Harvard Business

APRIL 23, 2018

The engagement of its drivers, who deliver milk and bread to millions of customers each day, was dipping while management was becoming increasingly metric-driven in an effort to reduce costs and improve delivery times. This type of top-down leadership is outdated, and, more importantly, counterproductive. Adapted from. Alive at Work.

Leadership 184

Leadership PricewaterhouseCoopers Banking Examples 184

Harvard Business

FEBRUARY 16, 2018

Meetings are notoriously one of organizational life’s most insufferable realities. In a meticulous inventory, we calculated the hours spent in meetings by directors and above across the enterprise (a population of about 500). They collectively spent more than 57,000 hours per year in recurring meetings.

Meeting 136

Meeting How To Government Finance 136

Rick Conlow

MAY 17, 2023

Grasp Servant Leadership principles, popularity, and payoff to begin to excel as a leader. With employee engagement and retention on a decline this leadership approach is long overdue. Robert Greenleaf first introduced the Servant leadership style in his 1970 essay, “The Servant as Leader.”

Leadership 112

Leadership Training Training Airlines 112

Harvard Business

JUNE 23, 2016

That, in brief, is the concept of a leadership circle. Lastly, this group may be more attuned to individual interests (including performance metrics and compensation incentives) rather than the collective and longer-term needs of the firm. Creating a leadership circle is a step toward addressing these shortfalls.

Leadership 128

Leadership Pharmaceuticals Company Groups 128

LSA Global

JUNE 3, 2024

Top 10 Steps to Better Design Strategy Success Metrics Workplace metrics impact workplace behaviors and performance. Designing the right strategy success metrics can mean the difference between a leadership team collectively steering toward its strategic targets and veering off course. Makes sense right?

Metrics 68

Metrics Strategy Strategy Strategy& 68

LSA Global

JULY 1, 2024

While the specific strategy success metrics vary across different industries and different strategies, metrics tend to fall into four overall buckets: Financial, Customer, Employee, and Other. Here is a list of the top thirteen metrics that CEOs should measure for strategic success.

Metrics 68

Metrics Cash Flow Talent Financial 68

LSA Global

NOVEMBER 18, 2024

Saying “We Can Do It All” We know from sales leadership simulation assessment data that promising to meet every buyer’s needs comes across as overpromising and a lack of focus. Then articulate how your solution advances those metrics in a way that makes sense. This decreases seller credibility and trust.

Sales 68

Sales Metrics B2B Case Study 68

Epicflow

JUNE 10, 2024

Strategic project leadership A chief project officer defines a company’s project management strategy and determines project priorities in line with an organization’s long-term vision and objectives. In addition, they also make sure that every project meets the established goals and delivers expected benefits.

Resources 178

Resources Methodologies Efficiency Metrics 178

LSA Global

APRIL 7, 2025

When the majority of team members want one person off the team, its a serious red flag both for team dynamics and leadership. Weak team results and poor team health typically mean ineffective team leadership. This kind of situation can be nuanced and complex; it demands thoughtful, strategic handling.

Construction 53

Construction Leadership Metrics Culture 53

Harvard Business

JUNE 13, 2017

Leadership teams I’ve worked with have an almost primal urge to give their middle managers a list of activities. Left to their own devices, many leadership teams shortchange the questions of what they want the change to achieve, and why. It also means changing the agenda of senior team meetings and board discussions.

How To 136

How To Metrics Resources Sales 136

LSA Global

APRIL 10, 2025

Alignment might involve reclarifying the business case for change , redesigning roles, updating strategy success metrics , or streamlining workflows. Embed Change into Leadership Routines We know from change management consulting experts that change has a better chance of sticking when leaders consistently and visibly model the new ways.

Research 54

Research Change Management System Strategy 54

Makarios Consulting

JULY 6, 2022

In our work with thousands of leaders, three reasons bubble to the surface: leaders stop practicing good leadership disciplines because they get overconfident, distracted, or burned out. Everybody obviously knows and is living into the core values, so why take up valuable meeting time to review them? If so, why?”. It happens.

Leadership 70

Leadership Energy Metrics Meeting 70

Harvard Business

DECEMBER 28, 2016

Most customer experience (CX programs) are positioned as strategic, but quickly veer away from business objectives and become simply about tracking CX metrics. They have “soft” metrics rather than real business goals. Yes, it’s hard to do this when no one has time to meet, much less collaborate. Empowerment.

Metrics 126

Metrics Data Benchmarking ROI 126

Harvard Business

APRIL 20, 2016

I am frequently flummoxed by the complete misalignment between a team’s mandate and the agenda for their meetings. content, frequency, and duration) of their meetings with the job that needs to be accomplished in those meetings. A one-size-fits-all team meeting rarely works. From The New York Public Library.

Meeting 70

Meeting Operations Efficiency Leadership 70

Harvard Business

NOVEMBER 23, 2017

To do this, we examined how 49 enterprise leadership teams spend their time and also looked at their perceived effectiveness on critical behaviors of a senior team. That time is spent establishing financial and operational metrics, aligning goals with overarching strategy, allocating resources, and reviewing key metrics.

Strategy 136

Strategy Strategy Strategy& Enterprise 136

Harvard Business

DECEMBER 1, 2016

What does digital leadership look like in this sense? Leadership is changing — fast. What’s unique about this company’s leadership? The senior leadership team meets often to look at metrics and trends. And their CEOs are leading the charge. Insight Center. The 21st-Century CEO.

Leadership 70

Leadership Metrics Operations Culture 70

Harvard Business

FEBRUARY 16, 2018

Say, for instance, you have a meeting with a colleague you don’t know well from another division. She suggests “immersing yourself in your topic area” by regularly attending industry conferences, enrolling in a class or specialized certification program, or taking on a leadership role in a relevant professional organization.

How To 195

How To Case Study Case Studies Conference 195

Harvard Business

OCTOBER 5, 2016

Even the most sophisticated psychometrics and people analytics have yet to make leadership development more science than art. I’ve found no better diagnostic for promoting authentic revelations around personal leadership style and substance. The lead-by-example stories executives tell sharpen their leadership brand propositions.

Examples 136

Examples Leadership Enterprise Development 136

LSA Global

APRIL 21, 2025

Foundational Skills for New Sales Hires: Setting the Stage for Long-Term Success We know from sales leadership simulation assessment data that the pressure on new sales hires to ramp quickly and deliver measurable impact is higher than ever. Do your new sales reps know the importance of doing the right things for the right reasons?

Sales 62

Sales Balance Sheet B2B Training 62

Harvard Business

OCTOBER 9, 2018

Since this is first and foremost the responsibility of leadership, early executive buy-in on becoming a more data-driven company is paramount. Take your weekly Monday morning all hands meeting — an opportunity to share important updates, clarify short-term goals, and motivate the team to keep pushing forward toward the main vision.

Data 128

Data Sales Case Interview Meeting 128

LSA Global

NOVEMBER 11, 2024

The same is true if the team does not trust management or leadership to fully support the shift to teams with the right structures , incentives, and reinforcement mechanisms. Lack Of Team Leadership Skills We know from leadership simulation assessment data that team leaders must be able to create an environment that promotes team cohesion.

Groups 68

Groups Change Management Culture Training 68

Harvard Business

NOVEMBER 7, 2016

Many know and use the nine-box model , for example, to map past performance against future leadership potential. New workplace metrics are needed to help leaders get a more complete picture of this. and How can managers benefit from that information, particularly as it pertains to identifying potential leaders?

Leadership 132

Leadership Talent Software Deloitte 132

Epicflow

JUNE 17, 2022

For the growing companies, it’s crucially important to keep track of all their products and make sure they are in demand and meet customers’ needs. Every product in the portfolio should be evaluated with the help of one of the product success metrics. Product portfolio management can make this happen.

Productivity 246

Productivity Management Resources Software 246

Chad Barr

APRIL 23, 2025

Whether for blog posts, podcast episodes, lead magnets, or thought leadership assets, this tool supercharged my IP creation in record time. You’re meeting your audience precisely at the intersection of their frustrations, fears, and aspirations.

ROI 52

ROI Tools Marketing Industry 52

Harvard Business

OCTOBER 23, 2017

We collected email communication and meeting schedule data for 500 employees in one office, across all five levels of seniority, over the course of four months. Women had the same number of contacts as men, they spent as much time with senior leadership, and they allocated their time similarly to men in the same role.

Study 136

Study Data Leadership Survey 136

Brimstone Consulting

JUNE 17, 2020

Aligning your senior leadership team will help drive the results needed to move your organization forward through recovery. The alignment of the senior leadership team impacts growth, performance, profitability, and the ability of an organization to navigate change and disruption. Ownership ensures accountability and execution.

Leadership 52

Leadership Agile Metrics Operations 52

Makarios Consulting

APRIL 6, 2022

Leadership is a lot like a ropes course – you are confronted with challenge after challenge, each one testing your skills and giving you an opportunity for personal development and team growth. In this series, we are looking at elements of “The Leadership Ropes Course” that all leaders need to face – and master! Connection. The result?

Course 52

Course Leadership Construction Metrics 52

Makarios Consulting

APRIL 6, 2022

Leadership is a lot like a ropes course – you are confronted with challenge after challenge, each one testing your skills and giving you an opportunity for personal development and team growth. In this series, we are looking at elements of “The Leadership Ropes Course” that all leaders need to face – and master! Connection. The result?

Course 52

Course Leadership Construction Metrics 52

Harvard Business

APRIL 18, 2017

” By imposing economic discipline , ruthlessly prioritizing segmentation, retention, and monetization, the metric assures future customer profitability is top of mind. While delighting customers and meeting their needs remain important, they’re not enough for a lifetime.

Company 136

Company Exercises Metrics Examples 136

Harvard Business

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. Metrics emphasized speed. We asked the management team if we could eliminate the narrow metrics and bonuses, which rewarded only tactical performance, and focus more on the adaptive. We implemented weekly problem-solving meetings.

Metrics 136

Metrics Engineering Operations Sales 136

Harvard Business

FEBRUARY 24, 2017

We offer such a roadmap here, the outcome of a research project , at the Center for Higher Ambition Leadership, with 25 CEOs and their practices for mastering short-term pressures and creating long-term social and economic value, even in the toughest conditions. The CEOs in our study were adept at telling their company’s story.

Metrics 117

Metrics Study Financial Operations 117

Harvard Business

OCTOBER 27, 2017

They are often the first to recognize and raise up areas of improvement, and it’s important that leadership is ready to listen. Leadership must ensure these team members feel empowered and understand their role in helping the company achieve its long-term sustainability goals. million gallons of water.

Company 136

Company Strategy Strategy Strategy& 136

Makarios Consulting

JULY 6, 2022

In our work with thousands of leaders, three reasons bubble to the surface: leaders stop practicing good leadership disciplines because they get overconfident, distracted, or burned out. Everybody obviously knows and is living into the core values, so why take up valuable meeting time to review them? If so, why?” It happens.

Leadership 52

Leadership Energy Metrics Meeting 52

Brimstone Consulting

NOVEMBER 29, 2021

The board, leadership team, employees, shareholders – they all are at once excited and anxious about the impact a new leader will have on the organization, the bottom line, and what the change in leadership means for them as individuals. The pressure on leaders to execute and deliver results has arguably never been greater.

Leadership 81

Leadership Agile Metrics Strategy 81

Brimstone Consulting

NOVEMBER 6, 2020

How a private equity-backed artisanal food manufacturer stemmed losses, rebuilt the leadership team, and positioned the company for growth. Brimstone worked with the CEO, the senior leadership team, and the private equity firm to put in place the conditions for success. CASE STUDY. Two senior team members were onboarded.

Agile 58

Agile Leadership Development Case Study 58

Johanna Rothman

APRIL 19, 2023

In preparation for a recent consulting engagement, the client, Tim, said, “I want you to track meeting attendance. If people don't come to your meetings, I want to know why.” We needed to determine what prevented senior leadership (and everyone else) from collaborating. Meeting attendance is very easy to measure.

Meeting 89

Meeting Culture Leadership Metrics 89

Harvard Business

SEPTEMBER 11, 2017

Customers are integral to this process because they provide feedback, and every member of your team should be answering support requests, meeting with customers, and thinking about how to build a product that suits the needs of the market. Meet regularly to review common customer issues and build fixes into your product roadmap.

Metrics 132

Metrics Engineering Efficiency Operations 132