Steve Shu Consulting

JUNE 15, 2011

A modern consultant is a professional that can work in dynamic industries, operate within multiple types of consulting organizations (e.g., niche, large traditional), and has experience as both an operating manager and an advisor.

Consulting 337

Consulting Development Analysis Leadership 337

Tom Spencer

OCTOBER 25, 2024

By reducing the time spent on mundane tasks, small businesses can allocate resources more effectively to increase productive capacity by enhancing productivity and scaling operations, increase consumer demand by refining product offerings, and develop other competitive advantages. AI tools can also revolutionise customer service.

Small Business 78

Small Business Data Efficiency Tools 78

Harvard Business

NOVEMBER 23, 2018

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. We’ll focus here on what the sales organization should be doing now to prepare for the next recession, with an eye toward using new digital tools.

Sales 130

Sales B2B Tools Software 130

Clarity Consultants

FEBRUARY 9, 2025

Are you aiming to increase sales, improve customer satisfaction, or boost employee retention? For example, if your goal is to increase sales, your L&D programs might focus on enhancing sales techniques, product knowledge, or customer relationship management skills. Start by clearly defining your business goals.

Metrics 147

Metrics ROI Training Training 147

Harvard Business

MAY 30, 2017

After discussing Jacobi’s sales woes, Shani, suggested he try out Albert, Adgorithm’s AI-driven marketing platform. It was almost twice his all-time summer weekend sales record of eight. Did this keyword generate sales? It wasn’t enough. Jacobi decided he’d give Albert a one-weekend audition.

Sales 136

Sales Tools ROI Advertising 136

Tom Spencer

JUNE 9, 2023

In the digital age, businesses are constantly seeking innovative ways to gain a competitive edge and streamline their operations. From enhancing customer experiences to optimizing decision-making processes, AI is reshaping the way businesses operate and opening up new possibilities for growth.

Data 147

Data Operations Efficiency System 147

Harvard Business

JANUARY 17, 2018

Want to know yogurt sales next week? Let’s use data on past yogurt sales. Yes, data, like oil, is used day-to-day to operate your prediction machine. Instead, the data you have now, which your company accumulated over time, is the type of data used to build the prediction machine — not operate it.

Data 136

Data Operations Training Training 136

Harvard Business

MAY 25, 2016

Aggregated total sales is a poor proxy because firms need to distribute inventory geographically, necessitating hyperlocal forecasts. The traditional way of solving this problem is using time-series econometrics with historical sales data. Operations in a Connected World. Insight Center. Sponsored by Accenture. Improved pricing.

Data 132

Data Advertising Operations Case Study 132

Management Consulted

OCTOBER 18, 2013

Recognizing client’s needs for help managing IT operations and resources, IBM Vice President Robert M. Although it started as a tiny group, paling in comparison to the bohemoth revenues of the firm’s hardware sales, this group is now known as IBM Global Services (IGS) which is responsible for 50% of IBM’s revenue globally.

IBM GBS 203

IBM GBS Interviews Consulting Case Interview 203

Harvard Business

OCTOBER 13, 2017

Many leaders look at profit margin, which measures the total amount by which revenue from sales exceeds costs. You might think of this as the portion of sales that helps to offset fixed costs. Variable costs are those expenses that vary with the quantity of product you produce, such as direct materials or sales commissions.

How To 136

How To Boston Consulting Group Sales Productivity 136

Harvard Business

JUNE 6, 2018

Many manufacturers try to answer these questions using point-of-sale data, which often comes filtered by the retailers that gather the information; media coverage, which tends to focus on the new; and previous sales of their products, which reflect the past. Myth: The sales channel doesn’t matter. Insight Center.

Apparel 136

Apparel Retail Fashion Sales 136

Harvard Business

JUNE 14, 2017

And yet front-line employees are still often left operating with data that’s “too little, too late.” The mattress store sales rep told me he did not have any information about that mattress because after the acquisition, they threw out the old customer relationship management (CRM) data.

Data 130

Data Banking Sales Accenture 130

Epicflow

NOVEMBER 8, 2024

Despite operating in the most inflexible and unwieldy industry, the top shipbuilders have set their courses for innovation and digitalization, and with their experience, they’re proving that shipbuilding can adapt to changes as successfully as any other industry. Image: Copyright © Hyundai Heavy Industries

Management 242

Management Cash Flow Industry Real Estate 242

Tom Spencer

FEBRUARY 2, 2019

How do you operate in markets with different norms and values than the one in which you’re comfortable? As the world becomes an increasingly global market, this competition is only intensified as it becomes easier to operate in any locale. Blitzscaling. What is the best way to balance both domestic and global business opportunities?

System 95

System Sales Data Financial 95

Tom Spencer

MARCH 8, 2024

From entrepreneurs putting a new product on the market to executives at a public company revamping a product line, effective pricing is a key pillar of any successful sales and marketing strategy. Instead, it depends on valuable information collected from suppliers and customers and evolving market dynamics.

Productivity 158

Productivity Sales Strategy Strategy& 158

Harvard Business

OCTOBER 10, 2017

In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects. We made a number of operational changes to the call center.

Metrics 136

Metrics Engineering Operations Sales 136

Harvard Business

JULY 8, 2016

Executives are usually taught that data is an objective and critical input for strategic planning and operations. Applying this, however, is much easier said than done — especially among companies operating in emerging markets. To understand a product’s sales potential, executives want industry-specific indicators.

Data 121

Data Marketing Sales Government 121

Harvard Business

JULY 6, 2017

The EU’s case asserts, among other things, that Google unfairly exploits its dominance in search engines and smartphone operating systems to restrict competition in shopping services, ad placement services, and smartphone app store markets. It will be about the battle for control over consumers’ information.

Company 121

Company Engineering Operations Construction 121

Harvard Business

APRIL 14, 2017

For example, our survey, which asked managers of 13 functions, from sales and marketing to procurement and finance, to indicate whether their departments were using AI in 63 core areas, found AI was used most frequently in detecting and fending off computer security intrusions in the IT department. No AP business journalist lost a job.

Company 177

Company Survey Finance Engineering 177

Tom Spencer

FEBRUARY 1, 2020

In the methodology upheld by Kennedy as well as Consultancy.org, Management Consulting is a collective term used for all services that fall under Strategy Consulting, Operations Consulting and HR Consulting. Operations Consultants: Operations consultants are consultants who help clients improve the performance of their operations.

Consulting 135

Consulting Operations Financial Real Estate 135

Harvard Business

MAY 23, 2016

Operations in a Connected World. In the future vision where the factory only produces a product when there is customer demand or an operation is only performed when there is a “data” signal, we shift to a different paradigm: event-triggered control. Insight Center. Sponsored by Accenture.

Data 125

Data System Engineering Efficiency 125

Harvard Business

MAY 16, 2017

You can have a foundational version that compellingly articulates your most important information, but you may have to alter it, perhaps only slightly, for each position you’re applying for. Initiated contact with Director, staff, students, and faculty to minimize disruption of department’s operations. Here’s how.

Transportation 136

Transportation Real Estate Financial Operations 136

Harvard Business

FEBRUARY 8, 2018

The complex calculations of the field known as Operations Research were enabled by mainframe computing. That makes it imperative to start thinking about how management will be changed by the most impactful information technology of our time: cloud computing. How organizations are changing. “The feedback is much more rapid.”

Change Management 136

Change Management Management Software Productivity 136

Harvard Business

MARCH 15, 2018

We then collected objective performance data from accounting reports for the corresponding 126 ventures to statistically analyze relevant performance indicators and accounting information. Operating margin: earnings per sales, which indicates the entrepreneur’s ability to earn revenue.

Data 132

Data Real Estate Finance Financial 132

Harvard Business

MAY 18, 2018

” By detailing out how to orchestrate complex interdependencies such as customers, competitors, operations, logistics, marketing, and sales, writing a plan first appears to schedule out actions and strengthen the link between actions and performance for the new venture. ”, “Where do we want to get to?”,

Research 131

Research Operations Study Marketing 131

Harvard Business

MARCH 23, 2017

If there is insufficient coordination, team members have difficulty getting information from each other, completing tasks, and making decisions. Your sales team is designed with pooled interdependence if you and others sell individually and combine your monthly individual sales numbers to get the team result.

Meeting 128

Meeting Sales Examples Survey 128

Harvard Business

JUNE 20, 2016

First, directors face a real challenge in making sure that protection and alignment of key governance and risk management issues doesn’t crowd out equally important dialogue around strategy and operations. Obviously, no one wants to miss a short-term forecast or sales goal. I’m not against benchmarking and norming.

Company 127

Company Benchmarking Balance Sheet Intellectual Property 127

Harvard Business

JUNE 14, 2017

End users can take advantage of quantities of newly available information to solve problems in population health, clinical decision support, and patient engagement, among other applications. Information that would once have been proprietary — and premium-priced — is now widely available, for free. Insight Center.

Data 113

Data Healthcare Pharmaceuticals Insurance 113

Management Consulted

AUGUST 1, 2013

After building a successful model in financial services, Oliver Wyman expanded to offer pure strategy consulting services to non-financial services groups and now has 2 internal divisions that operate relatively independently. Strategic Information Technology and Operations. Oliver Wyman became own firm again. Public Policy.

Oliver Wyman 201

Oliver Wyman Interviews Mercer NERA Economic Consulting 201

Harvard Business

OCTOBER 2, 2018

Others lack the processes and operational capabilities to target them with personalized communications and experiences. At most companies the culture remains product-focused or sales-driven, or customer centricity is considered a priority only for certain functions such as marketing. And it’s pretty rare.

Culture 132

Culture Case Interview Sales Company 132

Consulting Success

JANUARY 15, 2018

This Silicon Valley-based previous electrical engineer with a passion for theater studied at Carnegie Mellon, then started his career in product marketing and sales before becoming a VP General Manager. By following the news he stays informed on how business moves are impacting cultures, and he can stay connected with those in his network.

Marketing 202

Marketing Consulting How To Culture 202

Harvard Business

JUNE 7, 2017

By contrast, companies with strong basic analytics — such as sales data and market trends — make breakthroughs in complex and critical areas after layering in artificial intelligence. First, managers should ask themselves if they have automated processes in problem areas that cost significant money and slow down operations.

Company 136

Company Telecommunications Data Retail 136

Harvard Business

JULY 4, 2016

These include administration, facilities, information technology, employee training, equipment, human resources and sometimes – just sometimes – fundraising. It’s sales. But a foundation not understanding fundraising is like a venture capital firm not understanding sales. We turn up our nose.

Nonprofit 130

Nonprofit Operations Information Technology Information Technology 130

Harvard Business

DECEMBER 28, 2016

Maybe you’re eyeing a department store display when you begin to realize a sales associate is, in turn, eyeing you. Or perhaps you’re the sales associate yourself, trying to decide whether intervening will help make a sale. Our preliminary findings suggest it may all come down to respecting privacy.

Retail 121

Retail Survey Sales Productivity 121

Harvard Business

SEPTEMBER 7, 2016

These challenges forced BioLite to reevaluate our approach and customize our sales methods to a market that demands an entirely different way of doing business. It was a good idea in theory, but ultimately it was too passive as a sales approach: Simply placing our HomeStove on a shelf did not lead to uptake. Here’s the thing.

Sales 70

Sales Marketing Development Retail 70

Harvard Business

NOVEMBER 15, 2017

By incorporating these disruptors into its own operations, a retailer can more easily pose challenging questions and embrace change more quickly. So they are more likely to recognize, for example, when a company’s legacy IT system has become a stumbling block to progress – a common affliction in retail operations.

Retail 131

Retail Operations Productivity Industry 131

Harvard Business

NOVEMBER 22, 2016

Code Halos are the information that surrounds people, organizations, and devices and are today’s digital fuel. Now that traditional information can be combined with big data (i.e., Some companies are also pushing for “fast” data—information in real time at the point of engagement.

Banking 120

Banking Data Financial Media 120