Remove Knowledge Base Remove Management Remove Operations
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Consulting 101: Operations, Hierarchies, and Types of Firms

Tom Spencer

Learning how consulting firms operate can help you better understand what you would do as an analyst. Although each consulting firm has slightly different structure, they generally have similar roles including partners, managers, associates, and analysts. How do Consulting Firms Work? Large Consulting Firms.

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Epicflow Updates: Hardshell Data Security and Advanced AI-Powered Functionality for Flawless Project Portfolio and Resource Management

Epicflow

Read the article to learn how to effectively manage your project portfolio, how to leverage the power of AI for smooth workflow and timely and on-budget delivery of your multiple projects, and, of course, how to grow your business and deliver even more projects with Epicflow, and all this upon keeping your data safe.

Resources 147
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Scaling Customer Service as Your Startup Grows

Harvard Business

Set up a simple workflow to manage customer requests. This won’t be a “Chief Customer Officer” or a “Customer Success Manager.” Start a knowledge base. It’s time to dedicate a full-time person to building your knowledge base and providing customer education support.

Metrics 132
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Why We Shouldn’t Worry About the Declining Number of Public Companies

Harvard Business

All three factors have become more common over time, which we argue stems from firms’ increasing reliance on intangible and knowledge inputs in their business models. Emerging digital firms compete with knowledge, strategy, and expert human capital, attacking even the largest established firms.

Company 130
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Could Your Business Use an Advisory Board?

IMC USA

Do you need a fresh perspective to help expand your operations? Advisory boards focus on "big picture” issues--such as compensation, market strategy, and succession planning--rather than day-to-day operational difficulties. As usual, the answer seems to lie in your company’s unique needs. Use the Pluses.

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Have you designed your change and project management capabilities?

Kates Kesler

Change management is not just a skill or a process. This post will dive deeper into building the change and project management capabilities that underpin transformation governance. . Integrated portfolio management. . Change management (CM) excellence. . Project management (PM) excellence.

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When to Decentralize Decision Making, and When Not To

Harvard Business

By doing so they avoid the delays associated with information and approvals traveling up and down the management hierarchy. For some tasks, it is desirable or necessary to have common rules across the operating units: policies, standards, methods, procedures, or systems. ” But which exactly are “only those tasks”?