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Best Practices in Client Relationship Management

Effective Managers

Invest in Relationship-Building Activities Spending time building relationships outside of regular business interactions can strengthen bonds: Client Events: Host events, webinars, or workshops to engage with clients in a more informal setting. Alignment: Ensure that all departments are aligned with the goal of enhancing client relationships.

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Management Fundamentals Workshop for Services Organization

LSA Global

Net Promoter Score This fast growing and highly responsive services organization wanted to design and deliver a Customized Management Fundamentals Workshop to set new and inexperienced managers up to be successful people leaders that positively impact individual and team performance, engagement, and retention.

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Servant Leadership: Principles, Popularity, and Payoff

Rick Conlow

Grasp Servant Leadership principles, popularity, and payoff to begin to excel as a leader. With employee engagement and retention on a decline this leadership approach is long overdue. Robert Greenleaf first introduced the Servant leadership style in his 1970 essay, “The Servant as Leader.”

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The Art of Discovery: How Your Clients’ Prompts Reveal Hidden Needs

Chad Barr

” The responses revealed not just a list of powerful tools, but a roadmap for accelerating growth and thought leadership in any industry. “Generate a detailed outline for a [webinar, workshop, keynote] on [topic]. “Generate a detailed outline for a [webinar, workshop, keynote] on [topic].

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What Most Companies Miss About Customer Lifetime Value

Harvard Business

” By imposing economic discipline , ruthlessly prioritizing segmentation, retention, and monetization, the metric assures future customer profitability is top of mind. Consequently, serious customer lifetime value metrics should measure how effectively innovation investment increases customer health and wealth.

Company 134
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Like It or Not, You Are Always Leading by Example

Harvard Business

Even the most sophisticated psychometrics and people analytics have yet to make leadership development more science than art. I’ve found no better diagnostic for promoting authentic revelations around personal leadership style and substance. The lead-by-example stories executives tell sharpen their leadership brand propositions.

Examples 134
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LSA Global Delivers APAC Sales Leadership Workshop for Technology Company

LSA Global

Being a High Performing Sales Manager Ensure sales team members are accountable to the defined processes and critical productivity metrics by identifying the sales KPIs necessary to achieve results and ensuring sales team members embrace the plan. Learn more about getting aligned.

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