Harvard Business
OCTOBER 9, 2023
The most effective companies we interviewed use process mining to generate operational insights at scale, identify process inefficiencies, define targeted actions, and measure process improvements — all of which lead to value realization.
Consulting Matters
APRIL 24, 2020
Interview Transcript: Betsy Jordyn : Hey, it’s Betsy Jordyn. And through both of those processes, I served as an Operator, and then also as a Project Manager, and then a Master Black Belt Lead Sig Sigma process improvement black belt. Charles Browne : Hi. I want to go in there and solve the problems.
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Consulting Matters
APRIL 24, 2020
Interview Transcript: Betsy Jordyn : Hey, it’s Betsy Jordyn of the Consultant’s Institute, and I’m so excited to interview Charles Browne. And our topic today is really focusing on those product companies. And now, somehow things have fallen off the rails, and they want to establish a company. This is really huge.
Harvard Business
JUNE 13, 2018
At a leading global logistics company, for example, the business rules in a claims process suggested that decisions on tolerances for refunds required the judgment of a manager. But when interviewed, the manager was able to clearly articulate rules of thumb he followed, which could be defined as rules for the RPA process to follow.
Markovitz Consulting
MAY 1, 2019
Conversely, companies that adopt an incremental improvement approach tend to spend too much time on analyzing the “as-is.” In addition, their current process analysis is frequently based on interviews and sticky notes, which executives sometimes regard as overly subjective and treat with justifiable skepticism.
Consulting and Organizational Management
DECEMBER 2, 2012
The profession has become filled with niche players……executive coaching, team building, process improvement, change management, etc. Years ago I was interviewing for a job in a large consulting firm in NYC. They put me through a long, exhaustive interviewing process before they finally offered me the job.
Harvard Business
NOVEMBER 22, 2017
Several healthcare organizations interviewed emphasized their reliance on practices that define high-reliability organizations (HROs), especially as related to patient safety. HRO Principles and Patient Safety. HROs are high-risk organizations that manage to be safe and reliable, such as nuclear power plants and naval aircraft carriers.
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