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Best Practices in Client Relationship Management

Effective Managers

Seek Feedback and Act on It Regularly seeking feedback shows clients that you value their opinion and are committed to improvement: Surveys and Reviews: Conduct client satisfaction surveys and request reviews to gather insights. Recognize them in newsletters, social media, or at events.

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How to Find the Exact Words that Attract Your Clients (and Gets them Excited to Work with You)

Consulting Matters

Do the following: Do a survey with former and potential clients. Follow up a survey with interviews that allow you to probe for insight, clarity and really good phrases. Or, you may be mystified why most leadership development doesn't seem to stick. Related Tutorial Video: "Ideas to Spark your Website Copy Clarity".

How To 401
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Survey: 68% of CEOs Admit They Weren’t Prepared for the Job

Harvard Business

And yet, that confidence sometimes flags, as we at leadership advisory firm Egon Zehnder learned from a survey of 402 CEOs from 11 countries—executives who together run companies with $2.6 47% said that developing their senior leadership team was surprisingly challenging. It’s hard to train on this.”

Survey 132
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Finite Attention Spans and Employee Agility Driving Corporate Training Trends

Clarity Consultants

Rapid change and the need for employees who can adapt to uncertainty with flexibility and proactiveness will continue to drive corporate training budgets. The survey provided insight into how job seeker motivation varies across age groups. Training should be the same way.”(2) Contact us today. (1)

Agile 147
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Women in L&D Leadership: How Can We Close the Gender Gap For Good?

Clarity Consultants

In the recently released Training Journal survey, it's clear that while improvements are being made, there is still a lot of ground to cover to fully close that gap. The gender gap has plagued women in all industries, but we're seeing some interesting trends in L&D that are worth talking about.

Journal 171
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A Survey of 19 Countries Shows How Generations X, Y, and Z Are — and Aren’t — Different

Harvard Business

In a survey of 18,000 professionals and students across these three generations from 19 countries, we found some important differences in their aspirations and values. Leadership Ambitions. Among Gen Y respondents, 76% of Mexicans said attaining a leadership role is important, but only 47% of Norwegians said the same.

Survey 134
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Why Do We Spend So Much Developing Senior Leaders and So Little Training New Managers?

Harvard Business

During the last five years of my corporate management career, I had a great deal of leadership development. Along with many other executives, I attended talks by noted management authors, I went to (often lengthy) team-building exercises, and I participated in discussions on different leadership styles. Well, you know what I mean.

Training 132