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Chief Ecosystem Officer – Taking Customer Centricity to the Next Level

Kates Kesler

We recently worked with a high-growth medical device company that makes sophisticated hardware and software systems. Tacking on customer centricity as an additional responsibility to an existing c-suite role is no longer sufficient.

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What is the Professional Services Industry All About?

Progressus

Professional services is an expansive space spanning several industries – consulting firms, software publishers, IT service providers, even manufacturers and distributors that offer post-sale services — each with its own set of challenges, regulations, and opportunities. They provide customized, knowledge-based services to their clients.

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Embracing Healthy Tensions in a Matrixed Organization

Kates Kesler

To effectively balance investments between fixed (reusable hardware and software) and variable (degree of customization) assets required a clear interaction model for key processes and strategic decisions that outlined roles, governance forums, operating cadences, and decision rights.

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Gallup Consulting Interviews and Culture

Management Consulted

SRI’s expertise plays an important role in what is now Gallup Consulting because the merger actually expanded Gallup’s knowledge base and expertise, increasing its value to worldwide corporations and other organizations. . Software Engineer. During the 1990s, Gallup experienced its largest growth. IVR Administrator.

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How to Set Up an AI R&D Lab

Harvard Business

Most importantly, though, it demands an ultra-specialized talent pool that, according to latest reports, currently stands at only 22,000 PhD-level experts worldwide — a remarkably small pool. This makes finding, retaining, and nurturing talent the field’s most pressing challenge. trillion and $5.8

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