Remove Knowledge Base Remove Operations Remove Productivity
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Consulting 101: Operations, Hierarchies, and Types of Firms

Tom Spencer

Learning how consulting firms operate can help you better understand what you would do as an analyst. Your business just launched a new product and needs to market it. Market trends have changed, and you want to make sure the product will reach the correct target customer. How do Consulting Firms Work? Consulting Firm Structure.

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Scaling Customer Service as Your Startup Grows

Harvard Business

Your #1 focus at this stage is product-market fit. Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. Start a knowledge base.

Metrics 130
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Why We Shouldn’t Worry About the Declining Number of Public Companies

Harvard Business

Emerging digital firms compete with knowledge, strategy, and expert human capital, attacking even the largest established firms. They operate as lean organizations, using cloud and internet-based infrastructure, and launch and distribute products more quickly than did firms that competed with factories, warehouses, inventories, and suppliers.

Company 129
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Could Your Business Use an Advisory Board?

IMC USA

Do you need a fresh perspective to help expand your operations? Advisory boards focus on "big picture” issues--such as compensation, market strategy, and succession planning--rather than day-to-day operational difficulties. If retired, outsiders may lack the energy to productively serve your board. Use the Pluses.

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Chief Ecosystem Officer – Taking Customer Centricity to the Next Level

Kates Kesler

Customer centricity is defined here as creating unique product value propositions and strategies to deliver against unmet customer needs. You may be asking, isn’t it the role of a Chief Product Officer to create solutions across products? Since inception, they have consistently developed cutting edge, best-in-class products.

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When to Decentralize Decision Making, and When Not To

Harvard Business

customers, competitors, suppliers, employees, regulators, partners, and so on) occur at the level of the operating unit, and if these interfaces are genuinely different between operating units, it makes sense to locate the corresponding tasks (e.g., product portfolio planning); Decisions to admit defeat and pull the plug (e.g.,

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How We Think About Innovation at Cisco

Harvard Business

At Cisco, we are learning to answer these questions through three initiatives designed to broaden our knowledge base by bringing multiple perspectives together: embracing diversity within our walls; reaching out across industries; and building partnerships with former (and current) competitors. .” Insight Center.