TCIP #016 – Malaysia Airlines Crisis Management with Jonathan Hemus
Melissa Agnes
SEPTEMBER 21, 2014
Faced with this utmost and devastating challenge, how did the airline fare in their crisis management and what lessons can you take away to strengthen your own organization’s crisis plan? How the lack of closure impacted these two crises (making them even more difficult to manage) and how you can plan for this type of crisis scenario.
Let's personalize your content