrics, and critical success factors. “Create a diagnostic tool for assessing [specific business function/process], including key questions, metrics, and warning signs to look for.

Methodologies 52

Methodologies Exercises Metrics Tools 52

Chad Barr

FEBRUARY 5, 2025

Continuously measure the impact of AI on key performance metrics and adjust your strategies accordingly. The post Mastering AI: A Strategic Guide for Business Leaders in the Digital Age appeared first on The Chad Barr Group. Look for tools that offer scalability, data privacy, and user-friendly interfaces.

Tools 52

Tools Data Ethics Metrics 52

Harvard Business

APRIL 18, 2017

” By imposing economic discipline , ruthlessly prioritizing segmentation, retention, and monetization, the metric assures future customer profitability is top of mind. Consequently, serious customer lifetime value metrics should measure how effectively innovation investment increases customer health and wealth.

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Company Exercises Metrics Examples 134

Harvard Business

MARCH 19, 2018

Our analysis found distinct groups at both ends of the loneliness spectrum: the who’s who of loneliness, so to speak, as well as their more fortunate counterparts, the “unlonely.” Our survey found that this approach translates into demonstrable improvements on key human resources metrics. David Burkus. Karen Dillon.

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Research Report Study Survey 134

Harvard Business

JUNE 6, 2017

Pivot indicators help ensure your idea will succeed by tracking metrics that answer two questions: When will we know if this doesn’t work, and how will we know? PlayPump’s downfall lay in its failure to measure by those metrics, leading them to run headfirst toward catastrophe.

Metrics 134

Metrics Culture System Course 134

Chad Barr

JUNE 26, 2024

Analyzing Metrics Activity: Review the analytics from your website, social media, and email campaigns. Networking Online Activity: Connect with new people on LinkedIn, join relevant groups, and participate in discussions. The post Digital and Revenues Transformation in Just 30 Minutes a Day appeared first on The Chad Barr Group.

Media 98

Media Trends Video Metrics 98

Harvard Business

JULY 11, 2017

In order to achieve these goals, new, non-traditional metrics were needed to track the project’s community impacts while making sure that investors and capital partners were still accomplishing their financial objectives. The businesses started in Union Market are successful in part because of the exchange of best practices.

Development 174

Development Real Estate Retail Guidelines 174

Harvard Business

MARCH 10, 2017

So it decided to examine how the sales group, which consisted 85% of field reps and 15% of inside reps, spends its time. Top performers were: Three times as likely to interact with multiple groups inside the company. Consider the case of a company selling basic supplies to businesses. But some behavior was surprising.

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Sales Software Productivity Data 128